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Very good 7.2
Based on 1132 reviews

Recent customer comments

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Very good



based on 1132 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.1
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Service 7.0
  • Value for Money 7.9
  • Food/Dining 6.4

Jian L.
December 04, 2010
the only good is the price
nothing much
bed, pillows, bedsheet, blanket, tower
location is OK, staff is OK. the worst thing is the bed, i felt the chemical left after washing. when you touch the bed sheet, you skin instantly feel the powdery dry uncomfortable feeling. And the pillow is about 3 inches thick, if your head rest on it, it become 1 inch?! try to stack two under your head... just uncomfortable, thats all. Shower is the best in the room.

MING C.
Singapore
November 27, 2010
Service with a smile
Friendly staffs, worth for money
toilet cleanliness
This is my first time in Cebu and stayed in Diplomat Hotel was not a bad idea at all. The hotel staffs are generally friendly and helpful. The room was clean, except the first room i got was smells of cigarette but i was told it was a non-smoking room. As i couldn't get my room changed, so i swapped with my friend. One thing to note is the morning noise from guests and cleaner along the corridor. It will be good if the hotel staffs can be more mindful with that as am sure there are guest who are still sleeping at 6.30am.

Gregorio V.
Philippines
November 23, 2010
No frills but earnest hotel
price, quiet
lack of eating places, at night seems not accessible to activity
Dilpomat is best for business travellers who don't have anything planned except to rest. Hotel has tried to keep up with the times but still has to catch up a little bit more.

Eduardo A.
Philippines
November 19, 2010
Clean hotel at reasonable price.
With reasonable rate for this class of hotel.
Towels should be thicker.
The room is big enough and clean. Fast room service. The toilet bowl at the room assigned to me does not flush easily.

Ari A.
Finland
November 10, 2010
Great location for reasonable price
Location (near Mango Square), nice rooms, friendly staff
Only twin beds in all rooms, no free internet
We had a nice stay in this hotel for 2 nights. The restaurant in downstairs offers good food. Robinson's shopping center and Mango Square in very near.

jessica M.
Philippines
October 29, 2010
not really smilling people in desk
i like the place its worth it for money but need people to smile always
room was ok, close to nightlife, armed security is efficent and alert,

Rimba G.
United States
October 26, 2010
Great hotel for the prcie
Cleanliness and centrally located.
Checked in was easy, front desk reps were helpful, the bed was ok and the room had safety deposit box.

Adrian B.
Poland
October 20, 2010
Very good experience
Spacious rooms, clean, good service
My first night in Cebu I spent in a hotel that was "Our Pick" in Lonely Planet.. disaster. Diplomat is great value for money. The rooms are very spacious and clean they pretty much look like on the advertised pictures. Location is a plus too.

V D.
United States
October 16, 2010
Good Value, Clean Room
Great Location, Reasonable Rate, Clean Room, Good Staff
Internet Cost Almost 500% Above Nearest Internet Cafe!
Make the internet service free or low priced! It takes away from the overall enjoyment of the hotel stay.

GINA L.
Philippines
September 28, 2010
very accessible
value for money
value for money...very accessible to the city &business areas....