Zu den Hotelinformationen

Fantastisch 8,3
basierend auf 1722 Bewertungen

Neueste Bewertungen

Art von Reisenden auswählen
Fantastisch



aus 1722 Kritiken
  • Hotel Zustand/Sauberkeit 8,2
  • Einrichtungen 7,8
  • Lage 8,7
  • Zimmerkomfort 8,3
  • Mitarbeiter 8,6
  • Preis-Leistung 8,5
  • Verpflegung 7,6
Sortieren nach

Vonica K. aus Malaysia
Familie mit Kindern
Buchte Juli 2015 3 Übernachtungen
3 Star Hotel with 5 Star Service (Part 2)
1) Superb location 2) Remarkable Staffs 3) Yummy Food
It was our first visit to Hanoi and we were impressed by the hospitality of the hotel's staffs. Their friendliness and smiles said it all. Was greeted by Joe upon arrival at the hotel and followed by a nice cup of Iced Vietnamese Coffee. Joe then went on to show us the hotel's very own printed travelling map of Old Quarter and gave us some suggestions on what to do and where to go in Hanoi. We even took up the Half Day City Tour proposed by Joe and it was fantastic. Our private tour guide, Papaya, was friendly, speaks good English and knowledgeable. The Hotel's room is clean, comfortable and value for money. The buffet breakfast was fantastic and we enjoyed the different varieties of food. Thumbs up to the kitchen staff! All the other staffs namely Hien, Christine, Sophie, Huy, Lily were friendly, helpful and strive their very best to make us feel at home. Well done! The Hotel even packed breakfast for us to take away to the airport. You all made our stay in Hanoi a very memorable one and will definitely check into Thaison Palace Hotel when we next visit Hanoi. If you are looking for a place to stay in Hanoi, look no further as Thaison Palace Hotel is "the perfect place".
Bewertet am 10 Juli 2015

Vonica K. aus Malaysia
Familie mit Kindern
Buchte Juli 2015 3 Übernachtungen
3 Star Hotel with 5 Star Service
1) Great Location - walking distance to major attractions 2) Exceptional Staffs - nothing is too difficult for them, went all out to make us feel at home
Bewertet am 07 Juli 2015

Tay D. aus Singapur
Paar
Buchte eine Übernachtung im Juni 2015
bad experience
the manager is nice
we have a bad experience with the hotel, took us a long time to check in. Have to wait quite a while for the lift and its small. room given to us do not have water as tap is all faulty.
Bewertet am 25 Juni 2015

Sissi S. aus China
Alleinreisender
Buchte eine Übernachtung im Juni 2015
Warmest Stay during my trip
friendly staff, big room, value for money
Thaison Palace is my first stop during the Vietnam trip. They arranged a very friendly driver to pick me up at the airport who help me exchange for local money & sim card. The hotel staff all spoke very fluent English and very professional. They even made traveling maps for their customers - very helpful. And the location is better than I expected - only 3 min walk to the big lake. I enjoyed walking along the river at the early morning watching the locals doing exercise. Very relaxing. The room arranged for me is huge, with two king-size bed inside. Definitely a bonus. When I fell ill the day to leave, all the staff try their best to help and look after me. They bought porridge, medicine and supplements outside and only charge me for 1 dollar! Unbelievable lucky to find this warm place in Hanoi.
Bewertet am 24 Juni 2015

Aubrey H. aus USA
Alleinreisender
Buchte eine Übernachtung im Juni 2015
Lovely room, wonderful staff
The friendly & helpful staff, comfortable & quiet room, great location
The staff were so friendly and helpful. The room was clean, comfortable & quiet. Location is great, very close to Hoan Kiem lake. Good breakfast!
Bewertet am 23 Juni 2015

Gilbert R. aus Singapur
Familie mit Kleinkindern
Buchte Juni 2015 6 Übernachtungen
Thaison Palace Hotel
Friendly staff, good location, good food
I enjoyed my stay at Thaison Palace Hotel mainly because of the friendly and helpful staff. They never failed to ask me and my wife every day how we were and if we needed any help. Any queries we had or any request for assistance was met with very quick and helpful response. Location-wise, it was in the Old Quarter and yet not in the noisy, bustling part. The breakfast buffet was good but it was always the same selection - that was my only gripe. Overall, a thoroughly enjoyable stay!
Bewertet am 22 Juni 2015

yoon C. aus Südkorea
Paar
Buchte eine Übernachtung im Juni 2015
Nice hotel
Good bed. Helpful staff. Price worth.
I want to recommend this hotel. Location and hotel staffs are very kind and helpful. Room is big enough for 2. Could see city view from 8th floor room. Better than the price.
Bewertet am 21 Juni 2015

mako I. aus Japan
Geschäftsreisender
Buchte Juni 2015 2 Übernachtungen
Staffs are very well educated.
Staffs are well educated and are very friendly, location is very good for both business and sightseeing.
Bewertet am 18 Juni 2015

Nicole T. aus Deutschland
Paar
Buchte Dezember 2014 3 Übernachtungen
friendly stuff, helpful after delay flight w probl
Food, stuff, size of Room
Quiet messy and short (due Problems with flights of Vietnamese Airlines) that's why not to enjoy and spending time there and around. Team helpful and tried to make the best out of it for us!! Hi Guys and all the best
Bewertet am 15 Juni 2015

Wu H. aus Singapur
Gruppen
Buchte eine Übernachtung im Mai 2015
Nice place and friendly staff.
Great service, friendly and helpful staff. Make us feel welcome and good recommendation of places to visit.
Overall stay is pleasant and nice, helpful staff. Great service provided from the staff. The room which we stayed in is clean and tidy, however the air conditioning unit can be improved as it took quite some time to cool the room.
Bewertet am 07 Juni 2015