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De Luxe Hotel

Capt. Vicente Roa Street,, Cagayan De Oro City Center, Cagayan De Oro, Philippines

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Features of De Luxe Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • tours

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English

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Hotel description
Conveniently located in the center of the city, this 3-star property is a smart choice for both...see more Conveniently located in the center of the city, this 3-star property is a smart choice for both business and leisure travelers. Choosing its spot near the city's shopping districts and other business establishments, there is plenty of transportation within easy reach. Featuring comfortable rooms, excellent service, and standard amenities, this property is one of the oldest and first hotels in Cagayan de Oro. Limketkai Mall is a short ride from the hotel. De Luxe Hotel provides a complete combination of warmth and first class hospitality.
Hotel policies
Useful info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (82)

Business travelers (13)

Couples (22)

Solo travelers (26)

Families with young children (8)

Families with older children (4)

Groups (9)

Value for Money
7.2
Location
6.7
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.2
All reviews (82)
Sort by:
Rio O. Business travelers
Philippines, January 20, 2016
Clean Hotel but inattentive front desk staff

Clean rooms, location and affordability
6.7
Everything was fine except for the uninterested staff at the front desk, unwilling to go the extra mile for customer service sake.
PHOEBE L. Families with young children
Australia, January 10, 2016
Good Economic and Clean Hotel

Frindly Staff, Clean, Economic
8.3
Nihaya S. Solo travelers
Philippines, December 04, 2015
Lavish_nicka

Affordable
6.7
I booked a wrong hotel and end up staying there for a night. The price was affordable, the staff were friendly. What I didn't like was the location, its located near the market, I didnt feel safe (so I end up staying at the hotel after 6PM). It's old hotel I guess but the cleanliness is well maintained.
Mohamad M. Groups
Philippines, October 12, 2015
bad location

clean, spacious rooms
5.3
The interior of the hotel is ok, but the location is just bad. The location is near a wet market which smells and hectic traffic. Too many one way streets and there is no clear parking spot for customers.
Andre V. Families with young children
Philippines, September 10, 2015
Fairly satisfactory

Very helpful staff, accesible location, near to public transports
6
Our stay was good but a little disappointed. I was with my wife and daughter. We stayed in a Double-bed room. Let me break down into pros and cons: Pros: - The lobby is presentable enough to attract guests - All staff are very accommodating and our requests were given without questions - Rooms are spacious enough to fit 3-4 people - Bathroom is not cramped - Hotel location is beside the market which makes it accessible to nearby food stores, food shops and public transport Cons: - Their restaurant is beside the lobby which lacks privacy (some guests might get distracted or annoyed from people inquiring or checking in) - Their restaurant is also beside their function room so it might be a little rowdy if there's an event - The 2nd floor has a foul smell because the hotel is old (one of the staff told me); He said it's from the carpet but I think it might be coming from their centralized air conditioning because when we left at 3am the day after, their air condition was turned off and I didn't smell the foul scent; The room where we stayed was also affected by the foul smell; The 3rd floor does not smell the same way, maybe the higher floors too Recommendation: Since you will only be staying at the hotel for the night and spend the whole day out, it is better to get the higher floors to keep away from the scent. Some rooms there are even better looking and more spacious than the rooms on the 2nd floor (same type of room).
Ronald K. Couples
United Kingdom, September 08, 2015
value for money

decor,space, staff
2.7
comfortable,peacefull,clean
Andre V. Families with young children
Philippines, September 10, 2015
Fairly satisfactory

Very helpful staff, nice rooms, accessible to public transport
5.7
Our stay was good but a little disappointed. I was with my wife and daughter. We stayed in a Double-bed room. Let me break down into pros and cons: Pros: - The lobby is presentable enough to attract guests - All staff are very accommodating and our requests were given without questions - Rooms are spacious enough to fit 3-4 people - Bathroom is not cramped - Hotel location is beside the market which makes it accessible to nearby food stores, food shops and public transport Cons: - Their restaurant is beside the lobby which lacks privacy (some guests might get distracted or annoyed from people inquiring or checking in) - Their restaurant is also beside their function room so it might be a little rowdy if there's an event - The 2nd floor has a foul smell because the hotel is old (one of the staff told me); He said it's from the carpet but I think it might be coming from their centralized air conditioning because when we left at 3am the day after, their air condition was turned off and I didn't smell the foul scent; The room where we stayed was also affected by the foul smell; The 3rd floor does not smell the same way, maybe the higher floors too Recommendation: Since you will only be staying at the hotel for the night and spend the whole day out, it is better to get the higher floors to keep away from the scent. Some rooms there are even better looking and more spacious than the rooms on the 2nd floor (same type of room).
Darren B. Solo travelers
Australia, August 17, 2015
unexpected luxury

staff cleanliness and style
8.7
Excellent stay loved the decor and amazing staff
casiano N. Solo travelers
Philippines, March 24, 2015
Two nights of uncertainty

it provides shelter; budget hotel &; close to the market.
3.3
those 2 nights were terrible. I waited very long for the lone elevator which got stuck in one if the upper floors. The hotel staff were less than friendly to the guests and the place was veryessy.
Donns E. Groups
Philippines, March 16, 2015
value for money

price, ambiance, staff
8.3

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