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Very good 7.2
Based on 1129 reviews

Recent customer comments

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Very good



based on 1129 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.2
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Staff Performance 7.0
  • Value for Money 7.9
  • Food/Dining 6.4

8.3 Martin C.
Australia
November 24, 2011
Our favorite hotel in Cebu City
Location, accomodating staff members
We first stayed at the Diplomat as "walk-ins" in February 2011, after having a very unsatisfactory experience at a nearby hotel. The rooms are large, aircon and hot water are fine, my asawa likes this hotel very much. Price is excellent for what you get, restaurant menu is predictable but consistent. No minibar, but a working ref. Robinsons is a safe 5 minute walk. We prefer the Deluxe rooms on the 4th floor, same price as the Superior Twin, just ask the front desk to swap at check in, no problem.

7.3 jason D.
United States
November 21, 2011
nice budget hotel
cheap price
my room had a frozen air conditioner the first night. so i moved to another room. i was bothered by having to go to the front desk for water and internet cards all the time. otherwise the place was ok. oh the shower had mildew on the grout also. it wasnt the cleanest hotel. i transferred to the crown regency towers and was very happy there.

8 Gemma N.
Philippines
November 17, 2011
Perfectly located hotel for my needs
Accessibility
I enjoyed my stay at Diplomat hotel. It was clean and the staff were friendly. Plus, the location is right at the hub of cebu.

2 Dongsu S.
South Korea
November 08, 2011
sooo bad
safety box and slipper for free
i already visited many hotels and accommodations in cebu city.there are 3 kinds hotels..one of them are luxurious facilities and nice service and another one is budget hotel but nice service. the last one is both are so bad. i think this hotel is the last one. i heard its owned by a chinese. you can look at the mandarin in the hotel. he seemed not to take care of this. from the enterance you can feel something's wrong..there were many unusual couples, old western men , so i didnt feel comfortable so much, this seemed the place for them... in the room, the tap was too old to take shower, you can smell metal from the water....well anyway i dont recommend it..and dont take taxi in front of the hotel. they may fool you, there are many taxi on the road during day time..^^

7.7 Allan F.
Australia
October 27, 2011
Big clean room with excellent accommodating staff
Great location
The Diplomat is well located for a first time visitor to Cebu. Located within easy walking distance of Robinson's and the Mango nightlife area. My room was spacious and I was impressed with the friendly and helpful staff who were always available to attend my needs.It is also close to a gymnasium for the fitness fanatics. Would stay here again

10 Doug M.
United States
October 13, 2011
Great hotel!
Nice staff, safe area, ok facilities, definitely a good selection for a "3" star hotel in Cebu.
WE liked it and would go back again. Additionally, we recommend it to everyone on a tight budget.

7.7 Yong P.
Singapore
October 12, 2011
Good service
Decent room for the price.
The hotel staffs are friendly and approachable. The room is good for the money paid.

7.3 Dorina L.
Germany
October 12, 2011
Good qualitiy for a good price
Convenient location and friendly staff
At this hotel you exactly get what you expect for the price. The location is good, the rooms are clean and the staff is always friendly. It's not too far from Ayala Center (big shopping mall with great restaurants!) - the cap to get there costs around 160PHP. For us Cebu was just a place to travel to Bohol and Boracay and we really enjoyed our stay at Diplomat Hotel.

5.7 martin P.
Canada
October 09, 2011
good location
very near to malls, room rates are good,
the hotel was relatively ok, but internet was poor, the beds and pillows were very hard. the staff was friendly and helpful.

5.7 Octavius G.
Taiwan
October 09, 2011
good location many good things to eat
nice lobby with cafe lounge,has basic computer for guests use,travel agency very near, massage that is great.
the hotel did'nt know the places that they supposed to advice where should a tourist go. like, we found out that there was this great affordable resto named casa verde that is just 1 block to the hotel it is at tian tee road. and, the lighthouse resto was just 7 blocks away via taxi. they should know this kind of things. and i hope they put a very good menu on the cafe lounge to attract more hotel guest to stay at there hotel. as the place is a good place.