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Grand Emperor Hotel

288 Avenida Comercial de Macau, Macau City, Macao

Was Gäste von diesem Hotel halten

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Fantastisch

8,2

aus 777 Kritiken

0 Bewertungen auf Deutsch

Preis-Leistung
7,8
Lage
8,9
Mitarbeiter
8,3
Hotel Zustand/Sauberkeit
8,4
Zimmerkomfort
8,4
Verpflegung
7,5
Alle Bewertungen (777)
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Nelson F. Paar Australia, 26. Mai 2016
Holiday
5,3
Inside the room facilities have shown the age of the building
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Swee H. Gruppen Malaysia, 19. Mai 2016
Very good location, cleanliness,good breakfast
5,7
Very good location, cleanliness,good breakfast
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Douglas W. Alleinreisender United States of America, 18. Mai 2016
Will return
6,7
Annie Wang was a great Hostess speaks perfect English gave great suggestions!
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Tan S. Alleinreisender Singapore, 7. Mai 2016
Another good experience at Macau
6
The location of this hotel is excellent. There is a 24 hours mini-mart and a small eatery that operate till 2am across the road. And also easily accessible to many good eateries round the area. Facilities - There is a food court within the hotel itself that operates very late at night. The casino had 4 levels ranging from the tables to self play electronic gambling. Staff was very polite and fast in doing the check in.
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James L. Paar Singapore, 27. April 2016
Dispute with the hotel rate when checking out
5,3
My booking was done on 10th April and was told the charges is S $649.57 inclusive of taxes and fee for my 3 night stay which is stated clearly in your confirmation email. However, Gand Emperor insisted that this charges was not included 15% taxes and svs fee. As a result, we had no choice but to settle the charges which ended with additional S$98. According to Grand Emperor, this problem was lied on Agoda and Booking.com. Can Agoda or Booking.com clarify this matter and get the refund for us as had caused so much inconvenience and the feeling of clarifying the charges making us lose confidence with Agoda.
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Seow K. Paar Singapore, 14. April 2016
Decent
4,3
First time here. Expected more.
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Tuan L. Alleinreisender Singapore, 12. April 2016
Upgrade
5,3
free upgraded room.
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Yi-Hui L. Gruppen Taiwan, 18. Januar 2016
good
5,7
good
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Chieu Y. Familie mit Kleinkindern Malaysia, 26. Dezember 2015
Could be better

Location
4,7
So, so. Request non smoking room but room have very strong smoking smell. Room assigned to get no view n the breakfast price for child is over price as the varianty not much but charger at mop 99 which kids is small eated only.
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Anna Y. Paar Canada, 24. Dezember 2015
Location , location , location!

Almost all the staff we encountered provide excellent service
8,7
The only complain I have is only one floor is non smoking and we did not get the room on that floor, but that's not the hotel fault because the clientele of the hotel and most gamblers smoke, they have to accommodate that, but the hotel did their best to help us with the smell by providing air filter and freshener in the room and it helps
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