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Diplomat Hotel

90 F. Ramos Street, Cebu City, Cebu, Philippines 6000

Recent customer reviews

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Very good


based on 1117 reviews

602 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1117)
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Dennis C. Couples Philippines, April 15, 2010

hate to write 50 words for earning 500 rewards point. wasting time. just send your rewards point after i booked and stayed in the hotel.
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Tan Y. Couples Singapore, April 12, 2010
City Centre Hotel

Good location, walking distance to Robinsons Dept Store and Mango Square.
The hotel is situated in the city centre with less than 10 minutes walk to Robinsons Dept Store & Supermarket and Mango Square is also around the corner. Other shopping centres SM Mall and Ayala Shopping Mall is 3km away. The room are not very clean, fridge was leaking complaint to the front desk nothing being done. Black marks were found in the towels. I like the digital safe in the room.
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Donald B. Solo travelers Australia, April 10, 2010
great value.

Good security, clinically clean public areas, new furniture, food OK.
Excellent value for money. A Well presented hotel with good security , professional staff. Rooms very clean neat tidy and functional, even toothbrush and toothpaste supplied. The cafe was basic and well-priced. Close to Robinsons Mall and many amenities and restaurants.
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Tan Y. Couples Singapore, April 7, 2010
Good location

The location is good in the city centre.
The hotel location is good as it is in the city centre, Robinson Department Store and Supermarket and Mango Square is 10 minutes walk. The front counter staffs are friendly but the room and towels provided are not clean, aircon window, unit very noisy. One good point about the hotel is that it provide a safe in the room.
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Wu Y. Solo travelers United Kingdom, April 6, 2010
Good location & cheap price but poor room

Good location & cheap price
The location was great if you like to hang around Cebu City - lots of restaurants and shops around and free WiFi in the Robinson Mall. The housekeeper staff seemed that they did not care about the cleanliness of the room and the malfuntion of the facilities & equipment there. Ants were always found in the bathroom and the whole room was full of stains and bad smell. The tape in the bathroom was constantly dripping for 2 full days from the 1st minute I arrived til the moment I departed. The best thing about the hotel was its pricing strategy I guess.
Hotel Feature Tip: Don't use the 'charged' WiFi in the hotel, just walk for a few minutes to the Robinson Mall where free WiFi is available.
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Yeung C. Solo travelers Hong Kong, April 5, 2010
good for tight budget

The hotel is near the pier, about 10 minutes drive from the hotel to the pier 1. The rent is very cheap, situable for tight budget visitor. But the condition is bad, the window of the room is broken.
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Hiido S. Solo travelers Estonia, April 3, 2010
Good for first stop

Good location, few hundred meters from shopping and supermarket, 1 km from nightlife center.
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Celia T. Groups Philippines, March 28, 2010
Dirty Hotel

None other than I was able to upgrade to a less grungy room
I will never stay at this hotel again. Not worth the money saved. Web site is completely fraudulent regarding the look of the room.
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Naumann B. Solo travelers Switzerland, March 26, 2010
Good value with moderately friendly desk staff

Good location, quiet
The hotel is in a quiet corner in Ramos Street. The rooms are well equipped with a small fridge and a safety box as a bonus. However, an international plug to recharge shaver or batteries is missing and in that regard the staff at the reception desk is less than helpful and also not very respectful if you show up with a backpack. (Otherwise the staff is very friendly - as usually everywhere in the Philippines.) The restaurant has an acceptable choice with moderate prices. In Ramos Street and in the nearby Osmena Boulevard you have good jeepney connections to everything in town.
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Ian M. Solo travelers Australia, March 26, 2010
Sabu's Cebu?

Bland Business
Definitely a business hotel as frigid as the air con No place for a Romantic!
Restaurant Tip: A terrific little Thai a few metres to the right on exiting hotel. And a top little Korean right opposite hotel. Both inexpensive and quality. The
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