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Don Chan Palace Hotel & Convention

Unit 6 Piatwat Village,sisattanak District, Riverfront, Vientiane, Laos (Show on map)

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Good 7.1
based on 366 reviews

"friendly services, clean rooms, great food..."

  • Prayun, United States
  • June 25, 2015
  • Area: Riverfront
  • Rooms : 240
  • Free Wi-Fi

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When would you like to stay at this hotel?

Features of Don Chan Palace Hotel & Convention
Facilities

24-hour front desk

24-hour room service

24-hour security

airport transfer

bar

bicycle rental

business center

car hire

car park

coffee shop

daily housekeeping

elevator

fax machine

laundry service

lockers

luggage storage

meeting facilities

newspapers

photocopying

poolside bar

portable wi-fi rental

restaurant

room service

safety deposit boxes

shuttle service

smoking area

 
Sports and Recreation

fitness center

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)

English

French

Japanese

Korean

Lao

Thai

 

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Don Chan Palace Hotel & Convention is the first ever international 5-star hotel in the capital of Laos. It is strategically located along the infamous Mekong River and within easy reach to the city's embassies, main business districts, major cultural sites, and ancient temples. The hotel is also ideally situated near traditional markets and local areas of interest and just 12 minutes from Wattay International Airport. Those looking for first-rate sporting and leisure facilities will find a pool table, sauna, steam room, and outdoor pool. Guests seeking that perfect blend of attentive care and modern convenience will find just that at this lovely hotel. Don Chan Palace Hotel & Convention is the first ever international 5-star hotel in the capital of Laos. It is ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
10 USD

Breakfast Charge (when not included in room rate)
12 USD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1.20 Km

Distance to Airport
4.20 Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
14

Number of Restaurants
3

Number of Rooms
226

Room Voltage
220

Time to Airport (Minutes)
12

Year Hotel Built
2004

Year Hotel Last Renovated
2014

Don Chan Palace Hotel & Convention Vientiane - Food, drink and entertainment 8 Treasure Chinese Restaurant
Private Room

Recent customer comments

Filter by Traveler Type

 

Good

7.1

from 366 reviews

Value for Money
6.8
Location
6.9
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
6.6
All reviews (366)
Sort by:
Michelle W. Families with older children United States of America, July 25, 2015
Loud in Riverview room at night, far from town

the staff, clean,bakery
7
I stayed at the hotel with my 15 year old son as we were volunteering in Laos. The hotel is not near the downtown, we rented scooters but all the restaurants are not nearby. The Riverview rooms were loud at night because the locals party in the highway at night, woke me up every night. The food is aimed at serving the Chinese guests which is great if you like Chinese food. We found the food very boring. The rooms are clean but the beds are hard and there was no water pressure or hot water. The staff was great. Clean hotel.
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Sandhya R. Business travelers India, July 3, 2015
Vientiane

View, Breakfast, Friendly Staff
8.7
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Prayun L. Families with older children United States of America, June 25, 2015
Great stay

friendly services, clean rooms, great food
10
Love the employees smiley faces, clean hotel and great location for all attractions.
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Chanchai J. Business travelers Thailand, May 21, 2015
room condition is good

staff performance large area of parking river view
7.7
Quite good but at night time many motorcycle gang are racing disturbing our sleep
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Gregory P. Solo travelers United States of America, May 14, 2015
Great Place to Stay in Vientiane

Staff, Service, and Comfort
10
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Jooyoung K. Business travelers South Korea, April 23, 2015
Just Big building

Big lobby, Big restaurant,
5.7
it's nice vew to Mekong river but there is nothing else except hotel. the lobby really big but b/f not so good. and bar quite expensive.
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Diana S. Business travelers Australia, March 12, 2015
Better hotels for the price

Room size
5.7
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Praphan P. Business travelers Thailand, February 13, 2015
Room still not ready after check in

Location is good view and transport, Reception can remember me, nice lobby.
6.3
1. The room still not ready after I've check-in that means bad communication and management between room service and reception. 2. Bad smell (from cigarette) 3. Bath room's ceiling not keep a sound event the above room have their routine.
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Alison B. Business travelers United Kingdom, February 6, 2015
Overrated noisy hotel

Close to airport. Nothing else could be described as best.
4.7
Difficult to sleep. Even on 10th floor there is a lot of noise from outside, on both sides of the hotel. Soundproofing is inadequate. Safe deposit box didn't work throughout stay, despite requests to fix it. Items used in bathroom were not replaced. Water used in the room was also not replaced. The hotel is a huge ugly scar on the landscape of Vientiane. Service is not good, and staff are not well trained. We planned to bring an international group to the Don Chan for a conference, and now will not do so.
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Alison B. Business travelers United Kingdom, February 6, 2015
Do not go there
3.7
Noisy, bad service, unpleasant building.
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Hotel Area: Vientiane City Center

Customers like this hotel for:
Nearest transport:
  • Vientiane Bus Station (1.0 Km / 12 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Wattay International Airport (5.9 Km)
Customer comments:
  • "City center location" , "Clean & well maintained rooms" , "Excellent staff"
Top attractions in the area:
  • Ho PhaKeo (0.8 Km / 10 min walk)
  • Haw Pha Kaeo (0.8 Km / 10 min walk)
  • Presidential Palace (0.9 Km / 11 min walk)
  • Wat Sisaket (0.9 Km / 11 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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