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Discovery Kartika Plaza Hotel

Jl. Kartika Plaza, Po Box 1012, Kuta, Bali, Indonesia

Recent customer reviews

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Excellent

8.4

based on 1003 reviews

728 reviews in English

Value for Money
7.8
Location
9.0
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.4
Food/Dining
8.4
All reviews (1003)
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Sung L. Families with young children Indonesia, December 17, 2012
great location and good view

clean
8.3
overall, it's a good place to spend vacation with family
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Walter R. Families with older children Brazil, December 17, 2012
Discovery Kartika Plaza Hotel, Bali, Indonesia

Service, point, facilities
9.3
Beautiful hotel,r, great service and location.
Restaurant Tip: Very good food in all hotel rerstaurants.
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Sanjay D. Business travelers India, December 14, 2012
Excellent hotel with lovely natural envirnment

Nature around and cleanliness
9.7
Stay has been brief but enjoyed Balian hospitality.
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Henry R. Groups Indonesia, December 12, 2012
Good stay in Kartika

Location, Beach, Shopping
8
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Grant M. Families with older children Canada, December 11, 2012
A trusted favourite, always great!

Lots of dining options, great beach access, lovely pools
9.7
We have stayed at Kartika before, and continue to love this hotel. Fantastic buffet breakfast, great staff, comfy accommodation, and right in the heart of Kuta.
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Raghavendra A. Couples India, December 9, 2012
Lovely time spent

Service is very good, proximity to atms and food joints.
9
We loved the experience overall. Location is great. Service is good. Rooms are clean and big enough for a couple. But bath rooms are small. No draining of water facility on the floor other than at the shower. Water keeps getting accumulated on the floor at the wash basin and the around the loo. Ocean facing rooms do not mean rooms that have a balcony that lets you onto the beach. Almost all the rooms are diagonally placed on 2 vertical lines, and all the balconies give a view of the ocean quite far away. Slightly disappointed with that.
Sightseeing/Attractions Tip: Trips through the hotel are on the costlier side. Choose any trip through one of the brochures at the airport. Usually all of them have pick and drop facilities. The tourist information desk at Besekhi temple is extremely bad. For getting a guide, one need not pay more than $5-$10 but the desk pushes for paying more and manipulates the data entered into their book.
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Maureen T. Groups Singapore, December 2, 2012
Good Pool and Breakfast but lack of service

Like the Pool facilities and the Breakfast
3.3
The hotel room is outdated and the decor is like ten years old. The service is average, you have to keep asking to get what you want. Will consider another hotel with the price paid.
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Natasha H. Couples Australia, November 28, 2012
Fantastic Hotel!

Amazing Pool & Swim up Bar, Great Customer Service & Everyone was so friendly
9
What a great hotel, staff are super friendly and each day we came back to our room our towels were folded up as little animals!! Such a great touch!
Shopping Tip: It's great that there is a shopping centre right next door!
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Meagan B. Couples United States of America, November 26, 2012
Beautiful, but terrible customer service

Great location in South Kuta
4.7
The hotel is really beautiful, but the hotel staff is extremely un-helpful. The worst customer service I have experienced in a "5-star" hotel. The grounds are quite beautiful, and the pool nice, but don't be fooled - there is no beach at this hotel. You have to walk down the beachfront stone sidewalk a good 1/2 mile to get actual sand beaches that are good for surfing (very strong current). Forget about an ocean view while lounging around the pool because there is a stone wall that separates the hotel property from the water. There are also locals hawking services on property that will hound you if you are close to the edge of the property. I would not pay the price for this hotel again. Not worth it!
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Mario C. Business travelers Indonesia, November 21, 2012
Strategic Location, but bad hotel service

Strategic Location
4
We were made to wait 3.5 hours after checking in to get into the hotel bedroom. Upon constant verification, the receptionist were unable to provide us with the time estimation when we would be able to get into our room. Very Slow and poor service.
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