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Don Chan Palace Hotel & Convention

Unit 6 Piatwat Village,sisattanak District, Riverfront, Vientiane, Laos (Show on map)

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Good 7.0
based on 355 reviews

"Location is good view and transport, Reception can remember..."

  • Praphan, Thailand
  • February 13, 2015
  • Area: Riverfront
  • Rooms : 240
  • Free Wi-Fi

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Deluxe Suite
Deluxe Suite
Executive Suite
Executive Suite

 

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Photos of Don Chan Palace Hotel & Convention

Don Chan Palace Hotel & Convention Vientiane - Guest Room
Guest Room
Don Chan Palace Hotel & Convention Vientiane - Guest Room
Guest Room
Don Chan Palace Hotel & Convention Vientiane - Guest Room
Guest Room
Don Chan Palace Hotel & Convention Vientiane - Guest Room
Guest Room
Don Chan Palace Hotel & Convention Vientiane - Guest Room
Guest Room
Don Chan Palace Hotel & Convention Vientiane - Guest Room
Guest Room
Don Chan Palace Hotel & Convention Vientiane - Guest Room
Guest Room
Don Chan Palace Hotel & Convention Vientiane - Guest Room
Guest Room
Don Chan Palace Hotel & Convention Vientiane - Guest Room
Guest Room
Don Chan Palace Hotel & Convention Vientiane - Exterior
Exterior
Don Chan Palace Hotel & Convention Vientiane - Exterior
Exterior
Don Chan Palace Hotel & Convention Vientiane - Exterior
Exterior
Don Chan Palace Hotel & Convention Vientiane - Exterior
Exterior
Don Chan Palace Hotel & Convention Vientiane - Swimming Pool
Swimming Pool
Don Chan Palace Hotel & Convention Vientiane - Spa
Spa
Don Chan Palace Hotel & Convention Vientiane - Spa
Spa
Don Chan Palace Hotel & Convention Vientiane - Fitness Center
Fitness Center
Don Chan Palace Hotel & Convention Vientiane - Fitness Center
Fitness Center
Don Chan Palace Hotel & Convention Vientiane - Eight Treasure Chinese Restaurant
Eight Treasure Chinese Restaurant
Don Chan Palace Hotel & Convention Vientiane - Eight Treasure Chinese Restaurant
Eight Treasure Chinese Restaurant
Don Chan Palace Hotel & Convention Vientiane - Restaurant
Restaurant
Don Chan Palace Hotel & Convention Vientiane - Restaurant
Restaurant
Don Chan Palace Hotel & Convention Vientiane - Lobby Bar
Lobby Bar
Don Chan Palace Hotel & Convention Vientiane - Pub/Lounge
Pub/Lounge
Features of Don Chan Palace Hotel & Convention
Facilities

24-hour front desk

24-hour room service

airport transfer

bar

bicycle rental

business center

car hire

car park

coffee shop

elevator

laundry service

lockers

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

shuttle service

smoking area

Sports and Recreation

fitness center

hot tub

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Mandarin)

English

French

Japanese

Korean

Lao

Thai

  

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Sale ends soon!

Don Chan Palace Hotel & Convention is the first ever international 4-star hotel in the capital of Laos. It is strategically located along the infamous Mekong River and within easy reach to the city's embassies, main business districts, major cultural sites, and ancient temples. The hotel is also ideally situated near traditional markets and local areas of interest and just 12 minutes from Wattay International Airport. Those looking for first-rate sporting and leisure facilities will find a pool table, sauna, steam room, and outdoor pool. Guests seeking that perfect blend of attentive care and modern convenience will find just that at this lovely hotel. Don Chan Palace Hotel & Convention is the first ever international 4-star hotel in the capital of Laos. It is ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
10 USD

Breakfast Charge (when not included in room rate)
12 USD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1.20 Km

Distance to Airport
4.20 Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
14

Number of Restaurants
3

Number of Rooms
389

Room Voltage
220

Time to Airport (Minutes)
12

Year Hotel Built
2004

Year Hotel Last Renovated
2014


Recent customer comments

Filter by Traveler Type

 

Good

7.0

from 355 reviews

Value for Money
6.8
Location
6.9
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
6.6
All reviews (355)
Diana S. Business travelers Australia, March 12, 2015
Better hotels for the price

Room size
5.7
Praphan P. Business travelers Thailand, February 13, 2015
Room still not ready after check in

Location is good view and transport, Reception can remember me, nice lobby.
6.3
1. The room still not ready after I've check-in that means bad communication and management between room service and reception. 2. Bad smell (from cigarette) 3. Bath room's ceiling not keep a sound event the above room have their routine.
Alison B. Business travelers United Kingdom, February 6, 2015
Overrated noisy hotel

Close to airport. Nothing else could be described as best.
4.7
Difficult to sleep. Even on 10th floor there is a lot of noise from outside, on both sides of the hotel. Soundproofing is inadequate. Safe deposit box didn't work throughout stay, despite requests to fix it. Items used in bathroom were not replaced. Water used in the room was also not replaced. The hotel is a huge ugly scar on the landscape of Vientiane. Service is not good, and staff are not well trained. We planned to bring an international group to the Don Chan for a conference, and now will not do so.
Alison B. Business travelers United Kingdom, February 6, 2015
Do not go there
3.7
Noisy, bad service, unpleasant building.
Peter C. Couples Canada, January 28, 2015
seen better days

it was quiet
4.3
the hotel is worn.... twice we never had hot water, air stopped working. Yes the hotel fixed it after an hour or two the pool as the the worst.... in a dark hole under the 3rd floor, there was paint peeling, screws on the floors, stayed 5 min. then left lots of tour buses
Hesham A. Solo travelers Saudi Arabia, January 20, 2015
Over Rated 3 star Hotel

Thy provide a free bicykle rental , The front disk was helpfull , the hotel was quiet
6.3
My stay was ok but the location was a bit far from city center
Praphan P. Business travelers Thailand, January 10, 2015
Not conform room request

Lobby, Bathroom, receptionist
7
I request double bed or king bed but they give me single bed. Breakfast is not various the waitress need more training. Pick up at airport should confirm back and let me know the charge before travel.
Jakarin S. Business travelers Thailand, December 22, 2014
Bad service

River view
4.7
Not pleasant
Eric W. Solo travelers United States of America, December 5, 2014
More a War Zone than 5 star hotel

check out, view, parking lot
6
Construction everywhere. No pool, it was closed.....cardboard lining floors inside, they are doing a major renovation and all the noise, dust, people, materials, etc that go with that....check in was at a folding card table near a convention area.....everything was a mess....book at the last minute for the best rate, but even at that price, it's more like a war zone than a 5 star hotel.
Pamela L. Families with young children United States of America, November 27, 2014
Don Chan palace

Needs new management to bring it up to a four star hotel. I rate this at best a 2 star hotel
3.7
The staff needs to be customer oriented and greet guest. When we entered to front desk and there was no welcome acknowledgement and had to tell them to get out luggage of our car. The room and hall way was dimly light and had mold smell. The breakfast server not welcoming and selection poor. Overall staff need to be better trained .lots of staff but just not friendly and helpful. the jacuzzi had a smell and did not seem to be chlorinated. Bathroom in workout area dirty . This hotel will need more than a remodel !

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Customers like this hotel for:
Nearest transport:
  • Vientiane Bus Station (1.0 Km / 12 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Wattay International Airport (5.9 Km)
Customer comments:
  • "City center location" , "Clean & well maintained rooms" , "Excellent staff"
Top attractions in the area:
  • Wat Si Meuang (0.4 Km / 5 min walk)
  • Ho PhaKeo (0.8 Km / 10 min walk)
  • Haw Pha Kaeo (0.8 Km / 10 min walk)
  • Presidential Palace (0.9 Km / 11 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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