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Diamond Cliff Resort And Spa

284 Prabaramee Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 346
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
76 reviews

Value for Money
7.8
Location
7.7
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.5
Food/Dining
7.4
Families with young children (76)
Sort by:
Xie G. Families with young children Macau, August 19, 2014
OK

Size
8.7
GOod
Suhardi S. Families with young children Singapore, June 27, 2014
Love the in room jacuzzi and the sea view!

Staff were friendly and helpful. Love the sea view and the in room jacuzzi especially. Hotel compound is huge, we didnt manage to explore the whole area.
7.7
It was great and the view and amenities were worth the splurge.
Mayank C. Families with young children India, June 16, 2014
Excellent stay.. Very nice layout

Layout Big rooms View
9.3
Very enjoyable Highly recommended Will surely come back again The highlight was the in house shuttle service and the jacuzzi... The pictures and info at agoda is so true!!!
Jianing W. Families with young children China, May 28, 2014
Clean and Beautful

Hospitality,Service
8.3
Excellent ocrean view, has three swimming pool, six restaurant, close to shopping mall, has shuttle bus
Zhenyang P. Families with young children China, April 27, 2014
An impressive hotel with good view and service

Service,location,landscape
9.3
No
Handy S. Families with young children Indonesia, April 14, 2014
Family hotel, nice swimming pool, near to beach

Good breakfast, 3 swimming pool, near to beach
7.7
The breakfast good, swimming pool good, but far go to restaurant
Handy S. Families with young children Indonesia, April 13, 2014
Great food, great swimming pool, near beach

Swimming pool, near to the beach, great breakfast
6.7
Nothing special, just have good breakfast and near to the beach. Location is not too good.
Shirley B. Families with young children United States of America, April 7, 2014
The location was good but the service was only avg

Location, pools, price
6.3
The location was great with easy access to the beaches and to transportation (tuk-tuks and taxis). The service was only sub par and they have limited English skills. Both mornings at the breakfast buffet, the staff would start cleaning out the food before the breakfast ending time and while we were still dining. Beds are very hard but the rooms were decent. They are dated and need to be upkept but it was reasonably priced.
Vivian L. Families with young children Singapore, March 14, 2014
Nice if only front desk staff r better.

Ocean view, good housekeeping staff and nice shuttle service staff.
5.3
No one reply to messages via email and Facebook. Tried to arrange for airport transfer and late check out but never reply and it seems like staff only wants to do minimum to complete their task only. Even if request for late check-out is made they will keep pushing away this request. There is no warmth from front desk staff when they knew our luggage is lost. They can even tell you in an irritated manner that airport already said luggage on the way when we have shared that airport told us luggage will be in latest by 11 but it's already after 11. When we queried on news on our late luggage the night we arrived, they never really help till we asked for help. Even if luggage is not delivered as per delivery time promised, they never assist. Till we received at hotel only 1 luggage instead of 2 long after time promised, we asked to speak to the person who delivered the luggage they transfer to another hotel staff and say she is. But when questioned on my other luggage which we said has our baby medication and necessitates, they put us on hold after not able to answer our queries.
Badia G. Families with young children Australia, February 10, 2014
Good

Comfortable, location, room was nice
5.7
The room was good size with average view. The laundry was expensive in the hotel The room service was slow The food in the hotel was average and expensive The pool was dirty I find a dead mice near the pool

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Customer Reviews - Diamond Cliff Resort And Spa, Phuket

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