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Diamond Cliff Resort And Spa

284 Prabaramee Road, Patong, Phuket, Thailand (Show on map)

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Area: Patong Number of Rooms: 346
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
74 reviews

Value for Money
7.8
Location
7.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.5
Food/Dining
7.4
Families with young children (74)
Sort by:
Zhenyang P. Families with young children China, April 27, 2014
An impressive hotel with good view and service

Service,location,landscape
9.3
No
Shirley B. Families with young children United States of America, April 7, 2014
The location was good but the service was only avg

Location, pools, price
6.3
The location was great with easy access to the beaches and to transportation (tuk-tuks and taxis). The service was only sub par and they have limited English skills. Both mornings at the breakfast buffet, the staff would start cleaning out the food before the breakfast ending time and while we were still dining. Beds are very hard but the rooms were decent. They are dated and need to be upkept but it was reasonably priced.
Vivian L. Families with young children Singapore, March 14, 2014
Nice if only front desk staff r better.

Ocean view, good housekeeping staff and nice shuttle service staff.
5.3
No one reply to messages via email and Facebook. Tried to arrange for airport transfer and late check out but never reply and it seems like staff only wants to do minimum to complete their task only. Even if request for late check-out is made they will keep pushing away this request. There is no warmth from front desk staff when they knew our luggage is lost. They can even tell you in an irritated manner that airport already said luggage on the way when we have shared that airport told us luggage will be in latest by 11 but it's already after 11. When we queried on news on our late luggage the night we arrived, they never really help till we asked for help. Even if luggage is not delivered as per delivery time promised, they never assist. Till we received at hotel only 1 luggage instead of 2 long after time promised, we asked to speak to the person who delivered the luggage they transfer to another hotel staff and say she is. But when questioned on my other luggage which we said has our baby medication and necessitates, they put us on hold after not able to answer our queries.
Badia G. Families with young children Australia, February 10, 2014
Good

Comfortable, location, room was nice
5.7
The room was good size with average view. The laundry was expensive in the hotel The room service was slow The food in the hotel was average and expensive The pool was dirty I find a dead mice near the pool
Fang L. Families with young children China, December 24, 2013
reasonable price for resort hotel, quiet and clean

nice staff, good spa and big garden
7.3
very relaxing resort, walking distance to the beach but enjoyable. The only problem is the internet, wifi is very poor.
Jun W. Families with young children China, September 23, 2013
quite a nice hotel

verall good. property is getting older but is kept up well. short walk to start of beach
8
Jiho Y. Families with young children South Korea, September 11, 2013
Terrible, dirty pool

Lizard, mosquito, old
3
I could booked suite room but the booked room was not suite room. It was a trick
Albert L. Families with young children Malaysia, June 16, 2013
relaxing

Cleanliness, nice swimming pool, friendly staff
7.3
Ahmed S. Families with young children Egypt, May 12, 2013
Amazing hotel great staff friendly people

Location staff clinic
9
I recommend it for any tourists
Sui I. Families with young children Malaysia, April 23, 2013
Wonderful stay at extremely cosy hotel

Cosy environment, very clean and large rooms with great window seat
8.7

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Customer Reviews - Diamond Cliff Resort And Spa, Phuket

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