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De Palma Hotel Ampang

Jalan Selaman 1/2, Palm Square, Ampang, Kuala Lumpur, Malaysia 68000 (Show on map)

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De Palma Hotel Ampang Kuala Lumpur - Suite Room
Area: Ampang Number of Rooms: 204
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
563 reviews

Value for Money
6.8
Location
7.5
Staff Performance
6.8
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
6.8
Food/Dining
6.4
All reviews (563)
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Azlina A. Solo travelers Malaysia, November 16, 2014
Pleasant stay

Food, cleanliness of the hotel and friendly staff
8.3
Overall, the stay was pleasant. The rooms were clean for an old hotel and the food spread was nice. However, the towels in the bathroom were not so clean (greyish in colour) and the room only provided bath towels and no bathroom mat. The door of the bathroom had signs of rotting wood at the bottom of the doors.
Lee P. Business travelers Malaysia, November 15, 2014
The worst hotel I had ever stayed
2.3
It wass the worst hotel stay I had even cant compared with motel or guesthouse. After travelling a lot of places, this is the 1st time I requested for changing rom. So it is not diffiult to imagine how bad was the room condition. First, upon check in, the staff couldnt communicate in english very good, so tourist from oversea, you guys better be prepared upon check in to prevent any miscommunication. Second, the room is dim, hardly do any reading at night. Third, toilet is the worst place, with paint peeling off and mould strated to grow, the opening on the ceiling not covered up probably whhich I was so worry that it will droppde on my head.Furthermore, a lot of small bugs flying aroung the shelf in the toilet is so dusty. Last and is the most unaccepted part of it was all 4 pillows provided were yellowish stain I can even found hairs on it!!! With all these reasons, I wried call to reception to request to change to another room. And, guess whhat? the phone line not working. So I had to go down to lobby to make the complains. The hotel staff who is a malay gentleman (who is not gentleman at all), he was not helpful at all, I am not sure is it because he cant speak English. I was staying alone that night so I decided not to go out and have dinner, and planned to try the so call buffet dinner of the hotel. Again, the menu served was so dissapointed: chicken clear soup, white rice, chicken curry, pineapple santan curry, some mixed vege, malay salad (ulam), 3-4 types of nyonya kuih and swiss rolls and juice.This is what being called by the hotel as buffet dinner cost m. I rather buy 3 sets of KFC dinner plate which are more worth it. Conclusion, I am really frustrated with this hotel and I would like to ask my dear friends there if you were to stay here, is at your own risk.
Suhaiza S. Couples Malaysia, November 9, 2014
Simple yet confortable

Value for money, strategic location, friendly staf
8.3
The room located at level 6, where the Quran was recited 24-hrs which quite comforting. They even prepared sajjadah, prayer clothing, raisin and tamar for guest.
Norazreen Z. Couples Malaysia, November 8, 2014
old room

fast, location, easy parking
7
just okay
Lai C. Business travelers Malaysia, November 2, 2014
Internet

clean, strategic location and affordable price
7
Stay 2 days but the internet is not workable as informed by the staff because of full occupancy.
Mazwan N. Business travelers Malaysia, November 1, 2014
room service

Location, easy to access KL, variety of food surrounding
5.7
this is my 6th time in this hotel and seem that the quality had gone from good to worse. when i 1st arrive, there is no cattle in the room, i have to request, then the cattle which have been sent to my room have some problem and I nearly getting an electric shock. when pouring the water to my glass and cup, i noticed that the cup is dirty. The tv channel has very poor reception. I have made my complaint to the reception upon my exit.
Nur R. Couples Malaysia, October 28, 2014
De Palma Hotel Ampang
3
Dirty, towel smells on day i arrived
Praveen K. Families with older children India, October 25, 2014
not worth for the value for the money....

only good part of this hotel is its location
4
Filthy rooms..shower
Siti N. Groups Malaysia, October 22, 2014
staying with friends

islamic, cozy and comfortable plus a good location with easy access to restaurants, shopping and banking facilities
10
Hermanizam M. Families with young children Malaysia, October 22, 2014
good

swimming pool, friendly staff, good value for money
8
good

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De Palma Hotel Ampang Kuala Lumpur - Hotel exteriorDe Palma Hotel Ampang Kuala Lumpur - SurroundingsDe Palma Hotel Ampang Kuala Lumpur - EntranceDe Palma Hotel Ampang Kuala Lumpur - LobbyDe Palma Hotel Ampang Kuala Lumpur - LobbyDe Palma Hotel Ampang Kuala Lumpur - BallroomDe Palma Hotel Ampang Kuala Lumpur - RestaurantDe Palma Hotel Ampang Kuala Lumpur - RestaurantDe Palma Hotel Ampang Kuala Lumpur - RestaurantDe Palma Hotel Ampang Kuala Lumpur - Meeting RoomDe Palma Hotel Ampang Kuala Lumpur - Executive SuiteDe Palma Hotel Ampang Kuala Lumpur - Executive SuiteDe Palma Hotel Ampang Kuala Lumpur - Business RoomDe Palma Hotel Ampang Kuala Lumpur - Junior SuiteDe Palma Hotel Ampang Kuala Lumpur - Islamic RoomDe Palma Hotel Ampang Kuala Lumpur - Executive SuiteDe Palma Hotel Ampang Kuala Lumpur - Suite RoomDe Palma Hotel Ampang Kuala Lumpur - Suite Room

Customer Reviews - De Palma Hotel Ampang, Kuala Lumpur

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