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DoubleTree by Hilton Hotel London - Tower of London

7 Pepys Street, The City, London, United Kingdom EC3N 4AF (Show on map)

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Area: The City Number of Rooms: 583
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
388 reviews

Value for Money
8.0
Location
8.8
Staff Performance
8.6
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.7
Food/Dining
7.6
All reviews (388)
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Anthony G. Couples United Kingdom, January 25, 2015
Great short stay in the City

Location, Comfort, Luxury
10
Location is brilliant. Right by Tower Hill station and Tower Bridge, and short walk to most places you'd want to go in the City or by the Thames. Staff were friendly and greeted with warm cookies on check in! Was able to put in comments for special occasion and in the room was a welcome plate with chocolates and drink vouchers for our anniversary, which was a nice touch. There was a Skylounge bar on the top floor, which we unfortunately didn't visit as only stayed the one night. But the room was well decorated, clean and extremely comfortable.
Jeffrey L. Solo travelers United States of America, January 25, 2015
Better than a stay at the Tower

Cleanliness, location, great staff
8.7
Excellent. Although I did have trouble getting my room temperature comfortable. But that seems to be me as opposed to an actual problem.
Kristine W. Families with older children Norway, December 30, 2014
family

Quiet, modern and clean
9.3
Great!
Harjot R. Couples United Kingdom, December 23, 2014
A one night stay

Contemporary design, friendly professional staff and sky terrace views!
9.7
First time at this hotel and honestly I loved it! Great location, contemporary, clean room, great views and an amazing sky terrace. This hotel has the entire package and beats a lot of four star hotels that I have previously stayed at in London.
Walter W. Business travelers Canada, November 27, 2014
advance

warmheartly, kindly,good location
8
Christopher C. Couples United Kingdom, November 23, 2014
Nice new comfortable hotel in good location

Closeness to tube station, new modern and clean, well equipped fitness room
10
Pleasant stay. Friendly helpful staff. Simple but nice spacious and well equipped room. Did not try dining, but three restaurants including health food one looked to offer good options and were attractively designed. Nice spacious and attractively designed lobby atrium. The rooms although pleasant, were a little in the style of more of the motel type hotel chains, although we had a standard room and other grades may be less so.
Lynn G. Families with older children Australia, November 23, 2014
Bedroom had strange layout

Clean
5
Ok but wouldn't stay there again
Barry P. Couples United Kingdom, October 26, 2014
Very Happy

The Staff were great Very helpful..... The Location..... And the Warm Cookie on arrival....
10
Only stayed for One night... Had a very pleasant stay Staff were brilliant Very Helpful... Will stay again...
Hui C. Solo travelers Taiwan, October 6, 2014
Nice location only 3 min from Tower Hill

Good location, Nice breakfast and lovely welcome cookies
9.7
Pretty except the price, the lower will be better ;P
Petrus C. Couples Malaysia, September 27, 2014
Good, but a bit far from other attractions

Comfortable, and clean
6.7

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Customer Reviews - DoubleTree by Hilton Hotel London - Tower of London, London

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