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Very good 7.8
Based on 3983 reviews

Recent customer comments

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Very good

based on 3983 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.3
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 6.6

Sarika G.
October 07, 2014
A Pleasant short stay
Free internet-android phone for use during the stay, Friendly staff, clean rooms
Our recent stay at Dorsett was lovely, we had nothing to complain about. The best thing was the free-to-use internet & free calls android phone handed to us on our arrival for use during our stay, I used the phone quite extensively and avoided me the hassale of having to get a new sim at hkg... everything is so efficient in HKG, I love it! and Hotel Dorsett Mongkok made our stay in HKG a breeze. Definitely recommend the early advance booking because it is a bargain for such a lovely customer service experience!

Lee T.
October 06, 2014
Excellent!But won't recommend to families w/ kids.
Free WiFi, Free local/overseas phone calls(to selected countries) and a smart phone to bring around Hong Kong for WiFi/Data roaming, Pretty scenery from room at night
Though the location is not too near from Mongkok MTR station/shopping area, shuttle bus are provided by the hotel to various locations(Eg Langham place-next to Mongkok MTR)-and even to the jetty(also SKY 100) for guests who likes to head over to macau. Best thing about this hotel is that they provide a smart phone that hotel guests can bring out during our stay, to use it for free local/overseas(Eg.Singapore,Malaysia,China, etc;) phone calls and we can also use it to turn on WiFi so that our personal mobile phone can connects to it for data roaming, all these with no extra charges! Comes in handy to serve google maps and make dining reservations. Though no seaview, the views of the tall apartments makes pretty scenery at night. Hotel staff even check the room for any leftover items(in case we left out our personal stuff) before we leave the hotel. They even advice us to take the taxi by the meter to the airport(which is slightly cheaper than the hotel transport and not bounded by the time). However, there will be quite a bit of walking if you were to walk to the nearest MTR station(Olympic) so I wouldn't recommend families with kids to stay in this hotel. Toilets are pretty small and "covered" by tinted glass(which means the sliding glass door cannot be properly shut) and thus has little privacy(because you can almost see what the person is doing inside). Still, would think that it's a great place to stay for best friends/couples. :)

Christopher O.
New Zealand
October 06, 2014
Clean tidy, handy location, and helpful staff
Location, staff, clean
As a couple on our late forties and first time in HK we enjoyed the hotel as much as the people and tourist distinctions.

Nicole L.
October 04, 2014
Highly satisfied and recommended!
The polite and helpful staffs, free wifi hotspot connection in the local phone provided by hotel and the cleanliness of the whole hotel.
My stay at Dorsett Mongkok Hong Kong Hotel was a pleasant one. The staffs were very polite and helpful. Great services provided, and they were very professional as well. Hotel was very clean. I especially love the wifi hotspot and the local phone tht the hotel provided for us for use during our stay in Hong Kong. The concierge smells amazing too! Thank you Dorsett Mongkok Hong Kong for everything! :)

Kerwin C.
United States
October 02, 2014
Stay connected with home at all times.
Free use of mobile phone; reliable WiFi service; dependable shuttle service.
Convenient hotel location allows quick and safe access to tourist spots despite unrest condition nearby.

Yeng H.
September 30, 2014
Nice and comfortable hotel
The hotel is looks pretty new and thus their room are quite clean. The room and toilet are also not too cramp. Service are pretty good too.
Not many well known restaurants nearby the hotel (except for Tim ho wan which is abt 15 mins walk from hotel), thus we will usually have to take their free shuttle bus to Mongkok or walk to Olympic train station to travel to other places. However, location is consider convenient as it usually abt 15-20 mins to our destination place. Their shuttle bus also bring you to the hongkong airport express line whereby you can check in luggage directly there and does not have to spend time queuing at the airport to check in. This has saved us some transport cost.

September 28, 2014
Quite satisfied with its service
Clean, Kind staff and Nice internet access
i stayed the hotel just for a night. the location is not so good for first visitor because from nearest station; it's Mongkok, it'll takes more than ten minutes and the way to the hotel is little complicated. if you're arriving at mongkok sta, it would be better for you to catch a taxi.(i think i should have to do so...) and in addition, it's better for you to come from Olympic sta. the station is not officially nearest, but much closer to the hotel, just 5 mins walk from the hotel. if you're arriving at Olympic sta, you first have to head to Cherry Load. the load will lead you to the hotel. Though its location is not so good, but any other services were really good. we can lend a smart phone, like a tablet devices for free, and we can use it around HK just for a mobile phone or internet connected device, as if it were our mobile phone, making a phone call, seraching on web and using as a hot spot. it was quite nice service for tourist. finally, all staffs are so kind to tourist and they will answer of most our questions. when you leave the hotel or just want to go to the city center, you can take a free shuttle bus to MTR station, ferry port and AE Kowloon station!

Yee Y.
September 26, 2014
Worth for money
Cleanliness; comfortable; location
Hotel room very clean and comfortable; location good , near to MRT station and surrounding with restaurant ; helpful and friendly staff. Definitely will come back for next trip

David C.
September 26, 2014
Dorsett Mongkok w wife and 2 yr old toddler
nice and friendly staff
Stay was pleasant. Staff were really friendly and helpful. Breakfast buffet was good. Had a nice view of the city as well. Small room but clean and comfortable. Loved the Handy cell phone access. Used it as a portable wifi when travelling outside the hotel. I am recommending this hotel and will stay there again when we go back to Hong Kong.

Cheng T.
September 26, 2014
Awesome location and with shuttle bus
shuttle bus, friendly staff, awesome price
overall satisfying and recommended