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Dorsett Kuala Lumpur

172, Jalan Imbi,, Bukit Bintang, Kuala Lumpur, Malaysia 55100

Recent customer reviews

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Very good

7.8

based on 3776 reviews

3197 reviews in English

Value for Money
7.8
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (3776)
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Wynnie L. Couples Malaysia, September 6, 2014
Good location

Location, comfortable, spacious
7.3
The stay was ok. The staff upgraded our room to an executive room from deluxe room. However the room water heater was not functioning properly. It actually needs to take times for the heater to warm up. Moreover, there`s a renovation going on on the 26th floor and our room was on the 19th floor. The renovation actually went on till past 6pm when the staff told us it supposed to be done at 6pm. All in all, it was a pleasant stay with a very good location. Walking distance to Pavilion and Bukit Bintang.
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Mohd S. Couples Malaysia, September 6, 2014
Just good

Location nice
6.3
Smile
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Thien S. Business travelers Malaysia, September 6, 2014
Nice Hotel

Good Locate,Staff So Friendly And Nice Room
8
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Majid A. Couples Oman, September 4, 2014
location

lcation & food
8
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Yosua T. Couples Indonesia, September 3, 2014
great hotel great location

location. room. clean
7.3
Great stay in dorsett. Close to pavillion and food also quite good.
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Paul W. Couples Malaysia, September 2, 2014
Average, doors closes noisy

Location
6.3
Just average, lifts uses card access but cannot read, time to refurbish rooms, air condition average, can be noisy when guests closes the door
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Chin F. Solo travelers Singapore, September 1, 2014
Good Location

Location, Quiet, affordable
6
Location is just minutes walk from the main activity centre. Generally, good but I think hotel is undergoing certain renovation. There are noises like drilling somewhere within the premise in the afternoon during my 3 days stay.
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Choon L. Couples Malaysia, September 1, 2014
Great location, but average - not 4 stars standard

Great location, nice lobby and nice view
7
The stay was decent. Some of the negatives - leaking bathroom ceiling; bathtub cannot be used as it cannot keep water; narrow parking.
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Chen Y. Families with older children Malaysia, August 31, 2014
best for location l

best for location, near to major shopping area and varieties of food outlets /restaurants
7
pleasant and value for money. there was some disturbances from ongoing renovation at the hotel.
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Hasni B. Couples Singapore, August 31, 2014
Terrible place to stay. Avoid till 2016.

Location. Hot breakfast. Comfy bed.
4
It's amazing that this hotel is still standing. My 3 stay here in 5 years and will probably never return. The doormen will not help you with your bags unless you're an Arab. So I had to drag my own bags to the room without any help. Musty smell from corridors, with cigarette smoke on a nonsmoking floor. Peeling wallpaper and very dirty carpets. Room was so dirty I didn't even dare take off my shoes. Mould in the toilet. Didn't dare to sit on the couch. Remote control was duct-taped together. In-room dining menu was a piece of paper under the dresser. Wardrobe doors were falling off. Windows were stained and not cleaned.
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