Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Diplomat Hotel

90 F. Ramos Street, Cebu City, Cebu, Philippines 6000

Recent customer reviews

Filter by traveler type


Very good


based on 1126 reviews

610 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1126)
Sort by:
Aileen S. Groups United States of America, August 23, 2014

Cheap can't complain
Easy access to Robinson mall
Report this review
Yap Y. Groups Singapore, August 22, 2014
Diplomat Hotel. VFM

Reception, Friendliness of staff,Walking distance to food outlets
Iam a regular at Diplomat, staying there at least 3 times a year. As i have said,the above are the reasons that draw me back to stay at Diplomat. Of course one cannot expect 5 star treatment for the price one pays. It's value for money. The manageress Ms May and her receptionists are so warm and friendly that makes you feel at home
Report this review
Aileen S. Families with young children United States of America, August 20, 2014
Your money is worth paying for. Overall is not ba

Easy to access, nearby the robinson mall and not pricey.
My stay here in diplomat was okay. ...price is affordable. Some staff are friendly but some are okay........ Rooms are not bad except for hot water not hot enough to take shower......."......."...............i have stayed here multiple times and it was good...........................i did not try to order any of there food menus
Report this review
Aileen S. Solo travelers United States of America, August 20, 2014
My friend took me here and i did like it.

Friendly staff. Easy access to get a taxi cab.
Overall was okay...Will stay again someday
Report this review
Jill C. Families with young children Philippines, August 3, 2014
Average stay

respectful staff, average cleanliness, safe
My stay was ok but i expected a bit more for the value of my money. The room we stayed in smell like somebody had smoked inside the room. We understand that there might be guests that smoke but i tried to spray perfume to cover the smell but it didn't work. The bathroom was not that clean too. But overall, my stay was pretty decent. i didn't stay in the room too long anyway so, i guess it would be an average stay hotel that is safe for women travelers who are not too picky. :)
Report this review
Mark C. Couples Australia, July 29, 2014
friendly staff, clean room

relaxing and comfortable bed and clean room
nice,friendly staff and comfortable bed
Report this review
Nenita K. Families with older children Philippines, July 29, 2014
Diplomat Hotel August 2014

location value for money staff very friendly
pleasant and friendly staff
Report this review
Billy C. Couples United States of America, July 10, 2014

Report this review
Philippe K. Solo travelers France, June 29, 2014
good for a couple of days

room size , personal is friendly and efficient, prize is correct
Rooms are good sized and all included (fridge , safe, tv, aircon) but bathroom needs serious renovations, (towels are thin as cigarette paper,shower is rusty and not that clean ,etc..). Anyway good hotel to stay for a couple of days as the cost is correct.
Report this review
Mark C. Couples Australia, June 21, 2014
good food,good location and attentive staff

food ,quiet and friendly
it was nice and quiet,the food was great and the staff vary friendly and attentive...will be staying there again.
Report this review
Previous page 71 - 80 of 610 reviews Next page
Diplomat Hotel CebuDiplomat Hotel Cebu - The AtriumDiplomat Hotel Cebu - Guest RoomDiplomat Hotel Cebu - Guest RoomDiplomat Hotel Cebu - Guest RoomDiplomat Hotel Cebu - Meeting RoomDiplomat Hotel Cebu - Meeting RoomDiplomat Hotel Cebu - Guest Room

Agoda is part of The Priceline Group, the world leader in online travel & related services.