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About De LA Hotel

Description

Well-positioned in Kuantan City, De LA Hotel is the ideal point of departure for your excursions in Kuantan. From here, guests can enjoy easy access to all that the lively city has to offer. A well-kempt environment and its proximity to Stadium Darul Makmur, Pusat Rawatan Keluarga Muip Sdn Bhd, Kompleks Belia dan Sukan Pahang give to this hotel a special charm.

At De LA Hotel, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, daily housekeeping, fax machine, fireplace, photocopying.

Guests can choose from 33 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, De LA Hotel hits the spot in many ways.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • luggage storage

On-site facilities

  • fireplace
  • family room
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • photocopying
  • fax machine

Languages Spoken

  • English
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00 PM
Distance from City Center: 0.2 km
Number of Floors: 2
Number of Rooms : 33
Year Hotel Built: 1993
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.3
  • Facilities 5.0
  • Location 7.8
  • Room Comfort/Standard 6.2
  • Service 6.3
  • Value for Money 6.4
  • Food/Dining 4.7

Earee A.
Malaysia
May 20, 2016
Awful
I hate this hotel😤

syed R.
Malaysia
May 12, 2016
need to improve more
..not all rooms have astro..

muliyanati M.
Malaysia
May 03, 2016
Very poor booking service!
This is not a comment, but this is a complaint. I have made full payment for 1 family room and 1 standard room. I was so disappointed and frustrated that they have cancelled the family room that i have already PAID IN FULL which i was only notified the day i came to the hotel. To add on to my disappointment, they told me the family room was given to a walked in customer. I was there in kuantan for work, just to find out the rest of the hotels in kuantan is fully booked. So i was force to sleep in the standard room which was not cancel with the rest of the other 6 members of my time!

Mohd D.
Malaysia
December 17, 2015
Litle bit dissapointed
Staff ok
I got room that very hot..air cond not functioning well..should change the bigger hp..not 1.0hp aircond.. After complain was made, they change the room..so ok la..

Ahmad S.
Malaysia
November 22, 2015
Good
Good receptionist, close to shopping mall, easy to locate

Lim S.
Malaysia
November 21, 2015
Short visit
Location
Rooms have no window.

TEOH L.
Malaysia
November 17, 2015
Big dissapointment
location
totally misled via the photo/pics shown during the booking, the room was weird( old as well) from the first moment when i stepped in. I didn't stay over at this hotel but booked another hotel via walk in. I checked-out at the same day.

FAtin K.
Malaysia
October 19, 2015
Room condition
Not so good

Soon C.
Malaysia
July 07, 2015
Not according to bookings
Receptionist is well mannered and helpful. Lobby is spacious.
There were 3 of us and I have booked 2 rooms with twin beds each. When we checked in, we were informed they have only queen size double bed rooms and that is their standard rooms. Thus, my 2 male guests were force to share a queen size bed. Obviously, they did not have a good night rest.

Jaafar S.
Singapore
May 11, 2015
Basic
everything was simple
Average budget hotel


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