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Dorsett Grand Subang Hotel

Jalan SS12/1, Subang Jaya, Bandar Sunway, Kuala Lumpur, Malaysia (Show on map)

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Dorsett Grand Subang Hotel Kuala Lumpur - Terazza Brasserie Restaurant Dorsett Grand Subang Hotel Kuala Lumpur - The Emperor Dorsett Grand Subang Hotel Kuala Lumpur - Piano Lounge Dorsett Grand Subang Hotel Kuala Lumpur - Premier Lounge Dorsett Grand Subang Hotel Kuala Lumpur - Executive Suite Living Area Dorsett Grand Subang Hotel Kuala Lumpur - Swimming Pool Dorsett Grand Subang Hotel Kuala Lumpur - Premier Lounge Meeting Room Dorsett Grand Subang Hotel Kuala Lumpur - Coffee Shop/Cafe Dorsett Grand Subang Hotel Kuala Lumpur - Bathroom Dorsett Grand Subang Hotel Kuala Lumpur - Terazza Brasserie Dorsett Grand Subang Hotel Kuala Lumpur - Bathroom Dorsett Grand Subang Hotel Kuala Lumpur - Executive Suite Dorsett Grand Subang Hotel Kuala Lumpur - Deluxe room Dorsett Grand Subang Hotel Kuala Lumpur - Meeting Room Dorsett Grand Subang Hotel Kuala Lumpur - Delxue room Dorsett Grand Subang Hotel Kuala Lumpur - The Emperor
Dorsett Grand Subang Hotel Kuala Lumpur - Ballroom Dorsett Grand Subang Hotel Kuala Lumpur - Superior room Dorsett Grand Subang Hotel Kuala Lumpur - Aroma Cafe Dorsett Grand Subang Hotel Kuala Lumpur - Fitness Room Dorsett Grand Subang Hotel Kuala Lumpur - Lobby Dorsett Grand Subang Hotel Kuala Lumpur - Terazza Brasserie Dorsett Grand Subang Hotel Kuala Lumpur - Executive Suite Dorsett Grand Subang Hotel Kuala Lumpur - Club room Dorsett Grand Subang Hotel Kuala Lumpur - Club Room Dorsett Grand Subang Hotel Kuala Lumpur - Executive Suite Dorsett Grand Subang Hotel Kuala Lumpur - Spa Dorsett Grand Subang Hotel Kuala Lumpur - Restaurant
Area: Bandar Sunway Number of Rooms: 478
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

from 1465 reviews

Value for Money
7.4
Location
7.4
Staff Performance
7.8
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
7.3
All reviews (1465)
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Bijal G. Families with older children India, July 24, 2015
I felt it needs renovation and upgrading

Bed was comfortable, good space in room
6.3
After a 8 day stay at various five star hotels i was disappointed
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Charles T. Business travelers Singapore, July 23, 2015
A Disappointing Stay

Comfortable Rm, Proximity to Hospital and Sunway
6.3
This was my first time staying at the Dorsett Grand. Frankly, I am very disappointed, especially when I booked to stay at the Club Floor. Several things in the room were not in good order and maintenance staff had to be summoned to fix. Response time was slow. The Club lounge was spacious and nice but the variety and quality of the finger food offeted is no where compared to other hotels' Club Lounge. The staff in the Club Lounge were generally not sufficiently attentive to the guests and, once the official time of service nealy over, you can feel it. Abd if you come after the service time, good luck! you are on your own. Training is sorely required to raise their standard of service and professionalism across the board. Sorry, I won't be returning here to stay anytime soon until they get their act together. The bright spot is that the experience at Grand Dorsett is better than my stay at their competitor next door - Holiday Villa- which was the absolute pits. The Sunway Lagoon and Sunway Pyramid staff members somehow come across as more energetic and eager to serve customers, so Dorsett Grand has alot of room for improvement.
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Wai H. Families with young children Malaysia, July 18, 2015
Bad service and dirty
2.7
Bad experience.dirty and bad room service
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Fui Y. Solo travelers Malaysia, July 3, 2015
My Short Stay

Location
5.3
Rooms need to refurbish as most of the furniture very old and also the lift. Limited satellite TV Channels. In that area only 2 hotels in the 4-star range this hotel and Holiday Villas. For location if you are coming for medical check up Grand Dorsett is nearer to Sime Darby Medical Centre.
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Satoshi I. Business travelers Japan, June 30, 2015
Old Hotel

I do not know.
6
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Bee K. Solo travelers Australia, June 29, 2015
Highly recommended

location, comfortable room and service
8
Very pleased with the hotel. The bed is exceptionally comfortable. Great location and service. Will return.
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Allen J. Couples Malaysia, June 28, 2015
Room old, lift faulty, toilet not maintained

Parking, location
3.7
Had 2 sleepless nights as interconnecting room doors were not sound proof and occupants in next room were audible and noisy till 5am in the morning. Room condition old, stained carpets, clogged bathtub. Poorly maintained hotel. Will never stay there again.
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Shuwei C. Couples Malaysia, June 27, 2015
business trip

the best thing about this hotel is the location
6.3
-the lobby lift and hotel room especially toilet will need some renovation. -could easily hear noise from next room,disturbed night.
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Eric C. Business travelers Malaysia, June 26, 2015
4 star

Cleanliness, good location, comfortable
5
ok. But not at 5 star level. 4 star would be justifiable.
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Chew Y. Business travelers Malaysia, June 22, 2015
Clean and comfort

Good value,location and clean
8
Good service and clean
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Customer Reviews - Dorsett Grand Subang Hotel, Kuala Lumpur

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