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DoubleTree by Hilton Hotel Amsterdam Centraal Station

Oosterdokstraat 4, Amsterdam-Centrum, Amsterdam, Netherlands 1011 DK (Show on map)

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Area: Amsterdam-Centrum Number of Rooms: 553
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 356 reviews

Value for Money
7.9
Location
9.1
Staff Performance
8.5
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (356)
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Lawrence K. Solo travelers United States of America, July 30, 2015
Convenient, Comfortable and Excellent Service

Location, Views, Service
10
I enjoyed my stay and will return on future dates. The rooms are large, clean, well maintained and offer nice views. There are restaurants right at the hotel and lots more around the area, so I certainly didn't go hungry. It's a great place to stay in Amsterdam!
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Jeremy L. Solo travelers Singapore, July 29, 2015
Disappointing attitude by restaurant staff

Other than location, there's nothing to shout about.
6.7
I have requested for a smoking room. Upon check in, there wasn't any left. I was offered to change room the next day but once settled in, i would not want to go through all that hassle. Not a big problem, i can deal with that. Breakfast timing was till 10.30am. I reached the cafe at 10.25am, and the "Captain" at the counter told me breakfast's over. And i thought the Dutch takes great pride in punctuality? 10.30am means 10.30am, they should accept guests even at 10.29am. He could have given me a smile and nicely turn me away, i would have understood. That condescending look on his face brings shame to the Hilton brand. Hungry, walking in the 18 degrees rain without any shelter in sight, it is on the 28th day of July I've decided I'll never patronize another DoubleTree franchise ever again.
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Cheuk W. Families with young children Hong Kong, July 28, 2015
Convenient, good breakfast

Breakfast good,convenient,staff service good
8.7
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Dineshwar V. Solo travelers India, July 25, 2015
Best and clean place to stay

Location , friendly staff and room
8
The stay was pleasant and walkable distance to centraal.
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Lilliana P. Couples United Kingdom, July 23, 2015
Amsterdam

Reception
9.3
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Kooi C. Solo travelers Malaysia, July 23, 2015
good hotel

staff, location, cleanliness
9
Room and bathroom was a smaller than expected but not a big issue
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Lee-Anne D. Business travelers Australia, June 3, 2015
x

x
6.7
x
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Colin D. Couples Australia, June 2, 2015
Great Location and Classy Hotel

Spottless condition Great Location Excellent Food
10
If you want to stay at a Fantastic Hotel in Amsterdam look no further. This has an excellent location (next to Central Staion & Ship terminal).Is at the edge of the CBD and includes excellent views over the city and water ways.High end Hotel and a reasonable price. Thank you.
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Mark W. Couples South Africa, May 27, 2015
Inconsistent Cleaning Staff

Location, access from train station, access to tourist sights
5.3
Was okay. Cleaning staff failed to remove items set in passageways by other occupants until well after 5pm most days. Cleaning staff failed to replace cups in rooms twice during our stay. The room curtains do not close fully (always light in the room) so no late sleep in was possible. Air conditioner could not be set colder. The doorways to the hotel always had leaves and litter in an around the entrances.
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James Y. Couples United Kingdom, May 26, 2015
Loved it.

Location/Views, Friendliness, Staff Going the Extra Mile
9.3
Brilliant, lovely service and extra attention from the staff team on our special holiday.
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