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Recent customer comments

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Very good

based on 1123 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.8
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Staff Performance 7.0
  • Value for Money 7.9
  • Food/Dining 6.4

8.3 Jeffrey H.
July 30, 2012
Good & excellent location
Friendly Staffs
pleasant and comfortable rooms with friendly staffs who is helpful and many ways than one ,would certainly recommend my colleagues and friends to stay in cebu whenever they visit cebu

9.3 Henryk J.
August 07, 2012
Good hotel in handy location
Pork BBQ cross the road, makes fantastic dinner
Good service very helpful, you don't have to look to far to change money it is right in the hotel and negotiate the rates. Location is fantastic 5 min walk from Robinsons Plaza, also walking distance from the night life, good disco not too far away. Safety boxes in the rooms give you extra assurance of kipping your documents and valuables. Good size rooms. I will book it again.

5.7 Odd O.
July 27, 2012
OK hotel
The hotel is ok for a short stay, and it's lay very sentral so you are near shopping malls and other things so thats really good. The hotel shows that it's old and need a face lift but it's ok for a 2-3 days stay.

8.3 Garyn P.
United States of America
July 23, 2012
Good Basic Accomodatios
Centrally located and convenient to many points of interest
Reasonably clean and well appointed. Convenient for dining, shopping and in our case business at government offices. The nearby police station added an enhanced sense of security.

7.3 nancy O.
July 19, 2012
Accessible to malls and dining area
Ample parking space and it's near to my son's dormitory
The staff were very nice and hospitable. It was raining and the guard readily offered us umbrellas.

6.7 Celine M.
August 15, 2012
Okay hotel
Friendly staff
i booked with the hotel because it was highly recommended by my sister who was there a few months back. i booked a room similar to what she had. the staff were really friendly except for a few front desk ladies who seemed unapproachable. the room was okay. it was a bit cozy although the fleece blanket had holes. the safety deposit box wasn't working and they don't have complimentary water. the bathroom was spacious but the shower/faucet/shower curtain rod were rusty; the shower curtain was color white with rust stains almost everywhere; and water from the sink leaked on the floor. overall, it was okay.

8 Irene O.
July 27, 2012
service with a smile, clean, but towels not clean
we had a good sleep, clean beddings, but the towels are not clean white and i comment for not having a service thermos/hot pot.., no welcome drink. the aisle going to our room is not clean. the safety box is having low battery..

8 Maria A.
July 23, 2012
Warm Hospitality and Friendly Service
Rooms are clean, service is prompt, food is delicious.
they were patient about allowing me to choose the room i preferred since the non smoking room request could not be processed in the system. check in was fast. cable tv had the stations i usually looked for. hot and cold shower worked immediately. staff were helpful and had warm smiles which i truly appreciated.

9 alan M.
July 16, 2012
always friendly staff there
close to robinsons plaza shopping centre
nice place reasonalby priced ,clean room and friendly staff,nice little resterant and free internet and wifi also

9.7 roger E.
United States of America
July 05, 2012
very nice stay for the price..
the service was very good . and the food at the resturant was reasonable and good also
for the money the stay at the diplomat was i little above expetation...if you go get the sweet and sour pork at the was like fried chicken. and tasty and of the best meals i've had in phil...would not hesitate to stay there again if i go to cebu...