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Very good 7.8
Based on 3985 reviews

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Very good

based on 3985 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.3
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 6.6

Patcharin J.
April 14, 2015
Better than expectation
location , clean and new room , good service
From airport express Kowloon station,there are shuttle bus located opposite city check-in counter just show your hotel booking.The hotel is very clean and comfort with full amenities. Well-trained staffs even the guy who incharge in car park area.Very much impressive.

April 13, 2015
Ok location but the duet is not clean
internet/ location
hotel is location between two underground stations, which is ok to me to walk. The room is ok except the duet is not clean and smelly. Ask to be changed but still full of musty smell

April 10, 2015
Spacious room but location not ideal
Room is new, bright and spacious

Vanessa A.
April 09, 2015
Good location hotel near Mongkok
good location, free mobile phone usage, free shuttle service to TST and Mongkok
Pleasant and delight with neighbourhood food outlets nearby

Jun F.
April 09, 2015
So so hotel
Good Location, Near MTR & one night market
Room is small, Night market also do not have much thing.

April 09, 2015
Professional staff, good location
I was quite disappointed to know that there was no bathtub in my room at the price I paid for my room. The hotel is located in the very convenient area, but, the room is too small and the air-conditioner was too loud, which made me not be able to rest during the night time.

Sui C.
April 07, 2015
Clean room and comfort bed
comfort bed, clean room and free shuttle bus

Matthew H.
United States
April 07, 2015
Nice hotel in good location
Location, cleanliness, near Starbucks
Our stay was good. The hotel is clean, modern, easy to find, and a 10-15 minute walk (on a raised covered walkway, not the street so it's actually a nice walk) to the Olympic MTR station. While we had no major issues, since the hotel claims that it is 4-stars, we expected a higher level of service. For starters, the English proficiency if the staff was lacking. Even worse, the two young men who most often manned the concierge desk spoke such poor English that they had a hard time understanding our questions, and we had an equally hard time understanding their answers. Worse still, was that the concierges were fairly useless. If I asked for a recommendation for a nice restaurant with a reasonable price, he would simply tell me an area to go to. Good service would have been a specific recommendation. Better service would have been him calling to make a reservation for us. Something that would have been a major issue if I was even a tiny bit taller was the bed. Small rooms are expected in HK, but I still expect to be able to fit on the bed. There were 4 pillows on our queen bed, two for each person. I had to sleep without one of them because otherwise my feet were dangling off the bed. I'm only 5'9"ft (175.26 centimeters). You're going to have to sleep diagonally if you are any taller than me. The worst experience of our 5 night stay was that on one of the mornings we were awoken at 7am by music in the hallway. At first I just thought it was some very inconsiderate guest leaving so I ignored it. Five minutes later I went out to investigate. Turns out it was playing over the hotel sound system. It's outrageous that a "4 star" hotel would play music in its hallways, at any time of the day, let alone early morning. It took me two calls and almost 20 minutes to get it shut off. There is no swimming pool. Also, don't buy coffee from the hotel. There is a Starbucks a five minute walk away, and a grande latte is both better and cheaper than the hotel coffee.

Tanapat P.
April 07, 2015
Location, Convenient, Clean
Room is quite small.

Nicholas C.
April 06, 2015
small room
staff is helpful and there is shutter bus
small room and location is not as good as it is. too far from the train station