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Very good 7.2
Based on 1132 reviews

Recent customer comments

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Very good



based on 1132 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.1
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Service 7.0
  • Value for Money 7.9
  • Food/Dining 6.4

Elaine C.
Philippines
September 26, 2010
Accommodation
Close to everything
Rooms smells of tobacco smoke
Hotel offers very good value for money. Its close to restaturants, malls and sights to see in the city. But the reception staff are not very welcoming, they barely smile but the room boys are very accommodating and carried our bags. Overall, we had a good stay. I would recommend this hotel to friends.

JISUK M.
South Korea
September 24, 2010
milkqu
good location
location is good, very near to Shopping Center but taxi drivers in front of the hotel took long way;

Edgar M.
Germany
September 23, 2010
Stay again
Quiet, clean, friendly staff
non
it was my 3th stay in this Hotel. The Staff are allways friendly and helpfull. The Room was big and very clean. Near to Robinson Mall for shopping, also for sightseeing. This time the Hotel was quiet, the sorounding is safe. I enjoy my stay there and will come back again.

CLIFF L.
Philippines
September 17, 2010
my diplomat
the staff are so friendly
my shower is busted
this is my 4th or 5th times with diplomat, my family always choose this hotel bec. or the price and the staff, ill always feel at home with them, you can talk to everybody including the taxi driver outside. i feel so safe here, thats the most important for me and my family. thank you and keep up the good work.

Jan J.
Netherlands
September 16, 2010
Diplomat Hotel
Nice room
No hot water for shower
Nice and good hotel downtown Cebu. I stay about every month some days in Cebu. This was for me the first time in this hotel and I will sure come back here. It's a quite long distance from the airport in Cebu and especially in the rush hour it will be at least one hour to go there.

KEVIN H.
United Kingdom
September 14, 2010
hotel
Very good hotel
Although there was no kettle in the room it was very good value for money. The staff could not have been more helpfull. The rooms were cleaned every day and clean towels. It is in a very good location with only a few minutes walk to the mall or the nightlife and there is a taxi stand outside and they are also very helpfull and charge very reasonable rates. I cannot find any fault with this Hotel

Gregorio V.
Philippines
September 13, 2010
Functional Business Hotel
value, size of room, business and special events facilities
Diplomat Hotel obviously has been around for a long time. There are attempts to re-model it which has been partially successful. Still, it needs a bit of work. The value for money is really high. The Robinson's Dept Store and Supermarket is near by. However, at night, the distance between gets a bit dark. Still, I would go back to this hotel.

william M.
Australia
September 04, 2010
Diplomat Hotel
staff friendly and helpful, close to city center, quiet, no outside hotel problems like vendore etc
not too many weaknesses, language may present a problem if you can not speak tagalog, but not serious problem
i/we have stayed at the Diplomat many times now, we have had no real problems, we will continue to stay here, we find it good value, we like the closeness to cebu city, and we like the friendly staff

Barry C.
Canada
September 02, 2010
Nice Place
Wonderful staff, five minute walk to uptown, close to nightlife, clean, well kept . Great place for the money
Not many cons. Breakfast not included but several breakfast places close.
I would go back here in a heartbeat. It is clean, good beds and linen, clean washrooms. For an inexpensive place it was the best of several that I have stayed in in Cebu. Staff are very helpful and pleasant. If you dont need a pool and a workout room, this is an excellent buy.

MARY R.
Philippines
September 02, 2010
diplomat hotel
early check-in, quite affordable
it was nice because when we arrived at 11am after our partial tour, we checked in around 11.20am... and that's great since its really hot outside that time.