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Diplomat Hotel

90 F. Ramos Street, Cebu City, Cebu, Philippines 6000

Recent customer reviews

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Very good

7.2

based on 1123 reviews

607 reviews in English

Value for Money
7.9
Location
7.8
Staff Performance
7.0
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
7.4
Food/Dining
6.4
All reviews (1123)
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Neville D. Solo travelers Australia, April 1, 2012
Pleasant Hotel with friendly staff

Basic but clean. Friendly staff. Great location.
7.3
Priced as a 3 star hotel and quite good value. Rooms are comfortable and clean. The staff are friendly and effiicient. The location and security of the hotel is very good.
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David B. Couples Australia, March 28, 2012
Nice hotel and service with a smile

Centre of city, good food and service, massage in hotel and and Bella Hue massage just opposite.
9
We stayed there three times in two weeks. The rooms are clean and the bathrooms have warm water showers and new tiles on floor. The towels were worn, but adequate. When there was a leak in the bathroom, they gave us towels to cover the wet floor. The service of the staff was good. The airconditioner worked to keep the room cool.
Sightseeing/Attractions Tip: The Ayala shopping mall is only about twenty minutes away, as are several other malls, so good shopping. There is fresh fruit nearby. Taxis are always available at the hotel.
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Ignasious M. Couples Singapore, March 26, 2012
Lovely Hotel, Great Staff & Convenient Location.

Able to Check-in early. Great Staff. Room is very Clean.
7
Hotel is nice and Clean. Staff were very flexible to make my stay a good one. Would have liked things like Newspaper to the room. Added Breakfast as part of the booking.
Restaurant Tip: Nice Restaurants just outside the Hotel. Shopping Malls can be reached using Jeepneys just outside the Hotel.
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Juan C. Solo travelers Philippines, March 25, 2012
Good location with good restaurants around

central location
6.7
This location has seen better days. Old amenities, the shower is too weak and hot/cold doesnt work (only the cold one). Free wifi is advertised, but it cant even reach my room on the 4th floor. The only saving features of the hotel is the food served at the lobby cafe and the friendly and helpful staff. I hope the hotel management fixes up the hotel since it seems to hold a lot of promise and potential to be great again.
Restaurant Tip: Eating around cebu is not a problem. Whether going shopping or doing the rounds of the nightlife, there would always be a cluster of good restos around. Make sure you try the local ones (Tabuan, Chika-an, Moon cafe, etc), they have the best local flavors at really cheap prices.
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Paul G. Business travelers New Zealand, March 23, 2012
OK location

Free wifi in rooms
7.3
Reasonable, slightly worn, business hotel. Taxis always available. Short taxi ride to Mango Square and Ayala Center. Aircond is noisy. Window opens if you want a change from aircond (although you can then hear Mango Square at night). Wide city views (from higher floors). Restaurant makes a nice breakfast although aircond is really cold. Only a few people eat there but it's difficult to get the attention of the 6 waiters chatting with each other. Hotel reception staff are professional. As usual in Cebu, don't walk too far at night.
Restaurant Tip: Check out the up market Spanish restaurant across the road
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Paul G. Business travelers New Zealand, March 22, 2012
Good location

Free wifi in room
7.3
reasonable, slightly worn, business hotel. taxis always available. short taxi ride to mango square and ayala center. aircond is noisy. window opens if you want a change from aircond (although you can then hear mango square at night). wide city views (from higher floors). restaurant makes a nice breakfast although aircond is really cold. only a few people eat there but it's difficult to get the attention of the 6 waiters chatting with each other. hotel reception staff are professional. as usual in cebu, don't walk too far at night.
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Nilbert L. Solo travelers Philippines, March 22, 2012
Good location but rooms are just okay.

Location
6.7
Staff was very accommodating and they were fast. The location of the hotel is near the center of the city. Rooms are just okay.
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Paul G. Business travelers New Zealand, March 19, 2012
Convenient location

Wifi in room
7.3
Reasonable, slightly worn, business hotel. Taxis always available. Short taxi ride to Mango Square and Ayala Center. Aircond is noisy. Window opens if you want a change from aircond (although you can then hear Mango Square at night). Wide city views (from higher floors). Restaurant makes a nice breakfast although aircond is really cold. Only a few people eat there but it's difficult to get the attention of the 6 waiters chatting with each other. Hotel reception staff are professional. As usual in Cebu, don't walk too far at night.
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Pamela E. Couples Philippines, March 18, 2012
Accessible but not well maintained

Near spa and resto
4
room is simple. bathroom is not so clean. bed linens not big enough. no complimentary drinking water. akin to backpackers hotel experience. just good enough to sleep in but not to really enjoy hotel amenities. guests are allowed to smoke in floor corridors. receptionists are nice enough and courteous. towels looked old and beaten. hotel staff generally nice.
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Jeongsu K. Groups South Korea, March 18, 2012
low price

money exchange survice
5.3
cheap
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