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Diamond Suites & Residences

No. 8 Apitong St. cor. Escario St., IT Park, Cebu City, Philippines 6000 (Show on map)

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Area: IT Park Number of Rooms: 102

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All reviews (342)
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Resur B. Business travelers United States of America, August 4, 2015
Disappointed

Staff,location
5.7
You can hear everybody's noise in the hallway. Room given on the first day was terrible and awful smell of cigarette. Bathroom smells sewer. The dog on the vacant lot right next to the building kept on barking the whole night. Electrical outlets in the room are all loose. Missing shower door panel, shower handle is loose too. The only thing I like is staff are nice and helpful.
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Ingo O. Solo travelers Germany, July 31, 2015
Close to Ayala

like the location and the room size, internet is good but disconnects quite often
7.7
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Ana M. Groups Philippines, July 4, 2015
Good facilities, poor implementation

Location, bed, amenities
6
Nice, clean room. Good-sized bathroom. New facilities. Front desk staff needs training and supervision. Requested for a change early in the morning but was done only when checked in the late afternoon. The next day, same thing happened, but this time, was given a dirty room. Housekeeping was asked to provide amenities personally by me (even showed her the room) but was never done. I will not stay here again because there are other hotels in the same area with the same price. Poor breakfast choices.
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Darren I. Families with young children United Kingdom, June 12, 2015
Great spot

Location, big room, helpful staff
7.3
Great location, rooms are big, beds are comfortable and big, only let down was the breakfast which was quite simple and not really catering for anybody but Chinese, if your not concerned for breakfast then it's great hotel
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Ayensa G. Families with young children Australia, April 29, 2015
just ok hotel

near ayala
8
we stayed for 2 nights. the place was ok. the staff were very helpful. we were able to check out late 2 pm without charges which was great.
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Mun K. Solo travelers Malaysia, April 28, 2015
Room face in building

Enviroment & servies
8.3
Nice confort, relax. But room facing in building no view from window.....
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Viel J. Solo travelers Philippines, April 13, 2015
good location

location, location and location...
8
satisfactory
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Niceta G. Business travelers Philippines, March 31, 2015
My stay at diamond suites and residences

Clean, comfortable rooms, good staff
9.3
It was very nice and comfortable. Friendly staff and welcoming environment
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Michael K. Business travelers Australia, March 23, 2015
Generally good hotel

Hmmm
7
Generally good hotel, but was given room on Level 2. It is very disturbing to come up the lift one floor (without any bellboy assigned) and see what looks to be old and dirty rocks in "basement-type" level building construction. They should either beautify area, or close it off, because it looks like you've just walked into some insecure back alley on the second floor ! Room with view of rubbish strewn all over neighbouring block isn't very appealing. Good location. Bed OK. Food OK, but hotel needs facelift.
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Matt I. Business travelers Philippines, February 15, 2015
Although they call themselves Diamond, not 4-star

Location. Service. Food.
7.7
First thing's first: this is not a four-star hotel. They have attentive frontdesk staff. Bellboys were eager to help. Rooms were okay, but WiFi was slow. Breakfast buffet was okay...
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Diamond Suites & Residences Cebu City - EntranceDiamond Suites & Residences Cebu City - Guest RoomDiamond Suites & Residences Cebu City - LobbyDiamond Suites & Residences Cebu City - RestaurantDiamond Suites & Residences Cebu City - Meeting RoomDiamond Suites & Residences Cebu City - Guest RoomDiamond Suites & Residences Cebu City - LobbyDiamond Suites & Residences Cebu City - Meeting RoomDiamond Suites & Residences Cebu City - Swimming PoolDiamond Suites & Residences Cebu City - Fitness RoomDiamond Suites & Residences Cebu City - Meeting RoomDiamond Suites & Residences Cebu City - Meeting Room


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