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Dorsett Mongkok Hong Kong

No.88 Tai Kok Tsui Road, Kowloon, Tai Kok Tsui, Hong Kong (Show on map)

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Formerly : Cosmo Hotel Mongkok
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Dorsett Mongkok Hong Kong Hong Kong - Suite Room Dorsett Mongkok Hong Kong Hong Kong - Guest Room Dorsett Mongkok Hong Kong Hong Kong - Guest Room Dorsett Mongkok Hong Kong Hong Kong - Hotel Interior Dorsett Mongkok Hong Kong Hong Kong - Fitness Room Dorsett Mongkok Hong Kong Hong Kong - Lobby Dorsett Mongkok Hong Kong Hong Kong - Bathroom Dorsett Mongkok Hong Kong Hong Kong - Bathroom Dorsett Mongkok Hong Kong Hong Kong - Guest Room Dorsett Mongkok Hong Kong Hong Kong - Exterior
Area: Tai Kok Tsui Number of Rooms: 285
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
2806 reviews

Value for Money
7.8
Location
7.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.1
Food/Dining
6.6
All reviews (2806)
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Lai L. Families with older children Malaysia, December 14, 2013
Comfortable modern hotel

Clean rooms, close to Mongkok, comfortable beds.
8.7
Dorsett Mongkok is an excellent base to explore Hong Kong from.
Marty F. Solo travelers South Africa, December 14, 2013
Misleading and Disappointing

Staff, Cleanliness, Fast check in and check out
7
Disappointing and misleading The name of the hotel had been changed in May already and I was not informed by either the hotel or Agoda. The attendant at the airport desk informed me when I asked for the Cosmo Hotel. I thought this very poor. The Concierge attendant neglected to tell me about a Free Shuttle service to Hong Kong on an hourly basis which I found out about on the second day when booking out. Instead I was directed to the MTR on arrival when I asked about the quickest way to the city centre, which was a 15min walk away through a very unpleasant part of Mongkok. This meant I needed to get back to the hotel earlier than anticipated as it felt unsafe to walk back through that part at night. The desk assistant mentioned on arrival that I needed to pay a deposit which would be refunded to me when booking out. If I paid by credit card she would not process the transaction but rather just take an imprint of the card - I gave her my credit card and she proceeded to process the transaction without actually telling me the transaction had gone through. My bank informed me that it had. When I queried it the next day she said that I would have to wait 2-3 weeks for the money to be credited without blinking an eye at the fact that she mislead me into believing that my credit card would only be used for an imprint.
Choy F. Families with young children Malaysia, December 13, 2013
With Shuttle Bus Service

Clean room , easy access to major shopping mall
8.3
Good convenient hotel with quick check in. Shuttle bus service was very very convenient, much faster than taking the MTR. But bad things is only wifi service in lobby but not in room.
Min C. Couples Malaysia, December 13, 2013
Clean, happening and good service

Close to major attraction, Clean hotel, Close to happening places.
7
It had been a tiring trip and Dorsett is near to places like Jordan, mongkok, street shopping area and very happening.
Choy F. Families with young children Malaysia, December 13, 2013
Centrally located

Great location, Cosy hotel, Friendly staff
6.3
Very nice. Stay for 5 night and this hotel has a free shuttle bus at 4 prominent area to pick us up back to hotel.
Clifford L. Business travelers Singapore, December 12, 2013
Perfect in terms of cost and location

Location, Room cleanliness, access to public transport
7
It was very nice. Not tHe first time stayin tere. definitely not de last
Ana M. Families with older children Romania, December 12, 2013
It was a new experience in our life .

Price, near to same restaurants
5.7
It was so so ! Rooms it is so litlle , but i understand this is Hong Kong standard
Gan W. Families with young children Malaysia, December 11, 2013
Clean room, front staff friendly...

Clean room, front staff friendly, good location...
6.3
Good. Clean room, front staff friendly...Clean room, front staff friendly...Clean room, front staff friendly...
Waritta N. Groups Thailand, December 11, 2013
I will definitely comeback

cleanliness, comfy beds, value for money
9
At first I am hesitated to book this hotel because the shower room looks quite small in the picture. And some said that it is hard to access the MTR. But what I found is they actually provide the shuttle bus hourly to Mong Kok and Kowloon MTR and so on. It is so easy to get to in-town check-in at Kowloon station. If you miss the bus (and I always miss it LOL) you can walk to Olympic MTR station that is just 10 minutes away and get the train to Kowloon. The route is good enough for you to drag your luggages along with you on sky walk and enjoy the weather. Walking to Mong Kok MTR station is not recommended if you have luggages. This trip I mainly went to Disneyland and Hong Kong Island area. The hotel location is okay to access to those areas. The room is small but is designed nicely with a big window. Shower room is separated between wet and dry area. There is everything that 4-star hotel should offer eg. hair dryer, electric kettle, daily room make up, TV, iPod dock, amenities. I've never tried breakfast at hotel so I couldn't tell if it is good. When I went to HK, I rather try local foods outside Mong Kok area. Lastly, I would say it is value for your money when comparing with other hotel in HK at the same price range. Noted, I booked the comfort room with internet at 22% discount. My presumption is I can use free wifi 24 hrs a day but I actually can use it for only an hour a day. That is the only one point that I am disappointed.
Alan Q. Families with young children Singapore, December 10, 2013
Not bad

Room is clean, near to food and near to MTR
7.7
I paid for an executive rooom so i get a bigger bed, but i was told that the king sized bed room is fully booked for the 1st 2 nights. In my package, its stated that i get free internet access but the recep told me i am entitled for 1 hr free access daily. It is only the 2nd day after i complained to the day shift manager that i get free internet access in the room, but for 1 device only. I shifted to another room with a bigger bed on the 3rd night and that room has free internet access for unlimited devices but the connection is very poor.

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Customer Reviews - Dorsett Mongkok Hong Kong, Hong Kong

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