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Very good 7.2
Based on 1129 reviews

Recent customer comments

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Very good



based on 1129 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.2
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Service 7.0
  • Value for Money 7.9
  • Food/Dining 6.4

7 Raja D.
India
May 31, 2011
Second time Stay on Diplomat Hotel
Clean , spacious rooms
This is my second Visit to Cebu , way back from Bahol. I stayed in this Hotel more than 2 Year Back. I paid around 1350 Peso for a night stay . Room was clean and Big .Nothing much to complain on room and cleaniness. Location wise also OK , around 10 min walk from Robinson Circle. oNly thing to complain about was , Hotel Diplomat charges 60 Peso per hour for Wi Fi access , didn't make me happy. Today Free Wi Fi is consider to be a basic ammenities provided in Budget Hotels.Found an Internet cafe just few min walking from the Hotel , charging 15 Peso an hour for Internet access , speed was excellent. Mango Square with lots of Bars and Disco is around 10+ min wlaking distance from Hotel. Not recomended to Travellers looking for Free WiFi.

5.7 michel P.
Canada
May 29, 2011
poor location
smiling and polite except reception desk
lamp not work, toilet not work cleaning personal talk loud early in morning so one cannot sleep because they talk too loud in corridor forgetting an hotel is a place to sleep restaurant no smile either and food not good many travel agencies near by....it is useful willing to keep luggage for few days very useful

9 Daisy O.
Philippines
May 24, 2011
Good Hotel
Accessible to Robinsons Mall
It was a nice a hotel. We will consider to saty again.

2.3 LEE K.
Singapore
May 20, 2011
not that good service
nothhing special
regarding this hotel , i like to said something the bed is not very clean, we have rashes on the hand, leg, body. the bedsheet is not that clean. we change hotel on the 2nd day, we inform the reception no action is taken. we waste our money to change hotel. please look into this matters. very disapointed.

9 witoon R.
Thailand
May 18, 2011
good hotel
very clean hotel
i like at all in hotel. start from good location ,good in receptionist ,security ,bag deposit,clean room with accomadation,good view when looking on 7th floor, reasonable price. when i back to cebu i will choose this hotel

7 David M.
Switzerland
May 02, 2011
Cheap Hotel but ok
none
The location is central and the rooms are ok.

6.7 Paul M.
Ireland
May 02, 2011
Drab hotel, but decent value
Good location, good value
The hotel is very much in the need of a make-over, but that aside, it's clean and decent. It's in a good location and is good value for money. Just a little drab!

7.7 Beat S.
Switzerland
May 02, 2011
Amazing price for good quality
We were positively surprised
For the price offered the hotel was excellent. The room was clean and offered the required amenities. Next to the fridge there was even a safety box provided. Of course you can not expect a five star hotel for this price. The location of the hotel is excellent. It takes only a few minutes to the center and as well to various shopping markets. The staff was friendly and helpful.

6.7 James L.
United States
April 29, 2011
Great location
Easy access to town
This is a great hotel if you like to be near the action near Mango Square. It is only a 5 minute walk. There are not many food options immediately outside the hotel unless you go up to Robinson Mall which is also 5 minutes.

6.3 Jaideep K.
United Kingdom
April 26, 2011
One to avoid
Nice lobby, decent restaurant, friendly security
the room was worn, but relatively clean. the shower head and fixtures were extremely tarnished. there was also a gap all around the air conditioner that let light (and perhaps bugs) in. there was also a rooster outside crowing all day and night. the staff apologized when i told them about the night i'd had and offered to spray the room with insecticide, but i was checking out to head back to manila.