Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Diplomat Hotel

90 F. Ramos Street, Fuente Osmena, Cebu City, Philippines 6000

Recent customer reviews

Filter by Traveler Type


Very good


based on
1101 reviews

591 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1101)
Sort by:
Neville D. Couples Australia, April 6, 2012
Good value hotel

Clean, good location, value for money
This hotel is a quite a pleasant place to stay in a good location. The rooms are older but are clean and relatively comfortable. The restaurant is quite reasonable. Hotel is good in midtown Cebu city.
Report this review
Neville D. Solo travelers Australia, April 5, 2012
Mod range hotel but quite OKnable prices

Location, friendly staff, reaso
This hotel is a very reasonable option if you want accomodation around the midtown area. Reasonable prices, rooms are older but well maintained and the staff are friendly.
Report this review
Joel B. Solo travelers Philippines, April 5, 2012
Clean and good service.

Very accommodating staff at the front desk.
the hotel is located a distance away from the city's activity centers (ie malls, parks, etc.). this is both an advantage and a disadvantage for travelers. those who want some good night's sleep will appreciate the location of the hotel but for those who want to explore what cebu has to offer, may find the location as a restriction. for me, i prefer to have a good night sleep when i stay in hotels, the amenities at the diplomat were therefore just a fit for what i look for in hotels.
Report this review
John T. Solo travelers New Zealand, April 2, 2012
Great hotel, not very old.

Good location, near Casino and night life
This hotel is only about four or five years old, so it still very modern with nice rooms. Very tidy, still nice and clean.
Sightseeing/Attractions Tip: Very close to Ocean Park (near the US Embassy), which does not seem to get advertised. Why go to a similar thing up in Subic Bay when this park is ten times better.
Report this review
Jeffrey H. Solo travelers Singapore, April 1, 2012
favourite location

near to mall and restaurant
friendly and warm staffs to help travellers.hotel is located to many near establishments,malls and great restaurant.
Hotel Feature Tip: free wifi and safe
Report this review
Neville D. Solo travelers Australia, April 1, 2012
Pleasant Hotel with friendly staff

Basic but clean. Friendly staff. Great location.
Priced as a 3 star hotel and quite good value. Rooms are comfortable and clean. The staff are friendly and effiicient. The location and security of the hotel is very good.
Report this review
David B. Couples Australia, March 28, 2012
Nice hotel and service with a smile

Centre of city, good food and service, massage in hotel and and Bella Hue massage just opposite.
We stayed there three times in two weeks. The rooms are clean and the bathrooms have warm water showers and new tiles on floor. The towels were worn, but adequate. When there was a leak in the bathroom, they gave us towels to cover the wet floor. The service of the staff was good. The airconditioner worked to keep the room cool.
Sightseeing/Attractions Tip: The Ayala shopping mall is only about twenty minutes away, as are several other malls, so good shopping. There is fresh fruit nearby. Taxis are always available at the hotel.
Report this review
Ignasious M. Couples Singapore, March 26, 2012
Lovely Hotel, Great Staff & Convenient Location.

Able to Check-in early. Great Staff. Room is very Clean.
Hotel is nice and Clean. Staff were very flexible to make my stay a good one. Would have liked things like Newspaper to the room. Added Breakfast as part of the booking.
Restaurant Tip: Nice Restaurants just outside the Hotel. Shopping Malls can be reached using Jeepneys just outside the Hotel.
Report this review
Juan C. Solo travelers Philippines, March 25, 2012
Good location with good restaurants around

central location
This location has seen better days. Old amenities, the shower is too weak and hot/cold doesnt work (only the cold one). Free wifi is advertised, but it cant even reach my room on the 4th floor. The only saving features of the hotel is the food served at the lobby cafe and the friendly and helpful staff. I hope the hotel management fixes up the hotel since it seems to hold a lot of promise and potential to be great again.
Restaurant Tip: Eating around cebu is not a problem. Whether going shopping or doing the rounds of the nightlife, there would always be a cluster of good restos around. Make sure you try the local ones (Tabuan, Chika-an, Moon cafe, etc), they have the best local flavors at really cheap prices.
Report this review
Paul G. Business travelers New Zealand, March 23, 2012
OK location

Free wifi in rooms
Reasonable, slightly worn, business hotel. Taxis always available. Short taxi ride to Mango Square and Ayala Center. Aircond is noisy. Window opens if you want a change from aircond (although you can then hear Mango Square at night). Wide city views (from higher floors). Restaurant makes a nice breakfast although aircond is really cold. Only a few people eat there but it's difficult to get the attention of the 6 waiters chatting with each other. Hotel reception staff are professional. As usual in Cebu, don't walk too far at night.
Restaurant Tip: Check out the up market Spanish restaurant across the road
Report this review
Previous page 231 - 240 of 591 reviews Next page
Diplomat Hotel Cebu CityDiplomat Hotel Cebu City - The AtriumDiplomat Hotel Cebu City - Guest RoomDiplomat Hotel Cebu City - Guest RoomDiplomat Hotel Cebu City - Guest RoomDiplomat Hotel Cebu City - Meeting RoomDiplomat Hotel Cebu City - Meeting RoomDiplomat Hotel Cebu City - Guest Room

Agoda.com is part of The Priceline Group, the world leader in online travel & related services.