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Recent customer comments

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Excellent



based on 208 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.4
  • Location 8.6
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for Money 8.3
  • Food/Dining 9.0

Pea P.
Thailand
November 30, 2015
Everything was more than expected
Good Location, Great Services, and Gorgeous Surrounding..

Pittch S.
Thailand
November 21, 2015
Superb hotel
Surrounding, Dining, great pool villa

Myo N.
Myanmar
October 02, 2015
real Lanna amazing stay!
village stay, food & spa
felt very good.

Chuan Z.
China
September 10, 2015
Good hardware but lack maintenence
Beautiful scenery, Tasty food, Friendly staff
We got upgraded to a grand deluxe villa (V6) and the mini-bar items are all free. This is nice. We absolutely love the environment of the hotel, the buildings are so beautiful, there are a lot of green in the open space, there is even rice fields in the hotel with real farmers and buffalo. There are little ponies on the meadow in front of the colonial suites as well. Riding a bicycle around is very enjoyable. Most staff members are very friendly and nice, will greet you or smile to you when meet you on the road. The swimming pool will offer cold water and fruit upon guest arrival. You can call for buggies around the hotel if you don't like to walk. Butler service is helpful. etc. Regarding the in-room facility...Very nice but might lack maintenance. We love the following: 1. Room is so spacious, with drinking water everywhere and free mini-bar items 2. Big balcony offer fantastic view of the rice fields 3. Most in-room facility looks very fancy and artistical 4. Bed and pillow are very comfortable 5. There is even a piano in the room We also had the following problems: 1. Downstairs TV can be turned on but the remote is not working, so cannot change channel. 2. Upstairs TV cannot be turned on at all. I know how to turn on the downstair one so I should be able to turn this on. 3. Steam room, shower will not give out hot water. (the upstair one is okay though) 4. Water come out of Jacuzzi is not hot enough for a soak inside. 5. The plastic screws inside the Jacuzzi might not be securely installed so the screw head will easily scrub user's back skin. So the conclusion will be, it's still one of the best hotels in Chiang Mai, but the facility lacks maintenance. All in room facilities should be tested before letting a guest come inside considering the price the hotel is charging.

Weitung W.
Taiwan
August 31, 2015
Great hotel to stay in Chiang Mai
Villa Room, food

LIM H.
Malaysia
July 24, 2015
Greenery environment
Greenery , environment , services.
very good experience, calm and greenery environment make you feel relax and comfortable. The toilet do not have water tab and the seat of bicycle is too hard ... need improvement.

Kelvin Y.
Singapore
June 29, 2015
first trip to chiangmai
Scenery,foods,feels
It was good and a enjoyable stay and most important a memorable u remember

Kerkkraiwan S.
Thailand
June 24, 2015
Services So Bad
I don't like this hotel,I think it not 5 star.So don't like front reception

Iam K.
Macau
May 16, 2015
Good hotel
Good service

Suzanne A.
United States
March 29, 2015
A storybook vacation
Stunningly beautiful resort, amazing staff, everything you could wish for at your fingertips
One of the best places I have ever stayed. I wish I could live there!