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Don Chan Palace Hotel & Convention

Unit 6 Piatwat Village,sisattanak District, Riverfront, Vientiane, Laos (Show on map)

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Good 7.0
based on 361 reviews

"friendly services, clean rooms, great food..."

  • Prayun, United States
  • June 25, 2015
  • Area: Riverfront
  • Rooms : 240
  • Free Wi-Fi

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Room Types
Superior Upgrade To Deuxe Suite
Upgrade To Executive Suite
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Deluxe Suite Upgrade To Executive Suite
Luxury Suite
Luxury Suite
Classic Twin
Classic Twin
Classic Single
Classic Double
Superior Twin
Classic Double
Classic Single
Superior Twin
Superior Double
Superior Single
Superior Double
Superior Single
Deluxe Suite
Deluxe Suite
Executive Suite
Executive Suite


When would you like to stay at this hotel?

Features of Don Chan Palace Hotel & Convention

24-hour front desk

24-hour room service

airport transfer


bicycle rental

business center

car hire

car park

coffee shop


laundry service


luggage storage

meeting facilities


poolside bar


room service

safety deposit boxes

shuttle service

smoking area

Sports and Recreation

fitness center

hot tub


outdoor pool

pool (kids)





free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken

Chinese (Mandarin)








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Don Chan Palace Hotel & Convention is the first ever international 5-star hotel in the capital of Laos. It is strategically located along the infamous Mekong River and within easy reach to the city's embassies, main business districts, major cultural sites, and ancient temples. The hotel is also ideally situated near traditional markets and local areas of interest and just 12 minutes from Wattay International Airport. Those looking for first-rate sporting and leisure facilities will find a pool table, sauna, steam room, and outdoor pool. Guests seeking that perfect blend of attentive care and modern convenience will find just that at this lovely hotel. Don Chan Palace Hotel & Convention is the first ever international 5-star hotel in the capital of Laos. It is ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
10 USD

Breakfast Charge (when not included in room rate)
12 USD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1.20 Km

Distance to Airport
4.20 Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 361 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (361)
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Prayun L. Families with older children United States of America, June 25, 2015
Great stay

friendly services, clean rooms, great food
Love the employees smiley faces, clean hotel and great location for all attractions.
Chanchai J. Business travelers Thailand, May 21, 2015
room condition is good

staff performance large area of parking river view
Quite good but at night time many motorcycle gang are racing disturbing our sleep
Gregory P. Solo travelers United States of America, May 14, 2015
Great Place to Stay in Vientiane

Staff, Service, and Comfort
Jooyoung K. Business travelers South Korea, April 23, 2015
Just Big building

Big lobby, Big restaurant,
it's nice vew to Mekong river but there is nothing else except hotel. the lobby really big but b/f not so good. and bar quite expensive.
Diana S. Business travelers Australia, March 12, 2015
Better hotels for the price

Room size
Praphan P. Business travelers Thailand, February 13, 2015
Room still not ready after check in

Location is good view and transport, Reception can remember me, nice lobby.
1. The room still not ready after I've check-in that means bad communication and management between room service and reception. 2. Bad smell (from cigarette) 3. Bath room's ceiling not keep a sound event the above room have their routine.
Alison B. Business travelers United Kingdom, February 6, 2015
Overrated noisy hotel

Close to airport. Nothing else could be described as best.
Difficult to sleep. Even on 10th floor there is a lot of noise from outside, on both sides of the hotel. Soundproofing is inadequate. Safe deposit box didn't work throughout stay, despite requests to fix it. Items used in bathroom were not replaced. Water used in the room was also not replaced. The hotel is a huge ugly scar on the landscape of Vientiane. Service is not good, and staff are not well trained. We planned to bring an international group to the Don Chan for a conference, and now will not do so.
Alison B. Business travelers United Kingdom, February 6, 2015
Do not go there
Noisy, bad service, unpleasant building.
Peter C. Couples Canada, January 28, 2015
seen better days

it was quiet
the hotel is worn.... twice we never had hot water, air stopped working. Yes the hotel fixed it after an hour or two the pool as the the worst.... in a dark hole under the 3rd floor, there was paint peeling, screws on the floors, stayed 5 min. then left lots of tour buses
Hesham A. Solo travelers Saudi Arabia, January 20, 2015
Over Rated 3 star Hotel

Thy provide a free bicykle rental , The front disk was helpfull , the hotel was quiet
My stay was ok but the location was a bit far from city center
< Previous page 1 - 10 of 361 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Vientiane Bus Station (1.0 Km / 12 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Wattay International Airport (5.9 Km)
Customer comments:
  • "City center location" , "Clean & well maintained rooms" , "Excellent staff"
Top attractions in the area:
  • Ho PhaKeo (0.8 Km / 10 min walk)
  • Haw Pha Kaeo (0.8 Km / 10 min walk)
  • Presidential Palace (0.9 Km / 11 min walk)
  • Wat Sisaket (0.9 Km / 11 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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