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Diplomat Hotel

90 F. Ramos Street, Fuente Osmena, Cebu City, Philippines 6000

Recent customer reviews

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Very good

7.2

based on
1102 reviews

592 reviews in English

Value for Money
7.9
Location
7.8
Staff Performance
7.0
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.4
Food/Dining
6.4
All reviews (1102)
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Paul G. Business travelers New Zealand, March 23, 2012
OK location

Free wifi in rooms
7.3
Reasonable, slightly worn, business hotel. Taxis always available. Short taxi ride to Mango Square and Ayala Center. Aircond is noisy. Window opens if you want a change from aircond (although you can then hear Mango Square at night). Wide city views (from higher floors). Restaurant makes a nice breakfast although aircond is really cold. Only a few people eat there but it's difficult to get the attention of the 6 waiters chatting with each other. Hotel reception staff are professional. As usual in Cebu, don't walk too far at night.
Restaurant Tip: Check out the up market Spanish restaurant across the road
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Paul G. Business travelers New Zealand, March 22, 2012
Good location

Free wifi in room
7.3
reasonable, slightly worn, business hotel. taxis always available. short taxi ride to mango square and ayala center. aircond is noisy. window opens if you want a change from aircond (although you can then hear mango square at night). wide city views (from higher floors). restaurant makes a nice breakfast although aircond is really cold. only a few people eat there but it's difficult to get the attention of the 6 waiters chatting with each other. hotel reception staff are professional. as usual in cebu, don't walk too far at night.
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Nilbert L. Solo travelers Philippines, March 22, 2012
Good location but rooms are just okay.

Location
6.7
Staff was very accommodating and they were fast. The location of the hotel is near the center of the city. Rooms are just okay.
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Paul G. Business travelers New Zealand, March 19, 2012
Convenient location

Wifi in room
7.3
Reasonable, slightly worn, business hotel. Taxis always available. Short taxi ride to Mango Square and Ayala Center. Aircond is noisy. Window opens if you want a change from aircond (although you can then hear Mango Square at night). Wide city views (from higher floors). Restaurant makes a nice breakfast although aircond is really cold. Only a few people eat there but it's difficult to get the attention of the 6 waiters chatting with each other. Hotel reception staff are professional. As usual in Cebu, don't walk too far at night.
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Pamela E. Couples Philippines, March 18, 2012
Accessible but not well maintained

Near spa and resto
4
room is simple. bathroom is not so clean. bed linens not big enough. no complimentary drinking water. akin to backpackers hotel experience. just good enough to sleep in but not to really enjoy hotel amenities. guests are allowed to smoke in floor corridors. receptionists are nice enough and courteous. towels looked old and beaten. hotel staff generally nice.
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Jeongsu K. Groups South Korea, March 18, 2012
low price

money exchange survice
5.3
cheap
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Jimmy Y. Solo travelers Australia, March 14, 2012
extended stay here... good hotel for price paid

value for money, cleaniness, location and good front desk security
7
Had pleasurable time at this hotel. Would return to this hotel. Spent most nights partying in J eve in Mango square which is a 7 minute walk from the hotel.
Sightseeing/Attractions Tip: Compared to thailand and vietnam, dont expect to be able to do solo day tours in Cebu. They are offered at prices which are not affordable- you end up paying the fee of 2 adults +.
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Ritche E. Business travelers Philippines, March 14, 2012
Pay Cheap, Get Cheap

Friendly to smokers such as myself
6
The hotel is smoker-friendly. All rooms are supposed to be smoking rooms. Aside from being a taxi-ride from most places in the city, this is probably the only positive I have. Other notes that travellers should expect (so as to manage your expectations): (1) do not expect complimentary water bottles, (2) do not expect coffee or tea facilities, (3) expect the mini-bar to be empty, (4) expect 30 minutes and two calls to get an ash tray in your room. Considering the price I paid for a single night, I guess these are things visitors should expect.
Hotel Feature Tip: Get an in-room massage. It is "clean" and one of the best I've had in Cebu.
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Chris A. Solo travelers Australia, March 12, 2012
big rooms, reasonable price

big rooms, reasonable price
5
I stayed here for one night whilst waiting for a flight back to Manila. The rooms are large and functional although the decor is looking a bit dated. There are few restaurants near the hotel but it seems to be a bit out of the way of the main attractions. The breakfast was limited. It was ok as a transit hotel.
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Jimmy Y. Solo travelers Australia, March 11, 2012
Good time spent here

good security, clean hotel, on a street next to mango entertainment- discos etc
7.3
Had an overall pleasurable time here. Avoid paying the door openers a tip as if you do they treat you like royalty from that point onwards anticipating more funding. Hotel was quite besides the roosters singing out which can be clearly heard inside the hotel. Toilet was blocked and had to tell reception which was an embarrassing ordeal. I would return to this hotel and it is well priced. Outside street at night does look dangerous however I had no troubles walking through at 4am.
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