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Very good 7.8
Based on 3937 reviews

Recent customer comments

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Very good

based on 3937 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.4
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 6.6

6.3 Lim P.
October 07, 2014
good location, comfort stay but small room.
affordable, free shuttle, lobby WiFi
Nothing to pick on as hotel in Hong Kong were not cheap. We did not purchase hotel breakfast so we've no comment on the food. Family room was good as it was more spacious and we had more space to move around. The comfort room (2 pax) was on the other hand terribly small.

6.3 Lim P.
October 07, 2014
Good location, comfort stay but small room.
clean, bright, good location
Overall stay was comfortable. Hotel was clean and bright but the 2 pax room were too small. Not much room to move around and he toilet was small and dark. However the family room was in comparison more spacious. with a brighter and better toilet. There was a free handset provided in every room which provides WiFi hotspot and allow guest to make free overseas call. However, the WiFi hotspot was weak most of the time we had to go down to the lobby to use the WiFi in the end. Hotel location was good as it is quite near (not super near, around 10-15mins walk to MTR) and there were Macdonald and food places nearby. Hotel shuttle was quite convenient despite quite a long wait at times.

7 Amalia P.
October 07, 2014
Hong Kong stay
Staff very friendly polite and helpful
Rooms very small

8 Sarika G.
October 07, 2014
A Pleasant short stay
Free internet-android phone for use during the stay, Friendly staff, clean rooms
Our recent stay at Dorsett was lovely, we had nothing to complain about. The best thing was the free-to-use internet & free calls android phone handed to us on our arrival for use during our stay, I used the phone quite extensively and avoided me the hassale of having to get a new sim at hkg... everything is so efficient in HKG, I love it! and Hotel Dorsett Mongkok made our stay in HKG a breeze. Definitely recommend the early advance booking because it is a bargain for such a lovely customer service experience!

7.7 Lee T.
October 06, 2014
Excellent!But won't recommend to families w/ kids.
Free WiFi, Free local/overseas phone calls(to selected countries) and a smart phone to bring around Hong Kong for WiFi/Data roaming, Pretty scenery from room at night
Though the location is not too near from Mongkok MTR station/shopping area, shuttle bus are provided by the hotel to various locations(Eg Langham place-next to Mongkok MTR)-and even to the jetty(also SKY 100) for guests who likes to head over to macau. Best thing about this hotel is that they provide a smart phone that hotel guests can bring out during our stay, to use it for free local/overseas(Eg.Singapore,Malaysia,China, etc;) phone calls and we can also use it to turn on WiFi so that our personal mobile phone can connects to it for data roaming, all these with no extra charges! Comes in handy to serve google maps and make dining reservations. Though no seaview, the views of the tall apartments makes pretty scenery at night. Hotel staff even check the room for any leftover items(in case we left out our personal stuff) before we leave the hotel. They even advice us to take the taxi by the meter to the airport(which is slightly cheaper than the hotel transport and not bounded by the time). However, there will be quite a bit of walking if you were to walk to the nearest MTR station(Olympic) so I wouldn't recommend families with kids to stay in this hotel. Toilets are pretty small and "covered" by tinted glass(which means the sliding glass door cannot be properly shut) and thus has little privacy(because you can almost see what the person is doing inside). Still, would think that it's a great place to stay for best friends/couples. :)

8.3 Christopher O.
New Zealand
October 06, 2014
Clean tidy, handy location, and helpful staff
Location, staff, clean
As a couple on our late forties and first time in HK we enjoyed the hotel as much as the people and tourist distinctions.

10 Nicole L.
October 04, 2014
Highly satisfied and recommended!
The polite and helpful staffs, free wifi hotspot connection in the local phone provided by hotel and the cleanliness of the whole hotel.
My stay at Dorsett Mongkok Hong Kong Hotel was a pleasant one. The staffs were very polite and helpful. Great services provided, and they were very professional as well. Hotel was very clean. I especially love the wifi hotspot and the local phone tht the hotel provided for us for use during our stay in Hong Kong. The concierge smells amazing too! Thank you Dorsett Mongkok Hong Kong for everything! :)

8 Kerwin C.
United States
October 02, 2014
Stay connected with home at all times.
Free use of mobile phone; reliable WiFi service; dependable shuttle service.
Convenient hotel location allows quick and safe access to tourist spots despite unrest condition nearby.

8 Yeng H.
September 30, 2014
Nice and comfortable hotel
The hotel is looks pretty new and thus their room are quite clean. The room and toilet are also not too cramp. Service are pretty good too.
Not many well known restaurants nearby the hotel (except for Tim ho wan which is abt 15 mins walk from hotel), thus we will usually have to take their free shuttle bus to Mongkok or walk to Olympic train station to travel to other places. However, location is consider convenient as it usually abt 15-20 mins to our destination place. Their shuttle bus also bring you to the hongkong airport express line whereby you can check in luggage directly there and does not have to spend time queuing at the airport to check in. This has saved us some transport cost.

September 28, 2014
Quite satisfied with its service
Clean, Kind staff and Nice internet access
i stayed the hotel just for a night. the location is not so good for first visitor because from nearest station; it's Mongkok, it'll takes more than ten minutes and the way to the hotel is little complicated. if you're arriving at mongkok sta, it would be better for you to catch a taxi.(i think i should have to do so...) and in addition, it's better for you to come from Olympic sta. the station is not officially nearest, but much closer to the hotel, just 5 mins walk from the hotel. if you're arriving at Olympic sta, you first have to head to Cherry Load. the load will lead you to the hotel. Though its location is not so good, but any other services were really good. we can lend a smart phone, like a tablet devices for free, and we can use it around HK just for a mobile phone or internet connected device, as if it were our mobile phone, making a phone call, seraching on web and using as a hot spot. it was quite nice service for tourist. finally, all staffs are so kind to tourist and they will answer of most our questions. when you leave the hotel or just want to go to the city center, you can take a free shuttle bus to MTR station, ferry port and AE Kowloon station!