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Very good
based on 1123 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

7 Anton L.
December 08, 2011
Central location
Very nice staff
in general the hotel was ok for the price exept for the bathrooms. the tab of the vanity as well as the tab and the shower hose and the sprinkler head was encrusted in grime and rust beyond repair. as well there was some mold on the tiles and groves. ok the hotel is not new but that dosn't excuse the condition of the bathroom fittings. and i know that this is the same in more than one room, as i have spend my time in 2 different rooms.

5.7 Mark B.
January 09, 2012
Convenient Location
i knew not a top class hotel but i booked as convenient location for what i needed to do and was just 1 night. whilst i am smoker room smelt very bad !! internet was good but needed pay for using !! bed was comfortable and shower good !! over all for a old hotel service was good !!

7 kwok L.
Hong Kong
November 30, 2011
nice room but no free wifi
clean and nice room
room is nice, but you have to pay for the wifi in hotel. professional staff.

8.3 Martin C.
November 24, 2011
Our favorite hotel in Cebu City
Location, accomodating staff members
We first stayed at the Diplomat as "walk-ins" in February 2011, after having a very unsatisfactory experience at a nearby hotel. The rooms are large, aircon and hot water are fine, my asawa likes this hotel very much. Price is excellent for what you get, restaurant menu is predictable but consistent. No minibar, but a working ref. Robinsons is a safe 5 minute walk. We prefer the Deluxe rooms on the 4th floor, same price as the Superior Twin, just ask the front desk to swap at check in, no problem.

8 Gemma N.
November 17, 2011
Perfectly located hotel for my needs
I enjoyed my stay at Diplomat hotel. It was clean and the staff were friendly. Plus, the location is right at the hub of cebu.

2 Dongsu S.
South Korea
November 08, 2011
sooo bad
safety box and slipper for free
i already visited many hotels and accommodations in cebu city.there are 3 kinds of them are luxurious facilities and nice service and another one is budget hotel but nice service. the last one is both are so bad. i think this hotel is the last one. i heard its owned by a chinese. you can look at the mandarin in the hotel. he seemed not to take care of this. from the enterance you can feel something's wrong..there were many unusual couples, old western men , so i didnt feel comfortable so much, this seemed the place for them... in the room, the tap was too old to take shower, you can smell metal from the water....well anyway i dont recommend it..and dont take taxi in front of the hotel. they may fool you, there are many taxi on the road during day time..^^

7.7 Allan F.
October 27, 2011
Big clean room with excellent accommodating staff
Great location
The Diplomat is well located for a first time visitor to Cebu. Located within easy walking distance of Robinson's and the Mango nightlife area. My room was spacious and I was impressed with the friendly and helpful staff who were always available to attend my needs.It is also close to a gymnasium for the fitness fanatics. Would stay here again

7.7 Yong P.
October 12, 2011
Good service
Decent room for the price.
The hotel staffs are friendly and approachable. The room is good for the money paid.

5.7 Octavius G.
October 09, 2011
good location many good things to eat
nice lobby with cafe lounge,has basic computer for guests use,travel agency very near, massage that is great.
the hotel did'nt know the places that they supposed to advice where should a tourist go. like, we found out that there was this great affordable resto named casa verde that is just 1 block to the hotel it is at tian tee road. and, the lighthouse resto was just 7 blocks away via taxi. they should know this kind of things. and i hope they put a very good menu on the cafe lounge to attract more hotel guest to stay at there hotel. as the place is a good place.

5.7 martin P.
October 09, 2011
good location
very near to malls, room rates are good,
the hotel was relatively ok, but internet was poor, the beds and pillows were very hard. the staff was friendly and helpful.