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Diamond Cliff Resort And Spa

284 Prabaramee Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 346

Recent customer reviews

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Excellent

8.1

based on
657 reviews

336 reviews in English

Value for Money
7.9
Location
8.0
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (657)
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Joseph C. Couples Ireland, February 2, 2016
Nice hotel with lots of steps

Location
9
Very good overall Staff could be trained a little more with. More English speaking staff Hard to get the order for certain foods across Generally very nice Great pool And managers cocktail party a nice treat
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Yordan A. Families with older children Bulgaria, January 17, 2016
great

location, service, style
10
Great
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Huong N. Families with young children Australia, January 13, 2016
Family with 2 young children

Location, convenience, view
10
We stayed 10 nights at this resort! Definitely a recommendation! Staffs very helpful !! We will come back to this resort next time we visit Phuket
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Thomas P. Solo travelers Sweden, January 10, 2016
Phuket

Breakfast
6.3
Ok
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Jingjing L. Couples China, January 4, 2016
A Good location and comfortable hotel

Location, good food and quite place
9.7
The hotel has very good location which near to Patong town center but quiet. The breakfast is very nice. The pool has kids fun facility, and the other pool has ocean view. The reception stall is very beautiful and hostility. The only problem is the hotel built on the hill, they have cars ho help transferring but still need uphill and downhill.
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Antonio B. Couples United Kingdom, January 3, 2016
Good hotel

Room size and comfort good gym and pools
9
My stay was excellent cannot really fault the hotel the gym was very good and I liked the fact they gave you free bottles of water as you train only real problem was I believe the food in the hotel was a little overpriced but if you're a family traveling it is much easier than having to go out all in all a very good stay
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Jolie C. Groups Australia, December 26, 2015
Highly recommended

Complimentary fruit, buffet breakfast and gym
10
I would stay there again and recommend for others. It is the quieter side of Phuket but not a far walk to Patong beach. Great view from the room too.
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Vinay G. Couples India, December 23, 2015
nice hotel in the quiet end of patong

Hotel is close to patong beach yet in the peaceful location. Rooms are big with nice views. breakfast is decent.
7.7
Hotel is a decent old property which is well maintained. It is on one end of the patong beach, almost one and half kilometers from bang la street which is heart of the city. The property is situated on a hill with nice views but not on the beach. You have to cross a busy road in front of the hotel to reach the beach where hotel has its own korean restaurant. Inside the hotel, roads are very steep. So they have arranged for shuttles to take you to the rooms. Staff is courteous and check in is almost smooth. They are not extra nice but are good at there jobs. Overall a decent property to stay if you want to stay close to the action and yet want a quiet location.
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Kelly C. Families with older children South Africa, December 22, 2015
Dec 2015 at Diamond Cliff

Location, excellent buffet breakfast, lovely views and across the road from the beach
9.3
Fantastic!
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Lily C. Couples United Kingdom, December 7, 2015
Time for a revamp

Jacuzzi suite, Huge room with a PC offered in the room
7.3
The hotel is located on a cliff, it's full of stairs and slopes. Definitely not recommended for elerly guests and/or people with young babies who rely on strollers. Stayed in the jacuzzi suite. Pros: The room was huge. The jacuzzi suites were gorgeous and the sea view was wonderful. The shower room had power jets and a bidet was available. A computer with speakers were available in the room, which was a lovely gesture. The staff were extremely friendly. There's a free shuttle bus that takes you from the lobby to the rooms/buildings. Free 1KG of fruit per stay. 2 lovely swimming pools. They offer a free one-way shuttle bus to Patong and Phuket town but you need to give 1 day's notice to book (not really great). Cons: The air-con was very very noisy. The hotel is quite run down and needs a revamp. The drainage for the jacuzzi, shower and sink were terrible and took ages for the water to run out. We changed rooms after the first night as the bathroom 'automatic' light wouldn't switch off and the air-con was extremely loud. The second room was more or less the same. The bathroom drainange was still very slow and poor and the air-con was still extremely loud. Never had a peaceful night's sleep. Lots and lots of stairs (although this would be a pro if you wanted to keep fit). The free Wi-Fi is non-existant, you could never keep/get access to it. The level of English is not very good but the staff do their best to try and keep you happy even if they don't fully understand what it is you're asking for. It's about 15-20 minutes walk in to Patong (nightlife area).
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