Very good 7.3
Based on 31 reviews

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About Dolphinbay Beachfront & Dive Resort

Description

Situated in Palangan, Dolphinbay Beachfront & Dive Resort is the perfect place to experience Puerto Galera and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Encenada Beach, Plaza Iluminada San Jose, Public Market.

At Dolphinbay Beachfront & Dive Resort, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, car park, room service.

The ambiance of Dolphinbay Beachfront & Dive Resort is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), air conditioning, balcony/terrace are just some of the facilities that can be found throughout the property. The hotel's recreational facilities, which include hot tub, outdoor pool, indoor pool, spa, massage are designed for escape and relaxation. When you are looking for comfortable and convenient accommodations in Puerto Galera, make Dolphinbay Beachfront & Dive Resort your home away from home.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]
  • Swimming pool [indoor]

Water sports

  • Water sports (motorized)
  • Water sports (non-motorized)

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Babysitting service
  • Tours

On-site facilities

  • Garden
  • Shop(s)
  • Smoking area

Health and security

  • Safety deposit boxes
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Policies

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-10 year(s) Must use an extra bed
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 7000 PHP
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 16
Room Voltage: 220
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Verified traveler reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.0
  • Facilities 8.0
  • Location 7.3
  • Room Comfort/Standard 7.5
  • Service 7.0
  • Value for Money 7.5
  • Food/Dining 7.3
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Iveta V.
Czech Republic
May 05, 2016
Nice place, but the incompetent staff ruined our stay
We've been to this part of Mindoro for 5th time. After a year spent in the Philippines, this was the first time a hotel staff actually really ruined our trip and caused us a financial damage. What went wrong? 1. They forgot our booking and demanded extra payment from us. 2. They promised us to book a boat trip back to Luzon, but failed to do so, causing us a financial damage of 3500 PHP (we had to go with a private boat) and life-threatening experience (the boat got damaged half-way to Luzon). Although the place and location is nice and we did enjoy the amenities, we strongly recommend to think twice before you book your stay here, because this is what happened to us and what we believe may happen to anyone else due to the unprofessional attitude and incompetent service of the hotel management. Failed booking - We booked and paid in full 2 standard rooms a week in advance through Agoda. When we arrived, we were told that the hotel haven't processed our booking and all standard rooms are full. They offered us 2 deluxe rooms instead, but only if we pay 1600 PHP extra. We refused and demanded to be accommodated without any extra cost given the fact that it was the hotel's fault. All other hotels were already full, so there was even no other option for us. The woman who "manages" the place called the owner (Austrian guy, probably her husband) only to tell us that we really have to pay the extra money. We asked her to let us talk with the owner, presuming he just doesn't have all information. So we called him and unfortunately, he is just that stupid that he told us that it's our problem and that we should deal with Agoda. So, instead of enjoying our weekend, we had to sit in the lobby and deal with Agoda. Fortunately, Agoda customer service helped us and we got the 2 deluxe rooms for no extra fee. Unfortunately, the experience with the hotel was already quite horrifying. Luckily the stay was then fine, although we kind of expected the owner to

Eva B.
Philippines
April 17, 2014
Great fun and adventure
Friendly staff, cozy environment and good locations
Great!

Vitaly S.
Russia
February 09, 2014
Allright, good for swimming and diving
Situated on the beach, diving center, snorkeling just 2 steps out of your room

Bruce H.
United States
February 09, 2014
Not fun, not comfortable
Nice beach location -- that's it
This hotel is in a nice location, and at one time was probably very nice. However, it's now run-down, and badly understaffed: Only 2 people were working there during our stay, and they were working 18-hour shifts. (The foreign owner was present, but never lifted a finger to help or even say hello.) The room had lots of problems: rock-hard bed, intermittent hot water, mosquitoes, cockroaches, and no TV reception. The breakfasts were OK, but other meals were mediocre. Plus, be aware that from the point on the road where your van or taxi drops you off, there are 177 steps down to the registration and dining area -- and, good luck finding anyone to help you with your luggage. If you want to go out to dinner, you'll have to climb those 177 steps. Returning, you'll have to descend them again, this time in the dark. (Take a flashlight with you.) The only redeeming characteristic of this place is the nice, private beach -- but during our stay it was very windy and cool, so we couldn't even enjoy that.

Jaime N.
Philippines
October 23, 2013
Quiet and serene
Materials, fixtures & furnitures used are of high standard. Personalized staff services. We enjoyed kayaking for almost an hour ( my first time to do it that long & that far distance.
The first day was discouraging. We transferred room from booked standard with porch due to non working faucet to adjacent room, but the hallway is dark due to non working light, so we had to transfer to ground floor. Unfortunately, the bath room is so smelly with leaks on pipe causing wet flooring due to non maintenance of the plumbing system. There was a dead rat on shower room near the jacuzzi. The pool was dirty, perhaps it was due to rains the day before. The staff should be wearing uniform whether we were the only guests or not. These are all constructive criticisms which they have to consider seriously. Once done, the place can level up & be more competitive to attract more guests.

Benjamin J.
Philippines
March 21, 2013
Very nice rooms and friendly staff. Food is nice.
Affordable

mark W.
United Kingdom
February 04, 2013
none of the above
nice veiw
Food was not good service wasn't up to par , telephone never worked shower door fell off Beach was small couldnt swim out ad many sea urchins .along walk from room to beach and restaurant far too many stairs about 240 steps to road and very steep .nothing to do in the evenings ,have too take transportation would not recomend this hotel out of the way location

Leomar C.
Philippines
January 03, 2013
Big rooms
Nice Hotel & Restaurant
The place were kinda isolated which brings quietness and stillness, Great for travelers who just want to relax and unwind.. Great beachfront also, clear waters... Nice staff, very accomodating.

Leomar C.
Philippines
January 03, 2013
Nice & Cozy place
Big, Nice, & Clean rooms
The hotel was nice, the staff are very friendly and accommodating. So many things you can do like billiards & kayaking... The price of the food is a bit high but it compliments with the taste.

Hans M.
Netherlands
December 30, 2012
Depends upon your needs
Beautiful view and location
I brought my family to stay for 4 days over Christmas. The rooms are fine, the restaurant and bar area quite nice, the pool is lovely, the view is great and there is a nice small beach. But the jet ski is broken, the hobie cat is broken, the speedboat is broken and the ultra lite is broken. There is no banana boat. So the pictures on the website are misleading. As a dive resort I suppose it would be good, and the social time at the resto-bar is very good indeed, with nice music, friendly people and quite enjoyable. But, for a family vacation with the kids clamoring to go out on the jet ski etc...well, sorry, but I cannot recommend.



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