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Recent customer comments

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Very good



based on 3891 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.4
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 6.6

10 Mario V.
Macau
August 08, 2015
Very nice hotel with nice restaurants around
Price is cheap, room is clean , location is nice

8.3 Grace Y.
Singapore
August 09, 2015
Small rooms, but great service
service, shuttle bus, phone
We had the handyphone, which was really convenient for us and is a great value added service that we appreciate because it saved us from having to buy data cards in Hong Kong, and multiple people could connect. Even though the room was VERY small, it was compensated by the excellent service from all the staff we encountered - the bellboys, the housekeeping (who met our every request quickly and very politely) and the concierge. I would stay there again! for the price we paid (during sale)

6.7 Hooi C.
Malaysia
August 10, 2015
Idk
Comfortable, clean, awesome
It was good.

9 Pui S.
Malaysia
August 11, 2015
Better than expected
1. Free shuttle service 2. Clean and New 3. Friendly and helpful staff
Had a great experience, will definitely consider to stay here again

7.3 Andrew T.
Indonesia
August 08, 2015
Great location, however feel more like 3 star
great location; lots of restaurants choices nearby and very close proximity to MTR. The reception staff are also very helpful. Shuttle service is very convenient for hotel guests.
Coming to Hong Kong for 2nd time, I previously stayed in Silka (a 3 stars hotel nearby with the same group with Dorsett). I feel there isn't much difference between the two. Receptionist staffs are very helpful and kind, however not with housekeeping and concierge staff. For example when we added more luggage to deposit, the concierge staff sigh and acted 'angry'. The room cleanliness is okay, however I still found some stains on the bed side. The worst part is the rooms, we ordered adjoining twin rooms. What we get was two rooms side by side without joining doors inside the rooms, so we need to get in and out the hotel corridor (not as promised in the website). The room size and the bathrooms is also very very small. Really not recommended for families.

7.7 Quek T.
Malaysia
August 06, 2015
Wonderful
Good wifi with free call out, staff nice & so clean
Hotel facility is good

8.3 Ellie C.
United Kingdom
August 02, 2015
small rooms but great hotel
unlimited wifi even outside the hotel. Free shuttle bus from hotel to number places in Hong Kong. Concierge desk helping with trips and doing trip packages.

7.7 Chong L.
Malaysia
July 31, 2015
Small Hotel
the staff were very friendly and helpful, there is shuttle bus to many places and the hotel is located near convenience store
The hotel was comfortable but the toilet is very small.

9.3 Wee K.
Singapore
July 30, 2015
Nice stay
Free shuttle bus..
Good

8 Eve T.
Hong Kong
August 04, 2015
Everything good but the pillows are bad.
Clean, provided enough bottled water, last min. booking price is good
I had redeemed Agoda points and got credit card promotion discount on the last minute booking. So price is good. But the pillows are terrible, too flat to use, not in standard quality. I will not satisfied at all if I were pay in stand room rate.