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Muliyangto N.
Solo travelers
Indonesia,
January 25, 2015
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Poor customer service
the room is quite comfortable
5.7
The room is quite confortable but not the bath room because is smelly and the shower is not working properly. The receiptcionist was not take the guest order really well, because i ask the help from the receiptsionist to called a taxi for me to airport for the next morning, and what happend is when i want to do the checkout at the next morning, there is no people at the receiptionist desk and they don't even called taxi for me, lucky the security guard was so helpfull n stop taxi for me by the road side.
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Yong H.
Families with young children
Malaysia,
December 26, 2014
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family occasions
amazing TNI museum, clean and comfortable room.
8.7
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Andik P.
Business travelers
Indonesia,
November 18, 2014
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a bit overprice, noisy, terrible service
3.3
there is a museum below the guest room, and in sunday morning it was like hell, children running around and shouting, waking up the guests. staffs have no ideas helping guests getting a taxi. the bathroom is so uncomfortble.
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Agus S.
Business travelers
Indonesia,
October 25, 2014
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Good athmosphere to relax
6.3
Just only one issue when i checking in, i was booked twin room and they put my booked on double so i have to wait almost 45 minutes to change from double to twin, i don't know why this is happen to them, because my booked clearly state as twin room option.
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Stephen J.
Solo travelers
New Zealand,
June 24, 2014
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Staff were friendly, room was very clean
Clean room that was kept clean, comfortable bed, friendly staff
9
Enjoyable. I would stay there again
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Muh T.
Families with young children
Indonesia,
May 30, 2014
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Cindy P.
Families with older children
Indonesia,
May 19, 2014
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not so pleasant
good breakfast, cable tv, nice shower
4.7
it was not pleasant and bad. we booked 3 room with twin beds, instead we got 3 double beds. receptionist didnt inform us at advance. we arrived at midnight and tired so we didn't have any choice. there is a rule where you cant smoke nor bring durian to the room or you'll fined idr 500,000. all the rooms are no smoking room. some of the air conditioners are hot and there is no fridge. at night many lizards and other insects crawling outside the door. the staff were not helpful and not friendly. the dining room is small and you cant sit down without bumping into each other. the location is far from the downtown and nothing to see outside the hotel.
what i like about this hotel is only the toast and the tv cable. nothing more
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Simone L.
Solo travelers
Germany,
February 5, 2014
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room is nice, location is far from center
comfortable room, nice staff
6.7
The hotel is too far away from the sights. So I wouldn't recommend it for tourists. For other occations it is all right.
The food is ok. Breakfast was delivered to the room. There are quite a lot of mosques in the area, so the singing is quite loud.
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Siski G.
Couples
Indonesia,
February 1, 2014
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Average and nice
clean, poor staff performance
5
on the last day of our stay, the staff is like pushing us to imidiately checkout ,as we already confirmed that we are in the room getting ready but they call to our room twice, checking to our room to make sure , and called us to my phone number, that very disturbing. but overall the hotel was ok
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Sucipto A.
Groups
Indonesia,
January 26, 2014
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Nice and Comfortable Hotel
8
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