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Sehr Gut 8,0
basierend auf 766 Bewertungen

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Sehr Gut



aus 766 Kritiken
  • Hotel Zustand/Sauberkeit 8,1
  • Einrichtungen 7,1
  • Lage 8,0
  • Zimmerkomfort 8,2
  • Mitarbeiter 8,4
  • Preis-Leistung 8,4
  • Verpflegung 7,2

Hung D. aus Vietnam
Geschäftsreisender
Buchte August 2016 4 Übernachtungen
Poor service and not professional with local people
1. No room avaialbe on the checking date and send the guest to other hotel. Reason is hotel full booking but the manager forget to inform Agoda. Have seen other couple with same trouble 2. No complimentary water for guest but they put small water bottle in the fridge ( a kind of complimentary water in other hotel) and not list out in the drinking item list then they will charge you when ypu drink this bottle.
Bewertet am 13 August 2016

Dieu M. aus Vietnam
Paar
Buchte August 2016 2 Übernachtungen
bad toilet
the toilet so small and not clean
Bewertet am 13 August 2016

Dominik N. aus Deutschland
Gruppen
Buchte Juli 2016 3 Übernachtungen
nice place to stay
Good location, good room. Friendly staff
Bewertet am 07 August 2016

David R. aus USA
Paar
Buchte eine Übernachtung im Juli 2016
Great place to stay!
I just stayed in this hotel for 1 night but it was a nice place to stay. The hotel seemed pretty new and was very clean. The staff was very nice and the breakfast was ok. Would stay here again. Also, had a nice location.
Bewertet am 01 August 2016

marsha L. aus Malaysia
Paar
Buchte eine Übernachtung im Juli 2016
Friendly staff. Good location
It is located at old quarters where you can find most of the street food, bars and local cafes here. Easily accessible and walking distance to most of the main attractions like the museums.
Bewertet am 22 Juli 2016

Kevin M. aus Vietnam
Alleinreisender
Buchte eine Übernachtung im Juli 2016
A decent value.
Stayed here before.
Bewertet am 18 Juli 2016

LEE J. aus Malaysia
Gruppen
Buchte Dezember 2015 2 Übernachtungen
Friendly and helpful staff
Located in the alley. But a clean and comfortable room. Good internet connection and friendly staff.
Bewertet am 17 Juli 2016

Sylwester Z. aus Polen
Paar
Buchte eine Übernachtung im Juni 2016
Mouldy
It was only a few hours after we checked in to our room that we started to smell awful mould coming from everywhere but we couldn't locate it. It was after the first night that we looked under the sheets and in the pillow cases to discover all duvet and pillows were black and covered in mould. It was absolutely vile. The aircon barely worked. In the evening at 7 pm we noticed a notice by the lift saying there would be not electricity during the next day from 7 am up till 4:30 pm which basically means no aircon no hot water no electricity no wifi and no light in our windowless room - kind of disappointing and outrageous we haven't been noticed earlier, we would have checked out at 12 and went somewhere else as we work on our laptops in the mornings hence we need electricity and wifi. The staff seemed unapologetic, we requested a refund and found another hotel nearby - it's Hanoi so there's plenty of alternatives on every corner. I wouldn't go back and wouldn't recommend. The receptionists were nice though.
Bewertet am 25 Juni 2016

Quang L. aus Vietnam
Geschäftsreisender
Buchte eine Übernachtung im Juni 2016
Everything good
Only 1 night here, nothing to complain
Bewertet am 22 Juni 2016

Thi N. aus Vietnam
Gruppen
Buchte eine Übernachtung im Juni 2016
So so
no air conditioner at ground floor. no elevator to 8 & 9th floor
Bewertet am 20 Juni 2016