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Recent customer comments

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Very good



based on 3891 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.4
  • Location 7.4
  • Room Comfort/Standard 8.1
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 6.6

7.7 Lim B.
Brunei Darussalam
May 09, 2014
Very comfortable and good service
Service, cleanliness & facilities
My stay is great. Have all the things I needed and they do provide us smart phone which r very convenience to plan and find the things we need. Love it and for sure will stay there again.

7.7 Lucia F.
Australia
May 08, 2014
Very convenient
Location,staff,access to public transport
It was pleasant enough. The room was small but self-contained and the staff were attentive. My only complaint I'd that the air conditioning in the room was very noisy.

7.7 Ai T.
Singapore
October 19, 2014
Convenience for food
Clean, friendly staff, value for money
Although the location wasnt so convenient (near around 10 mins walk from the MRT), but the hotel is clean, with friendly staff assisting you in your needs. Food and supermarket is easy to access nearby as well.

4.3 Winnie H.
Hong Kong
May 11, 2014
service standard needs to upgrade
suite can accomodate 4 persons
family suite is not big but suitable to accommodate 2 adults and 2 kids. Room is not clean. Carpets dirty. My kids had serious insects bite on the first night of our arrival. Bathtub no good. We needed to ask for repair before we could use it. We used to book a room with free wifi but we needed to communicate with staff for several times before we got the service. and the wifi speed was slow and unstable. Front desk staff were inexperience and unfriendly An unpleasant stay and will not come back to this same hotel again even this hotel

6.7 Chan Y.
United Kingdom
May 04, 2014
Located on the factory area
Provide free shuttle to shopping and cityA big estate shopping mall nearby with plenty of restaurantsBudgetable, compare to other city hotels
Is a flexible hotel and convience, provide free shuttle to many areas that can save for transport

7.7 Priscilla T.
Singapore
May 11, 2014
Comfortable stay with great travel tips from staff
Great friendly staff , comfortable , clean
Overall clean & nice. However, too small and cramped after putting luggage. Toilet too small no space to put toiletries on the basin area. Pantry table too small to put food.

7.3 Wai W.
Malaysia
May 05, 2014
Relaxing stay with convenient transportation
Clean, convenient and good to have free shuttle to access to AEL.
Cozy nights n easy accessible to everywhere in hk

6.3 norziha B.
Malaysia
May 11, 2014
Easy access to mtr.
1. Internet 2. Easy access to mtr 3. Value for money
Five nights stay at hotel was great experience. It's offer great room with wifi and located near to mtr station.

6.3 Ellen E.
Indonesia
May 11, 2014
every space in this hotel is maximized, but ok
modern furniture, love the bathroom, and location
nothing very special but I guess its okay

8 Kelly C.
Malaysia
May 02, 2014
room was small but very clean
clean, comfortable bed and nice view
it was great overall except for the lack in shuttle bus service which is only available every 1 hour. hence once you missed it you need to wait an hour for it. other than that it is within walking distance from the mtr. and lots of eateries around. very satisfy with the stay.