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Very good 7.2
Based on 1137 reviews

Recent customer comments

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Very good



based on 1137 reviews
  • Cleanliness 6.8
  • Facilities 5.7
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Service 7.0
  • Value for money 7.9
  • Food/Dining 6.4
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Marietta B.
Germany
September 25, 2013
Very very old Hotel
friendly people, free wifi, cheap
only one night before having the flight home. Hotel is very cheap, but seems like this. It is old and the rooms are old too.

CARLOS C.
Panama
September 16, 2013
Well Located 3 Star hotel with Friendly Staff
Good location, Clean, Affordable
Good staying, in fact most of the times I stay at the Diplomat. The food is bad and the Wi-Fi is slow and lousy, but the staff is the best in the Philippines, friendly, attentive, especially manager Mei, front desk Joan as well as bell men Balo and Corro who do their best to provide good service in a professional manner. Besides the food, one think I do not like is that for long staying guests, the Diplomat Hotel does not open credit card voucher so that hotel bill could be settled upon check out. All hotels in the world settle bills upon check out. With the Diplomat hotel, you have to settle your bill upon check in. That's a bit of an inconvenience, especially if you order room service, etc. Also, if you want to call a mobile in the philippines, that is not allowed. Only calls to a landline can be effected. Weird, right? But that's how it it is at the Diplomat. Another drawback is the ULTRA NOISY CORRIDORS each time there is a wedding celebration in the Hotel. I have gone through some of that and believe me, Filipinos can be some of the most noisy people on this planet Other than that, the Diplomat is a nice place. Enjoy your stay.

Saharajane A.
Philippines
September 03, 2013
I had great stay at the hotel
Comfortable, Nice and clean room. Fast check in and check out. Friendly and helpful staffs.
The room is big and very comfortable. But no complimentary bottled water. The wifi is so weak inside my room. There is no separate outlet for the fridge, everytime i go outside, the fridge will be automatically switch off too. So the food i kept inside have been spoiled.

TOSHIAKI K.
Japan
August 22, 2013
Easy access to main area and convenience store
Easy access, security guys are gentle, cozy
Totally hotel was nice to stay, but front staff hospitality is not so ideal honestly.

Ann J.
Philippines
August 14, 2013
Comfortable accommodation located at the center.
comfortable, economical and good location

janghyun C.
South Korea
August 10, 2013
always book
close from mango
always good and comfortable everytime book this place coz of cheap and clear staff's attitude is kind

Stewart G.
Canada
August 06, 2013
Good value
Clean, location and staff

Anthony T.
Australia
August 04, 2013
Basic requirements for a no frill hotel.
Clean room, friendly staff, close to convenient stores.
Have stayed in Diplomat many times and know what to expect. Satisfied with what the hotel is providing for the price I pay.

Leonila S.
Philippines
July 29, 2013
Just enough in comfort and budget.
Budget hotel, clean and easy acces to transportation
Hotel staff are very accommodating, they assist us during our check-in and when we go out, they will assist us find a taxicab. Restaurants, laundry shop, internet cafe, banks are just walking distance from the hotel. It would easily be located when you are first time of the hotel. Robinson's Department Store is also a walking distance.

Leonila S.
Philippines
July 28, 2013
Practical accommodation
accessible to business establishments, reasonable price and close to restaurants
We sleep comfortably and soundly. Check-in was just easy and fast. We find staff very friendly and helpful. Hot and cold water were all okey and in order. Accessibility to business establishments are easy. One observation only: the floor at the 6th level is not properly leveled that it would be difficult to properly keep the step for defective eyesight to notice.