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Excellent 8.4
Based on 1015 reviews

Recent customer comments

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Excellent



based on 1015 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 9.0
  • Location 9.0
  • Room Comfort/Standard 8.4
  • Staff Performance 8.4
  • Value for Money 7.8
  • Food/Dining 8.4

9.2 Heather H.
Australia
March 08, 2016
Fantastic
We stayed in Villa 2 where we had our own private pool. The staff were great, the rooms were clean and the food was good, what else would you want. We rate a ten out of ten, big thumbs up!

10 linda W.
Australia
March 02, 2016
sister getaway
the service, the pool, the food
loved it. wish we had stayed longer. the italian restaurant was awesome, food was fantastic. the pool is beautiful. cant find fault with this hotel and will definately be coming back to stay longer next time.

9.2 Debra L.
Australia
March 01, 2016
Good, but you do pay for it!
Booked in for three nights. Two king rooms. On arrival we were immediately asked about an upgrade. Upgrades are good, but when they amount of $150 AUD per night, I think not. We had a seaview room, which had a small balcony. Not sure if the extra for that was worth it also. It was sooo hot, time on the balcony was limited. The breakfast included was wonderful, made especially so by staff, and the piano player. Reception on arrival were friendly and efficient. The grounds were being worked on, and therefore some areas were rough. The spa and gym looked wonderful, though I did not utilise them. The rooms are basic, and I have found better locally with larger rooms with pool views, across the road, so no seaview. The pool was warm, which didn't make it terribly inviting - it didn't cool you off. While we enjoyed our stay here, we probably would not return as mentioned we have stayed in places at a very lower cost, just across the road. Yes, the grounds are not as big, who cares, there is no gym - didn't use it anyway, and the breakfast is not as vast - but how much can you eat? Pool across the road is cool. As I said, great staff, but the cost is not justified by the rooms

9 karina M.
Indonesia
February 20, 2016
great hotel everything perfect
good location good management n perfect staff
We love this hotel make us very comfortable we ll back again

10 Celia W.
Australia
February 12, 2016
Very Good
Very Good

10 Reyouf A.
Saudi Arabia
February 11, 2016
fantastic
no negative at all

8.4 MARDIN S.
Indonesia
February 09, 2016
Nice hotel with many facilities
We love the kids club. Staffs ok.

8 Ceu B.
Timor-Leste
January 29, 2016
Good location
Happy with the hotel

9.3 Okyanti O.
Indonesia
January 26, 2016
Perfect Location and Nice Hotel
Swimming pool amazingggggg
Swimming pool area is the best part of this hotel easy access to the beach next door is discovery mall, close to the shops and plenty of restaurants nearby. Room is clean and comfortable, my room views is a swimming pool and the sea which its Perfect. Staff was amazingly friendly make you feels so welcome. Definitely will be back. Highly recommended. Love it!!

9.7 Jeanette W.
Australia
January 12, 2016
Wonderful stay!
Location, Surroundings & Theme nights.
Celebrated my 60th birthday at this hotel and was treated exceptional. Was given a lovely room on the 4th floor overlooking the pool and the beach. On my actual birthday, the staff presented me with a delicious chocolate birthday cake at dinner and sang happy birthday to me. This made it a truly special night to remember. Other features I loved about staying at this hotel was the close proximity to the shopping centre, restaurants and bars. I would definitely recommend this hotel if you were staying in Bali.