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Fantastisch 8,8
basierend auf 127 Bewertungen

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aus 127 Kritiken
  • Hotel Zustand/Sauberkeit 9,3
  • Einrichtungen 9,3
  • Lage 8,6
  • Zimmerkomfort 9,0
  • Mitarbeiter 9,0
  • Preis-Leistung 8,8
  • Verpflegung 8,2
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Eriksson M.
Schweden
11 November 2015
Absolutely terrible
The building itself!
Where do I begin!! I travel allot and this hotel was absolutely terrible.. The service was so bad there's no point for me to even write down all the things that happened! We didn't receive our room to start with, I had booked twin beds and they only had a kingbed room left available when we arrived so to fix the problem they downgraded us without saying anything! (To a room costing 180 euro less per day without saying a word). They didn't bring up our luggage and after 5 phone calls so we went down ourselves and carried up our own luggage. The gym is an absolute joke and does not look anything like the photos, the service is probably the worst I have ever had in my life at a hotel. We asked the reception to book a taxi and they forgot to book the taxi.. I literally had to fight with them for the whole 3 days stay to get compensated for the downgrade, all I was asking for was the difference in cost between what we had paid (junior suit) and the normal room they gave us. Thanks to the Agoda staff for finally fixing the situation and giving me a discount. A big thanks to Agoda for the prompt service they gave me. And for the people considering this hotel= don't live here. My advice is to live somewhere else and just visit this hotel for a coffie because the restaurant and reception are is spectacular too see! I think this hotel "knows" that the building itself is amazing and so they have totally forgotten what an inch of customer service actually means..

Cornelia S.
Australien
21 Juli 2015
Great place so historic and beautiful
Staff. Beauty and historic beauty.
Our stay was perfect. All staff so helpful and kind. New York cafe is stunning and breakfast fresh with lots of choice.

LEE A.
Singapur
27 Juni 2015
Distinguish Hotel in Budapest
Conveniently located, room is specious , staff customer service
I stayed two nights at Boscolo Budepest. It was amazing and given me an unique experience to my trip in Hungary . Customer service is excellent and they provide me with up to date info to various tourist spots I intended to visit. Room is spacious and clean. The lobby and New Yoke cafe dinning experience is one you shouldn't miss.

Malek A.
Österreich
06 Januar 2015
One of the best hotels in Budapest
the rooms, the staff and the dining
it was a very pleasant stay for us, a real 5 star hotel in the centre of budapest, which is a lovely city to explore. i can recommend this hotel for any kind of traveler who wants some luxury.

Andrew N.
Australien
05 Januar 2015
Great hotel, value for money, clean room
Good location, big room, nice decorations
Everything about this hotel was great, except no kettle/tea/coffee in the room. Thought this should be standard in all hotels.

Danielle M.
Australien
01 Januar 2015
Impressive and friendly
Friendliness of staff, size of room, spa
Excellent. Our flight from Budapest was cancelled so we had to leave earlier then planned which was sad as we really wanted experience New York cafe. However I will defiantly be staying again when I return in April.

Andrew N.
Australien
30 Dezember 2014
Nice, clean room, good location
Big room, nice deco and good location
Everything was good but no tea/coffee or kettle in room, this should be a standard things to have at every hotels.

Gail N.
Singapur
13 Oktober 2014
Beautiful Old World Charm
aesthetics, service, location
Had a great 1 day stay here- the room was large and comfortable, and overall the exterior and main lobby was gorgeous. Old architectural-style and very beautiful. Location was convenient for me, seeing that the tram stop as well as metro were really nearby. I probably would have preferred staying near Andrassy Ave. or the Danube, but this hotel wasn't far away from either. The service staff were very helpful and chatty, so overall, that made for a pleasant stay.

Benjamin B.
Frankreich
16 September 2014
Worth service i ever had
The swimming pool
We left after an horrible diner with a terrible service to go to an other better place

Noreen L.
Irland
08 August 2014
Very pleased with this hotel
Standard, comfort, restaurant facilities