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Diamond Palace Hotel

128 E3-E4, Street Sothearos, Bouding, Phnom Penh, Cambodia (Show on map)

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Area: Bouding Number of Rooms: 23
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
880 reviews

Value for Money
7.7
Location
6.9
Staff Performance
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
6.6
All reviews (880)
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David L. Business travelers United Kingdom, February 15, 2015
Great Staff

Staff helpfulness, accomodating to needs, Staff friendliness
8.3
Colin J. Business travelers United Kingdom, February 8, 2015
Good value, friendly staff

Food, good value and warm welcome.
6
Enjoyable stay overall. The room was supposed to come with a balcony which was communal rather than private. The only issue, otherwise all good.
Jean V. Solo travelers Australia, January 29, 2015
Clean and comfortable

Nice reception and bar, clean hotel
7
The hotel was very clean and comfortable. Modern bathroom. Quality of breakfast needs to be improved. Advised staff I didn't want runny eggs and they came over with runny eggs, instead of offering to re do them they just walked away. Location is ok but is located along a busy street.
Deb H. Solo travelers Australia, January 17, 2015
Central and convenient

The helpful staff, the location and cost
7.7
Good
John F. Couples Australia, January 8, 2015
Great place

Room, staff and location to embacies.
9.3
Great rooms and great staff close to the mall and embacies
Kristy B. Groups Australia, December 13, 2014
Clean and comfy

The staff, the rooms were great, air con was fabulous
8
Fantastic. Would stay again for sure.
Isao K. Couples Japan, November 27, 2014
Good enough for the price!

Within a stone's throw of Aeon Mall, Very quiet, Friendly staff
9
It was a shame there was no shampoo or conditioner in the bathroom.
Yang C. Solo travelers China, November 12, 2014
Don't worth the money from all aspects

Kind staff, nice location
5.7
During one week in CAmbodia, i stayed at 4 different hotels and this is definitely the worst one with a comparatively high offer. There is only one plug in the room and it's behind the bed!! Not cool to recharge the battery. Also no plug in washing room, tell me how to use the hair dryer. The shower head falls off often which scared me and almost hurt me. The towels are old with poor rims. Mosquitos and dusts just can't be cleaned. The housekeeping didn't change my sheet and the ac controller just don't work. Everything is terrible and when I asked for one more day extension they charge me more than the agoda price which didn't worth it at all.
Yew T. Groups Singapore, October 18, 2014
Great location.

near new aeon mall...free upgrade.
8
Great stay...near aeon mall.
Henry L. Solo travelers Malaysia, October 17, 2014
Pleasant stay at Diamond Palace

Close to the Aeon shopping complex, close to amenities and easy assess to transportation.
6.7
The manager Mr. Kim was very accommodating and helpful. When I checked in on the 14/10/14 in the late afternoon, the room on the top floor was like a kitchen because it is just beneath the roof. After 30 minutes the air-con did not function as expected. I was given another room, but was not up to their satisfaction too. The third room was bearable. Both Mr Kim and his staff have been very helpful as they tried very hard to make my stay there as comfortable and pleasant as possible. My stay was pleasant and I will return next year in January.

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Customer Reviews - Diamond Palace Hotel, Phnom Penh

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