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Verified traveler reviews

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Very good



based on 2163 reviews
  • Cleanliness 8.0
  • Facilities 8.4
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 8.2
  • Food/Dining 7.7
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Ashish C.
India
March 03, 2012
Decent for a three star but staff/service is bad
Decent stay if you are not interested in spending time in hotel.
nothing great about the hotel. the staff except at reception desk, cannot communicate with customers. not accommodating or courteous. any question asked has standard response : no. i had heard a lot about how wonderful and courteous thai's are, and the hotel staff just painted a different picture, even met with rudeness. worst was, the bread at breakfast on second day of stay seemed stale!

Xueling T.
Singapore
February 29, 2012
Quiet location, clean rooms
spacious room, great beakfast
friendly staff, great breakfast, spacious room. it is a little walk out to the nightlife of patong but it's the location of the hotel that makes our stay peaceful and quiet. most of the staff are patient with our requests but there are still some improvements that can be made. on our last night, the wifi in the hotel was down. we were quite worried because we would want to double check if there were any last minute changes to our (budget) flight. we went to the counter and one service staff told us the internet was down and the it manager went home. while she was talking to us, she did not look at us and continued doing her own things, and did not look apologetic at all (not to mention not even a word of sorry)! we asked another service staff and she said the it manager was fixing the problem. so i was wondering why the different statements and who should we trust? anyway, in the end, they did fix the wifi problem. nevertheless, we had a great stay there and will consider this hotel again.

julian M.
Switzerland
February 29, 2012
Nice resort hotel
big gardenarea, quiet, friendly service
nice quiet resort, perfect for kids to run around witout beeing afraid of cars. walking distance to the beach is only 15 min. the service was very friendly and helpful.

ZHOU W.
China
February 28, 2012
best price-worthy hotel
Best breakfast, gorgeous swimming pool, wonderful singer at Friday night buffet
worthy of price! Breakfast is the best during my 4 hotels stay in Phuket and PhiPhi island. swimming pool is clean and comfortable. Room is ok.Location is a little away from Juncyelon about 15 minutes' walk, but it's ok.

Mizan R.
United States
February 28, 2012
beautiful facitility
great bathrooms for Thailand, awesome swimming pools
this was a lovely place to stay in patong, not far from all the action, yet a quiet and tranquil place to relax. only thing is the rules are very strict, such as we wanted to use pool towels for the day after we checked out, and instead of letting us just take the ones from our room, we had to pay a deposit and wait at the front for housekeeping to bring new towels to us. they offered to keep our luggage, let us use the facility, and they had a shower room for us to use after we checked out while we waited for our flight time.

Susannah R.
Australia
February 27, 2012
Luxurious hotel and beautiful staff
Friendly staff, amazingly clean room
The staff were beautiful willing to help with any request. The hotel was in beautiful condition. Room was divine. Spa room with balcony to the pool.

Andrew N.
Australia
February 23, 2012
Great Hotel - Good Value
Swim up bar, Breakfast, rooms nice
nice staff that were always friendly. the rooms were nice had good air conditioning would have been nice if it stayed on when you left the room but not the end of the world. the location wasn't too bad not too far from the beach about 5 mins and the big shopping centre is just about 15 minutes away with a small market in between for all you fake gear.

Cristina F.
Romania
February 22, 2012
It was a beautifull hotel
a lot of green around..plants..flowers,palm trees
It was a 5-7 min walk to the Patong beach, close to traditional restaurants and the room was clean and with a fresh and young design.

Marinus M.
Netherlands
February 21, 2012
Great hotel but small rooms and very busy
Pool area
Was a last minute booking for us, but it was a very nice place to stay for one night. Room was very small, but bathroom was big. Room and bathroom were very clean. The hotel was very busy and Patong itself was too busy for us so we looked for a more quiet hotel nearby.

Alexander B.
Australia
February 19, 2012
Great place to stay
Clean room and great pool bar.
Good location and good buffet breakfast. Staff are friendly and prices are reasonable. It would have been good to know about the 2000 Baht deposit beforehand, but overall a good experience.