Very good 7.1
Based on 393 reviews

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About Don Chan Palace Hotel & Convention

Description

Don Chan Palace Hotel & Convention is the first ever international 5-star hotel in the capital of Laos. It is strategically located along the infamous Mekong River and within easy reach to the city's embassies, main business districts, major cultural sites, and ancient temples. The hotel is also ideally situated near traditional markets and local areas of interest and just 12 minutes from Wattay International Airport. Those looking for first-rate sporting and leisure facilities will find a pool table, sauna, steam room, and outdoor pool. Guests seeking that perfect blend of attentive care and modern convenience will find just that at this lovely hotel.
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Features

Internet

  • Wi-Fi [portable rental]
  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service
  • Bicycle rental

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service

Guest services

  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes
  • Lockers

Business & money services

  • Photocopying
  • Fax machine
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • French
  • Japanese
  • Korean
  • Lao
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 10 USD
Breakfast Charge (when not included in room rate): 12 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.20 Km
Distance to Airport: 4.20 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 14
Number of Restaurants: 3
Number of Rooms : 216
Room Voltage: 220
Time to Airport (Minutes): 12
Year Hotel Built: 2004
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 6.9
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 6.8
  • Food/Dining 6.6
Sort by

Nanh L. from United States
Families with young children
Stayed one night in August 2016
Had to move to different room due to no pips he under sink and shower didn't work
Reviewed August 19, 2016

Hwee O. from Singapore
Business travelers
Stayed 2 nights in July 2015
Not much Amenities nearby
Went for a business Trip, stayed there and there was not much amenities nearby, It is just next to the River with nice view
Reviewed July 01, 2016

AKIHIKO O. from Japan
Couples
Stayed 2 nights in April 2016
Quite Safety
This hotel is located a bit far from down town. It can be felt quiet.
Reviewed May 03, 2016

Carl B. from United States
Business travelers
Stayed 3 nights in April 2016
Inconvient and overpriced
The hotel is well off the beaten path. No real occupants other than travel groups. At nearly twice the price of any other hotel in town, the facilities are remarkably run down and poorly maintained. Although the hotel offers a shuttle that is supposed to run between the hotel and downtown, which is about 4-5 kilometers away, it actually appears to run only when someone books it--which requires a one-hour notice.
Reviewed April 12, 2016

Tran Q. from Vietnam
Couples
Stayed 3 nights in October 2015
Very noisy
Expensive for such far away from center hotel. Very noisy, but good bar and restaurant
Reviewed April 05, 2016

Peter W. from Germany
Business travelers
Stayed 4 nights in March 2016
convention
The convention facilities are excellent and staff is very friendly. Normally the house is living of chinese tourist busses and services are to their expectation. Location is rather outside the city - but distances are short.
Reviewed April 03, 2016

thao T. from Vietnam
Business travelers
Stayed 3 nights in March 2016
Good
Room is clean, hotel near the centre. I will be back here.
Reviewed March 15, 2016

ahmet A. from Turkey
Business travelers
Stayed 3 nights in February 2016
Other hotels can be consodered
Clean, good stuff, good view
It was short but not bad, hotel surroundings could be improved
Reviewed March 07, 2016

Natinee M. from Thailand
Business travelers
Stayed 2 nights in March 2016
Old hotel
big room
Reviewed March 04, 2016

Tosak C. from Thailand
Solo travelers
Stayed 2 nights in December 2015
The place is on no manland, no bus to go outside.
room is ok but bathroom was no water. Staff not to friendly.
no where to go because the hotel is too far away from city
Reviewed December 30, 2015



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