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Sehr Gut 7,7
basierend auf 5277 Bewertungen

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Sehr Gut

aus 5277 Kritiken
  • Hotel Zustand/Sauberkeit 7,9
  • Einrichtungen 7,4
  • Lage 8,3
  • Zimmerkomfort 7,8
  • Mitarbeiter 7,7
  • Preis-Leistung 7,7
  • Verpflegung 7,0

12 Mai 2016
Value for money
Value for money.

Surinder S.
Vereinigtes Königreich
10 Mai 2016
No longer 5-star
Was here some years ago, and had a nice stay, so decided to return -> BAD decision. First thing that we noted was the quality of food in the breakfast buffet was rather poor. Although we had intended to try their other dining options, this changed our minds. Overall, the staff were poor, with one exception (on reception - Aslim, who was outstanding). The staff do not appear to appreciate that they are in the service industry, and waiters were only capable of cleaning tables, with NO smiles (other exceptions included 2 malay girls there, who were not v useful, but at least they smiled!). Crunch came when we asked for 2 extra towels for some guests in our room who needed to shower before we went out for dinner. You would have thought we were asking for gold dust! After several irate phone calls, and speaking to duty manager (who promised we would have them immediately - then nothing for 30 mins), I went down to reception and embarrassed them, and magically 2 towels appeared within 1 minute. There should not have been any need for any of this, as I was even prepared to pay for the service. In summary, is past it's glory days. The infra-structure is there, but management need to get a grip and change things around. Hopefully, harsh reviews like these (from experienced travellers) may force the issue. Let's see

leong K.
09 Mai 2016
Good location

Keng S.
08 Mai 2016
This is my first and last to stay at this hotel.
Very old hotel without renovation, over priced. Did not provide towel and requested several times.

lara T.
06 Mai 2016
No complain, no compliment
Nothing much to say

David C.
06 Mai 2016
Good stay
Gym has lots of gay men whom I think is a member to the gym. No problem with gays but when they start to look at me lustfully is where I do not like at all. Otherwise, I'd come back to stay in this hotel.

Ali J.
06 Mai 2016
Very Nice Location
The location was wonderfull

Wee C.
06 Mai 2016
Stay was ok...
We had to walk about 15-20mins to gurney drive. Slow Check In. Other was ok during our stay.

Wee C.
06 Mai 2016
Stay was ok..
The check in was slow and we had to wait for like hours at lobby.. Breakfast was good, lots of facilities.

Wai L.
05 Mai 2016
One of the reception staff at the check in counter is needed to improve, i guess the staff who handled my check-in is a new staff, even my Identity card and credit card were shown I'm the person who did the hotel booking, obviously, i'm "Ms", but the reception staff has called me "Mr" few times, it's just funny! Apart from that, the hotel is just great!