Very good 7.1
Based on 3 reviews

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About Diamond Cove Resort

Description

Perfectly situated in the heart of Mermaid Beach, this property provides easy access to patrolled beaches, shopping, the casino and convention centre. All the fully furnished 1, 2, or 3 bedroom apartments are self contained and feature superior amenities for your utmost comfort. To compliment your stay, relax at the onsite 30 metre lagoon style pool. For leisure, you can take a long stroll along the ocean, visit some nearby shopping centres or enjoy sampling food ranging from casual dining up to elegant restaurants. Whether you are planning for a short or a long stay, you sure will have a great time at Diamond Cove Resort.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Fitness & recreation

  • spa
  • massage

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • golf course (within 3 km)

Food & beverage

  • BBQ facilities

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • tours

On-site facilities

  • family room
  • garden
  • smoking area

Health and security

  • lockers

Languages Spoken

  • Danish
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00PM
Check-Out Until: 10:00AM
Distance from City Center: 5 km
Distance to Airport: 15 km
Internet Usage Fee: 7 AUD
Non-Smoking Rooms / Floors: Yes
Number of Floors: 3
Number of Rooms : 18
Reception Open Until: 05:00 PM
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1992
Year Hotel Last Renovated: 2013
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Important notice

Please note that this property does not accept 'Schoolies' bookings. The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason we reserve the right to reject bookings from school and/or university leavers for the entire “schoolies” period.
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 5.3
  • Location 9.3
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 6.0

Nicole J.
Australia
October 18, 2014
Dissapointed
Pool (amazing), location, modern
On arriving we were put off by the smell in the stairwell. Walking into our apartment we thought 'great, this is very modern' but upon closer inspection the place was quite dirty. the kitchen floor and fridge had crumbs everywhere. The laundry looked like it hadn't had a proper clean in sometime. my husband found a crusty old tissue where the extra pillows were kept and once he had woken in the morning (after using the spare pillow) we realized how filthy the pillow was. Stains all over the floor. The amount of dirty bowls, cups and plates we got out of the cupboard was ridiculous. Our holiday ended up costing a lot more money because of the amount we ate out due to not wanting to cook in the kitchen. The microfiber couches were smelly and so worn they felt silky. I did appreciate the cleaner coming up and giving our room a clean when we first arrived but it was still a slack attempt. if I were the owners I would be investing in a new cleaner. To top it off, my daughter was bitten all over her back by bed bugs (which was confirmed by a doctor when we got home) I am usually not one to complain but was extremely disappointed by our stay.

Arthur P.
New Zealand
October 31, 2013
It was amazing! loved it!
Friendly staff, the pool was great and the room was great!

Alecia S.
New Zealand
March 02, 2013
Good amenities though in dire need of updating.
Ensuite to each bedrrom and an extra bathroom downstairs. Good size living area and well equipped kitchen and laundry.
Had a good stay and enjoyed the location as it was quiet as well as close to town.


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