Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Diplomat Hotel

90 F. Ramos Street, Fuente Osmena, Cebu City, Philippines 6000

Recent customer reviews

Filter by Traveler Type


Very good


based on
35 reviews

592 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
Families with older children (35)
Sort by:
Crody E. Families with older children Canada, February 5, 2016
good stay

close to establishments and clinics.
Report this review
Kevin G. Families with older children Australia, December 12, 2015
stay at basic

okay about 745am to 8am to 9am there was renovation going on upstairs this noise stopped every day at 9am i suggested to reception staff they they start construction a little bit later so customers could get a sleep no reply just dumb looks from staff. stayed for 8 days due to relative in local hospital showers were hot only once after 10am. staff forgot to clean room on one occasion & had to wear thongs on shower floor to avoid getting tinea. i have stayed at this hotel several times over a period of 7 years & standards appears to be lowering a little more each time possibly up to a 2 & a half star standard
Report this review
Armel V. Families with older children Philippines, August 30, 2015
Good location, friendly staffs and clean environm

Good location , friendly staffs and clean environment
Satisfied. Good rest
Report this review
Shenalyn W. Families with older children Philippines, June 3, 2015

hotel is nice and clean
it was alright.. my only problem was i booked and paid extra bed but they did not bother to put it on the first nite.. i paid 6$ a night for extra bed that dont show up till we ask the 2nd day... they even dont nother to give a refund... i guess if you dont ask you dont get what you pay for.. just saying!
Report this review
Nenita K. Families with older children Philippines, July 29, 2014
Diplomat Hotel August 2014

location value for money staff very friendly
pleasant and friendly staff
Report this review
Annah R. Families with older children Philippines, February 23, 2014
Old business hotel but clean and near the schools

Very conveniently located , near Cebu Institute of medicine and not so far from malls or shopping area. Front desk staff are friendly but not the housekeeping people
Our stay was okay except for the beddings which are quite old and looks dirty white. Requested the housekeeping staff to change the linen but they seem unhappy with the request
Report this review
Aileen S. Families with older children United States of America, June 10, 2013
Clean room and spacious . Attentive staff

Safe, spacious, and clean
I had great time staying at diplomat hotel
Report this review
Karla A. Families with older children Philippines, June 9, 2013
Accessible and affordable

Easily accessible. Affordable rates. Great breakfast.
Report this review
Ijin D. Families with older children Philippines, April 1, 2013
Affordable and convenient

Affordable, Convenient (near shopping areas and public transport), Relatively clean and comfortable
Report this review
Edgardo A. Families with older children Philippines, March 6, 2013
Good location and great hotel

Clean room, nice staff, good price
Report this review
1 - 10 of 1102 reviews Next page
Diplomat Hotel Cebu CityDiplomat Hotel Cebu City - The AtriumDiplomat Hotel Cebu City - Guest RoomDiplomat Hotel Cebu City - Guest RoomDiplomat Hotel Cebu City - Guest RoomDiplomat Hotel Cebu City - Meeting RoomDiplomat Hotel Cebu City - Meeting RoomDiplomat Hotel Cebu City - Guest Room

Agoda.com is part of The Priceline Group, the world leader in online travel & related services.