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Exzellent 8,7
basierend auf 190 Bewertungen

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Exzellent



aus 190 Kritiken
  • Hotel Zustand/Sauberkeit 8,7
  • Einrichtungen 7,4
  • Lage 9,3
  • Zimmerkomfort 8,8
  • Mitarbeiter 8,9
  • Preis-Leistung 9,0
  • Verpflegung 7,7

9,6 Jessica M.
Australien
28 Juni 2016
Great services available
The Halong bay tour arranged for us was really good and suited our budget. The tour of Ninh Binh was also amazing and the busy company used to take us to sapa was great, all arranged by the hotel. Just outside the Old Quater so it's quieter especially at night but only a small walk to the busy shopping area so good location!

8,4 Amanda W.
USA
21 Juni 2016
Great value and friendly staff
My room faced the street so was quite loud at night, and the wifi wasn't the most reliable (fine in the lobby though) but the location was convenient, free breakfast good, and staff super friendly and helpful.

9,2 Jack P.
USA
01 Juni 2016
Great staff
Staff at this hotel is what makes it great. The girls at the front desk were super friendly and more than happy to help out with anything they could. The porters were very helpful and friendly as well. Everyone there is great. Very good free breakfast also and this was a bonus we hadn't expected. No question I would return to this hotel.

7,6 Tadashi M.
Japan
22 Mai 2016
Driver
friendly and flexable service

8,8 Jarungjit K.
Thailand
18 April 2016
value of money, must come back
We didn't get the room we booked because the previous customers decided to lengthen their stay. It was the top room we booked, so we had to stay in the much smaller, lower grade room. But the staffs compensated our stay with free airport pickup and were very friendly and helpful. The room was good and we were happy.

9,6 Jarungjit K.
Thailand
18 April 2016
excellent hotel exceeding expectation
With all the facilities the hotel provides, they are beyond our expectation regarding hotel cleanliness, room space and friendliness of hotel staffs. The location is right at the old quarter area and within walking distance to walking streets and tourist places in Hanoi. I would recommend you to choose this hotel when visiting Hanoi. Two thumbs up.

9,6 Sharon W.
Australien
04 April 2016
Good service the key
We arrived after 1am on a late flight and having warned the hotel of this, found someone waiting for us to check us in at that late hour. All service when we were at this hotel was pleasant and helpful so I found it surprising that when my young Vietnamese travel companion phoned about her favourite jeans that she'd left in the room's wardrobe, she was asked: "Do you really want them? It will cost you a lot of money for us to post them to you in Ho Chi Minh City." We are hoping to see my friend's jeans again soon.

9,6 Yue Z.
USA
03 April 2016
Comfortable stay
Clean rooms, comfortable size. Bathrooms with hot water. Excellent location at old city with night markets, close proximity to food, shopping, and sight seeing. Welcomed with tea and snacks, breakfast had great selection and was pretty good. Staff very nice, professional, accommodating. We were able to leave our baggage with them after checkout for almost 10hrs, no problems. CONS: rooms can be a bit noisy in the day, some nights from surrounding Street. Saw a mouse scurrying across the lobby. The restaurant recommendations and tour options are overpriced. You can find better pricing by shopping around.

10 Mohd H.
Singapur
28 März 2016
Another group of happy stayers
1. Customer service was 1st class. Staff were very friendly. 2. Hotel room is clean. 3. Location is very good. Near to shops, lakes, wholesale market and night market. Very happy and satisfied.
We were very happy and satisfied. Especially all the stafff. Will stay there again.

9,3 Stephanie M.
Deutschland
28 Dezember 2015
Excellent location in Hanoi
Friendly & helpful staff, excellent location, breakfast service.
We enjoyed our time.at Hanoi Old Centre very much.