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Discovery Suites Hotel

25 ADB Avenue Ortigas Center, Pasig, Manila, Philippines 1600 (Show on map)

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"Value for money, Customer Service and Rooms!..."

  • Patricia, Philippines
  • June 7, 2015
  • Area: Pasig
  • Rooms : 220
  • Free Wi-Fi

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Room Types
Max
Rates
Serendipity Junior Suite Deluxe (Renovated Suite)
Serendipity Junior Suite Deluxe
Serendipity Junior Suite Deluxe - Promotion
Serendipity Junior Suite Premier - Promotion
Serendipity Junior Suite Premier
Serendipity Junior Suite Premier (Renovated)
Serendipity One Bedroom Suite (Renovated Suite)
Serendipity One Bedroom Suite
Serendipity One Bedroom Suite - Promotion
Serendipity Two- Bedroom Suite
Serendipity Two- Bedroom Suite (Renovated)
Serendipity Three-Bedroom Suite
Serendipity Three-Bedroom Suite

 

When would you like to stay at this hotel?

Features of Discovery Suites Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

babysitting

bar

business center

car hire

car park

coffee shop

concierge

currency exchange

elevator

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

restaurant

room service

safety deposit boxes

smoking area

tours

 
Sports and Recreation

fitness center

hot tub

indoor pool

kids club

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 

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This 4-star hotel offers 221 comfortable rooms in a prime spot in Manila. The standards at this hotel are impeccable, and the property is child-friendly, so it would make a great place to stay for a family. Discovery Suites Hotel has its own swimming pool, and room service is available 24 hours a day. Services offered include airport transfers, a business center, a nursery, dry cleaning, and laundry services. There is a business center, cocktail lounge, and restaurant serving a variety of local and international dishes. This hotel is one of the most popular in Manila and continues to be a great choice of accommodation in this magical city. This hotel is easy to book - just enter your travel dates on our secure online booking form. This 4-star hotel offers 221 comfortable rooms in a prime spot in Manila. The standards at this ... see more
Kindly be advised that the hotel does not allow private parties to be held inside the guest rooms. Guests may call the hotel directly to inquire about use of function rooms.

Children from 2-11 years old stay for free inside the room using existing bedding however, please note that breakfast will not be included.



Airport Transfer Fee
2900 PHP

Breakfast Charge (when not included in room rate)
865 PHP

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1 km

Distance to Airport
14 km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
15

Number of Restaurants
2

Number of Rooms
220

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Built
2000


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.1

from 523 reviews

Value for Money
7.8
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (523)
Sort by:
Simon B. Business travelers Australia, June 21, 2015
the worst hotel in manila

the staff
3.3
the room smelt like a toilet, the staff were incompetent and the food was horrible! we will never stay at this hotel ever again!
Patricia F. Business travelers Philippines, June 7, 2015
The best hotel in Pasig/Ortigas Area

Value for money, Customer Service and Rooms!
10
Grace F. Families with young children Philippines, June 7, 2015
Almost perfect

Location & staff
7
Everything is good except for the airconditioning that ruined our stay. They had to fix the ac every now & then, plus the tv too. They make up for it by extending our check out time & giving us a free bottle of red wine. Staff was great, buffet breakfast was ok.
Catherine P. Groups Philippines, May 31, 2015
Beware

location. Proximity to shopping malls and public transport.
5.3
They had us wait for almost 2 hours for the other people to check out which is so inconsiderate. They are a service hospitality institution. Check out is 12nn and check in is 3pm. That's a 3-hour window. I don't understand how they can allow guests to extend for that long when they know other people already paid for reservations. We finished check in by 3:08pm. They first told us housekeeping was already working on our room and it would only take 30 mins. It did not. We got into our room past 430pm and only after I made several follow ups and demanded an explanation as to why we still couldn't access our room. In short, they lied about housekeeping already working on our room. My group and I had plans to watch a movie and we had to forego our plans because of the delay in check in. When we got inside the room, it looks rushed-cleaned. The water wasn't even dry in the sink. All in all, the bad start affected the staycation my group and I had enthusiastically looked forward to for weeks. For a place to claim 4 stars, they should have been able to effectively manage their bookings and not have given extension to outgoing customers at the expense of new guests. There's just no excuse. This isn't just an unfortunate incident, i'm sure. It's an approach they have and that's why I won't go back to stay here.
Christopher B. Couples United Kingdom, May 20, 2015
Discovery Suites Probably the Best Hotel in Manila

The Quality of the Room for the Money, the Welcome home I get in my Suite Every Time I return and the Staff.
9.7
This Was about my Fifth or Sixth Stay at This Hotel and I Highly Recommend it. The 1 Bedroom Suite is Excellent Value for Money. The Staff are generally Very Good and the Service on the whole Excellent. I am Not Saying it is perfect, there can be a noise issue at night with the building sights around the Hotel running 24 Hrs and as with this Trip sometimes you Loose Use of the Pool for a few days for Cleaning. It's Location for is Excellent being in 3 minutes walking distance of the Mega Mall.
Grazielle I. Families with young children Philippines, April 5, 2015
Perfect location

Accessible, very near the shopping area and big room (& bed) size
9.3
Had a comfortable stay with my family. Worth the money as it is (1) strategically located at the shopping area of the city, (2) the room/ beds are big enough to accomodate a big family and (3) the staff are very courteous. They to improve their housekeeping services though. Simple requests such as extra hangers, room cleaning, and additional toiletries were not delivered promptly.
Marilyn P. Families with older children Philippines, April 5, 2015
very good staff fr the moment we askd where 2 park

i was surprised w a bday cake..mass on easter sunday no need to go to church.attentive staff.good food n spacious room
9
Very good..accessible to malls..with complimentary valet parking.attentive staff.will surely comeback..
Jennifer T. Families with young children Philippines, April 4, 2015
Excellent service

Room, Service,location
10
Great!!!
Kristina H. Families with older children United States of America, March 30, 2015
Great Hotel

Very friendly staff, delicious breakfast buffet, wonderful suite
10
Great stay, highly recommend
Joselito S. Families with older children Philippines, March 30, 2015
Another fantastic stay

1) the personalized "welcome home" note in the room, and welcome platter of pastries and a basket of fruits. 2) the double queen beds. 3) the buffet breakfast
9.7
Fantastic! Very Hospitable. Staff are well trained.
< Previous page 1 - 10 of 523 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • MRT Ortigas Station (0.4 Km / 5 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Ninoy Aquino International Airport (9.9 Km)
Customer comments:
  • "Attentive staff" , "Breakfast" , "Comfortable beds"
Top attractions in the area:
  • Ortigas Financial Center (0.4 Km / 5 min walk)
  • SM Megamall (0.5 Km / 6 min walk)
  • Metrowalk (0.6 Km / 8 min walk)
  • Shangri-La Plaza Mall (0.6 Km / 8 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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