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Very good 7.8
Based on 3985 reviews

Recent customer comments

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Very good



based on 3985 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.3
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 6.6

Kok O.
Singapore
May 21, 2016
Nil.
Very good staff services.

Jenny T.
Singapore
May 21, 2016
Value for money
Hotel is clean, with international standards. Value for money given it is in Hong Kong. Located more in residential area, lesser tourists buzzling noises if you like. Convenience stores and food cafes nearby so no need to worry. Those who like to go for Disneyland, Premium Outlets and Central then this is good to stay as it is on the yellow MTR line.

Anna S.
Philippines
May 20, 2016
Location not good
The nearest MTr is at Olympic which is a 15-20 minute walk from the hotel. From Olympic, you have to make several transfers to get to other famous places. Water heater didn't work on the first day but they fixed and said and said to wait longer. Shuttle bus was always full and not enough for all the guests. Other staff were not that friendly. Will not go back. Too far

Charlotte A.
Singapore
May 20, 2016
Love my stay at Dorsett Mongkok
Free portable wifi, the location is location, Great customer service, free shuttle bus. will choose Dorsett Mongkok for my next HKG trip

justin C.
Philippines
May 20, 2016
Best value hotel
3rd time to stay in this hotel. Near restaurants and malls like olympian mall and langham place. Offer shuttle bus everyhour to thim sha tsui, ladies market, temple st and kowloon airport express.

Tan D.
Singapore
May 18, 2016
fantastic
Fantastic staff, location, service, room. Breakfast so so.

LEE C.
Singapore
May 17, 2016
Convenient Location to MTR, Small Room but acceptable
We were a family of 4 travelling , 1 couple and two adults. We booked 2 bedrooms from 14 to 16 May recently. Pro * Strategic Location from airport - near MTR of Disneyland, Lantau Island ( 5 to 6 stops)- 10 min walk from Olympic Station * easy access to shopping malls nearby Con * This is Hongkong, so room are generally smaller but do be prepare space was tight in bathroom. * Front desk mixed up our bedrooms, my mum and me were given double bed and my bro and his wife were given twins bed ( 2 single beds). We were initially given high floor but we went down to change our rooms. Firstly, one of the room was not cleaned properly, strands of hair seen on bathroom floor. The other bedroom was directly in front of the lift lobby and west sun so we decided to change both rooms. In the end, we are allocated room with lower floor but near by and not near the lift lobby. Overall acceptable. * Staff's attitude was acceptable but I hope they can be more prepared and made better arrangement given that we check in at 5pm. Normal check in time is 2pm. * indeed there were shuttle bus services but it was full most of the time so we decided to take cab instead, still affordable. * TV remote controller was not working properly. Can't switch on the TV. My bro's bathroom shower- heater was not working but we just feel we can still bear with this and decided not to bring this up again.

Shalyn T.
Singapore
May 17, 2016
Excellent service, location and worth!
Greeted warmly and offered a lot of information brochures upon check in. Staffs greeted us with smile and warm welcome all the time. Room is clean and well furnished, window ledge to place stuffs or sit there to enjoy a good view of crowded Hong Kong buildings and traffic. Stayed at the 21st floor and the night view was excellent, can see the sea in the day and the city lights at night. Comfortable and big bed. The bathroom was a little squeezy but good enough, have rain shower head. Beautifully tiled bathroom and all facilities seems new and works well. There's a mini bar and small television with various channels in different languages as well. Would totally stay there again and recommend my friends to go there as well! The location is really convenient, easy to locate and in between mongkok and olympic city, which is two of the best places for shopping and eating. With macdonalds and a supermarket right opposite the road, and local food and delights all around the hotel nearby. Has a really delicious roasted goose local restaurant one street down that is well priced and definitely must try.

Kwong O.
Singapore
May 16, 2016
Great value for money
With a free hourly bus shuttle service to most important points of interest (which loops back to the Hotel), you can eliminate most, or all, of the need to walk to the nearest Olympic MTR station. The prices of the rooms here are a good bargain compared to the other accommodation options. You can't go wrong on this aspect. The rooms are satisfactorily clean. No major issues here. The staff was extremely helpful — check-in was hassle-free, our request for a room at the higher floors was granted, and we were also allowed to check-in earlier. They also gladly assisted with our request for additional pillows. The "Handy" phone was a godsend to us. With this device, we were able to navigate our way via Google Maps, saving us precious time from having to plan/map/screenshot our directions before leaving the Hotel. We'll most definitely miss this convenience when we travel elsewhere! If I were to nitpick on this great experience, it would have to be the location of this hotel. But Dorsett Mongkok does everything it can in its power to mitigate that — and then some more. Great value for money!

Angeline H.
Singapore
May 16, 2016
Value for money
The location is good as there is a lot of food around it and the hotel is clean.