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Dorsett Regency Kuala Lumpur Hotel

172, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 320
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
3360 reviews

Value for Money
7.8
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.8
Food/Dining
7.1
All reviews (3360)
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Alberto M. Solo travelers Portugal, November 11, 2014
Great location

Great location, good breakfast, nice staff
8.3
Diana P. Couples United Kingdom, November 10, 2014
Dorsett Regency, KL

good breakfast, fast and efficient check in, comfortable bed
7.3
It was fine, quite good value for a city hotel. Typical city/ business hotel. A notice said they are refurnishing next year which will be good as the chairs etc were looking a bit tatty.
Dong M. Couples United States of America, November 10, 2014
Just OK

location, decent rooms, dark curtains
6.7
Just spent 2 nights here - it's a tad disappointing for a 4 star hotel - other 4 star hotels in this price range in KL have been better. First, the good things - the location is pretty good, near Pavilion. The blackout curtains are good for sleeping and the room is large for the price. Things I wasn't so crazy about - hotel is under construction, so there is a lot of noise after 9am, bade for late sleepers. When we checked in, room lacked basic amenities such as toothbrushes, combs, razers - they brought them up only after we called for them. There is only one bathrobe and wifi is only given for one device - I think there should really be at least two of each. Last point is around 11.30am on the day we were checking out, someone knocked on the door to ask to check the mini bar - I've never had that happen at other hotels, usually they will check once you check out. It seemed a bit intrusive. Overall, while I wouldn't say it was a bad stay, it wasn't a particularly good one - I have had better experiences at other 4 star hotels in KL such as the Melia.
Tengku M. Families with young children Malaysia, November 9, 2014
Maybe not the best, but definately not the least.

Comfort room, Location is only walking distance from various 'hotspot', Privacy & Secured
8
Pleasant experience. Always satisfy with the amenities. However a bit disappointed with Concierge service. They are care-less. Tap water is not as hot as it should be. Other than that, this hotel is worth to stay and recommend to others.
Ying W. Families with older children Malaysia, November 9, 2014
Bad Hotel condition with cockroaches

location
5
Smelly room with old wallpaper, old furniture and with cockroaches
Carmine C. Couples Malaysia, November 9, 2014
Good stay at a good location

Loved the room. Got a free upgrade to Deluxe Premier. Enjoyed the bed and the pillows - very comfortable. Breakfast was pretty decent.
7.3
Enjoyed my stay at the Dorsett Regency. My only grouse is the car park for being so tight and having limited places. The breakfast was decent and satisfactory. I loved the bed and the pillows so much. The tv channels were boring. Can see some signs of wear and tear and needs some brush up which is ongoing. All in all it was a pretty good stay.
Andreas W. Couples Indonesia, November 9, 2014
Well located hotel

location, location & location
6.3
pretty nice. close to pavilion mall and lots of street food around jalan imbi.
Deing C. Solo travelers Malaysia, November 9, 2014
Good value

Cleanliness, friendliness of the staffs, distance from Pavilion were the main things for this hotel. If you're up for Pavilion shopping, this is the superb choice!
9
Bed was comfortable but the temperature settings were off for my room. It was extremely cold even though I have set it to 30C. Wifi was superb. Very fast and stable. It's just a mere 5 minutes walk from the hotel to Pavilion. Food was easy to find too! I'd recommend this hotel if you're up to shopping at Pavilion.
Chen F. Business travelers Malaysia, November 7, 2014
good location and valuable hotel

friendly staff, good location and valuable hotel in this area
7.7
Business travel OK Need to improve the water supply in bathroom.
Boon H. Business travelers Malaysia, November 5, 2014
Nice hotel to stay

Location,
8.3

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