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Dorsett Regency Kuala Lumpur Hotel

172, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100 (Show on map)

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Area: Bukit Bintang Number of Rooms: 320
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
2984 reviews

Value for Money
7.8
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (2984)
Sort by:
Soh S. Business travelers Singapore, September 13, 2014
Dirty room

Good in location
6
A dirty room, table lamp full of dust. Carpet very dirty, bed are not comfort, not worth to pay for this rate.
Mohd H. Families with young children Singapore, September 12, 2014
Bad experience and service

1- location 2-location 3-location
6.7
We arrived the hotel on the 11th Sept and checked with ease around 130p.m and was happy. Went in to the room to keep our luggage before heading out for lunch and wanted to keep our passport into the safe box but could not open it which could be the previous guest did not unlock it. Called the front office about and was told that they will send the security officer to check but 15 minutes gone and no one came. Called again and the same thing was said and about 10 minutes gone, no one came so we decided to head down for lunch to the hotel cafe for lunch. There we ordered 1 fried rice and teriyaki salmon and waited for almost 20 minutes and our food still not served and called 1 of the waitress and inform her to check on our order and what she replied was, oh usually we will inform our guests that the food will be served around 30 minutes. We were taken aback with that kind of explanation whereas 1 table was seated by a few of the hotel Executives and Managers and their food are served within 10 minutes! Are they being given higher privelege than the guests? I am also surprised to see that the hotel gave the staff such privelege to have a table seated by their Execs & Managers during lunch hours. In the room, i also noticed that the wooden furnitures varnish is still not fully dried as 1 of the towel that i have hung on it has a stain on it. In 1 day stay, i felt lucky as it was just not my usual 2 or 3 nites stay.
Maverick C. Groups Philippines, September 11, 2014
Great KL Hotel Experience

Service, Location, and the Staff
9.7
It was Fun and definitely relaxing! No hassle when checking in and out! All the things you wanna go is very accesible! Nice view of the Petronas Tower! Well spent KL HOLIDAY! Money paid guarantee!!!
Hajrah B. Families with young children Singapore, September 8, 2014
disapointed very very late check in.

location, location, location
7
Lim K. Families with young children Malaysia, September 8, 2014
Worth for money

Good location,value for money,wonderful room
7.7
Comfortable,except toilet facility need to improve...!!
Mohamed S. Families with young children Singapore, September 8, 2014
Not worth it!

None
6
Check-in was already such a turn off - greeted by a pretty rude employee named Hwee. Room wasn't ready until way after 2pm. Room looks very old. Breakfast was nothing fantastic. Pool was TOO cold. The spa is a joke - unprofessional and sleazy. I would neither go back nor recommend it to anyone.
Sunil C. Business travelers India, September 8, 2014
Experience calmness at city center

Location, food, and gentle staff
7.7
very peacefull.
Emerzza A. Couples Malaysia, September 7, 2014
satisfied

value for money...foods...location
7.7
Satisfied
Jen L. Couples Singapore, September 7, 2014
Bad experience, killed 3 cockroaches in 1 night.
3.3
Roaches in the room, noisy and disappointing
Thien S. Business travelers Malaysia, September 6, 2014
Nice Hotel

Good Locate,Staff So Friendly And Nice Room
8

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Dorsett Regency Kuala Lumpur Hotel Kuala LumpurDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Deluxe TwinDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Deluxe roomDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Deluxe Premier Room with Free Wi-FiDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Deluxe Premier Room with Free Wi-FiDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Swimming PoolDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Fitness RoomDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Meeting RoomDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Meeting RoomDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Windows Cafe and LoungeDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Checkers CafeDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - LobbyDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Meeting RoomDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Meeting RoomDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Coffee Shop/CafeDorsett Regency Kuala Lumpur Hotel Kuala Lumpur - Interior

Customer Reviews - Dorsett Regency Kuala Lumpur Hotel, Kuala Lumpur

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